Kitchen Magic Reviews | Glassdoor

Kitchen Magic Reviews

Updated May 4, 2017
10 reviews

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3.3
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Brett Bacho
6 Ratings

Employee Reviews

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  1. "Amazing Company that Really Cares!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nazareth, PA
    Former Employee - Anonymous Employee in Nazareth, PA
    Recommends
    Approves of CEO

    Pros

    From the President down to the installers, everyone working at Kitchen Magic cares about one another!
    Great work life balance
    Good benefits

    Cons

    None! I love Kitchen Magic and had a fantastic time working there, I only left because I was moving!

    Advice to Management

    Keep doing what you're doing! Care for everyone like family!


  2. "Backwards And Incompetent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nazareth, PA
    Current Employee - Anonymous Employee in Nazareth, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kitchen Magic full-time

    Pros

    The owners and management are so incompetent that you can essentially do whatever you want (not that that's a good thing). Occasionally the owners buy lunch or dinner for the office staff or provide free t-shirts or ice cream. Lots of smoke breaks. A handful of excellent employees who essentially keep the company running.

    Cons

    Horribly out of date policies. "Family owned" by a family who has no actual business experience. Pay is very low for the job. They will hire 2 or 3 young inexperienced kids for $10 an hour to do a job poorly rather than hire 1 person for a respectable salary to do a job properly. Company policies make it impossible to serve the customer, and employees are forced to lie and apologize to defend the "brand". Outdated technology. Poor health insurance coverage (starts at $90/month for an individual policy with $6,500 deductible). No matching 401(k). Recently cut vacation days. No direct deposit. Recent change to paycheck design makes them impossible to be cashed, ownership refuses to reissue checks. No annual bonuses. No profit sharing. Dogs in office frequently relieve themselves on the carpet, bark, and beg for food.

    Advice to Management

    Listen to employees. Try to match industry standard compensation for positions. Add direct deposit and improve employee benefits. Increase accountability. Solve problems rather than just brushing them under the rug.


  3. Helpful (1)

    "Ethics To Proud"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Wilmington, DE
    Current Employee - Regional Sales Manager in Wilmington, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kitchen Magic full-time (More than 3 years)

    Pros

    Quality People, Qutstanding Ethics
     Company goes above and beyond to do the right thing for both employees and customers.History of excellence to prove these are not just happenstance accurences.They reward excellence. They also provide quality initial training with ongoing mentorship for all departments.

    Cons

    No direct deposit.Dont be a

    No direct deposit.

    Advice to Management

    Continue the traditions of the past.


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  5. Helpful (1)

    "Unsatisfactory"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Marketer in Charleston, SC
    Former Employee - Field Marketer in Charleston, SC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Autonomy was nice, enjoyed access to call center.

    Cons

    Poor operational structure in Southeast region.

    Advice to Management

    More competitive prices to empower employees to succeed in sales.


  6. Helpful (2)

    "Company of "Bait -n- Switch" lots of talk but watch your contract!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Carpenter in Denville, NJ
    Current Contractor - Carpenter in Denville, NJ
    Doesn't Recommend
    Negative Outlook

    I have been working at Kitchen Magic as a contractor (More than 5 years)

    Pros

    carpenters try their best to make due with materials

    Cons

    call the office with a problem and it is always the same question WILL THEY PAY ? The only way you get their attention is to not get payed !

    Advice to Management

    LOL Quit putting money into a call center and try some better product


  7. Helpful (3)

    "Kitchen Magic"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Marketing Manager in Framingham, MA
    Former Employee - Area Marketing Manager in Framingham, MA
    Doesn't Recommend

    Pros

    Most of the people who work here are good people. The company also treats their customers pretty well. During the first year of working here I put about 45k miles on my car, and in the second year they did provide a company car (which was a billboard on wheels.) They provide a good product to the customers as well.

    Cons

    They don't contribute to health care for the first year and then after the first year they will pay half (which for a single person comes out to about $250 a month.) No matching 401k, no yearly raises, very little room for advancement. After one year of work you get one week paid vacation, and that's all you'll get for as long as you work there. I had asked for a review after my first year and all I got from them was "you're doing a good job so there's nothing we need to go over." The gas reimbursment program was horrible, they gave $.30 a mile after the first 30 miles of driving. They also display very little loyalty to their employees.

    Advice to Management

    Treat your employees better. From my personal experience, there aren't very many employees who feel they are compensated for the hard work that they do. My co-workers were required to work weekends, holidays, and often had to put in 3-5 hours on a day off. All I would ask is to show a little bit more respect for an employee's personal time.


  8. Helpful (3)

    "Quality All Around"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Kitchen Magic full-time (More than 5 years)

    Pros

    Family company that treats everyone like family, both customers and employees. Quality products and an amazing team that executes the projects with the efficiency of a Swiss watch. Always keeps promises to customers and sometimes does outrageous and unnecessary things to please them. Keeps their promises to customers and employees. Management is always looking for ways to improve the customer and employee experience. Very much embraces change in technology and looks to be at the forefront of whatever trend will make the company better. Never afraid to bring on new products and expand our customer offering, even if at times these experiments do not work out - but mostly the do and the company is all the better for it.

    Cons

    There is no direct deposit. While the health insurance plan is good the company contribution is too small. People can exploit some of their systems at the expense of other employees and it is tolerated a bit too much at times.

    Advice to Management

    Keep up the good work, keep trying to make Kitchen Magic better every day as you always do.


  9. "big box-mall sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kitchen Magic part-time (More than a year)

    Pros

    flexible hours -good incentivesfor bonus

    Cons

    dead locations that have to be staffed


  10. Helpful (1)

    "great family company work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kitchen Magic part-time (More than a year)

    Pros

    real family,team effort-easy to succeed and make nice bonuses

    Cons

    too few hours per day so its sometimes hard to justify working a weekend day

    Advice to Management

    6-7 hour weekend shifts to make it worth working-keep up the excellent training


  11. Helpful (1)

    "Good Family Owned Company, a little set in their ways."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyone knows each other and they treat employees as family. Many have been here a very long time so turn over is low. Customer service is outstanding.

    Cons

    Because the turn over is low the influx of new ideas is also low. Many are promoted from within so they haven't had a lot of outside experience with other companies that could help grow this one. Company is a little old fashioned in their processes.

    Advice to Management

    At least take some advice from outside consultants and start direct deposit, and rethink rewarding long time employees with at least more vacation time or better benefits.