LegalMatch Reviews | Glassdoor

LegalMatch Reviews

Updated June 4, 2017
57 reviews

Filter

Filter

Full-time Part-time

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Laurie Ziffrin
30 Ratings

57 Employee Reviews

Sort: Popular Rating Date

Pros
  • There are options, for some positions, to work from home which can afford you a lot of flexibility (in 6 reviews)

  • More laid back then most sales organizations so you can be more relaxed and creative (in 5 reviews)

Cons
  • People with performance issues get let go fairly quickly (in 3 reviews)

  • Employees do not take sick days when they really should (no one wants to catch the flu from someone who really should be in bed) (in 2 reviews)

More Pros and Cons

  1. "Best Bonuses in Town"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MRM in Austin, TX
    Current Employee - MRM in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LegalMatch full-time (More than a year)

    Pros

    There are no commission caps and they don't play games - if you earn it, you get it. Any bonus metric you hit, is your to keep.

    Cons

    It's a challenging job, and you don't close as many deals per month - so it's a lot of NO's, but the money makes it worth it. Just be prepared and have a thick skin.


  2. "Membership Relationship Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Membership Relationship Manager in Las Vegas, NV
    Former Employee - Membership Relationship Manager in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at LegalMatch full-time (Less than a year)

    Pros

    Decent salary and decent people.

    Cons

    VERY tough to get appointments and sales.

    Advice to Management

    MINIMUM trial period should be 6 months since this is NOT a one-call-close type of sale!

  3. "Hard Work with Supportive Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Membership Recruiting Manager in Reno, NV
    Former Employee - Membership Recruiting Manager in Reno, NV
    Recommends
    Positive Outlook

    I worked at LegalMatch full-time (Less than a year)

    Pros

    Everyone here wants you to succeed. Their training program is in-depth and extensive so you are set up for success and know exactly what you are getting into. The product is tough to sell (considering the target market), but they make it worth it for you. They don't breathe down your neck all day long; in fact, there is a lot of autonomy is this job, which is refreshing. Really great environment in general.

    Cons

    Hard work, lots of rejection over the phone, hammered-out leads.


  4. Helpful (1)

    "Very Flexible, Lots of Freedom - Great Place for Highly Skilled Moms who want Part-Time Schedules"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director, Digital Marketing in Austin, TX
    Current Employee - Senior Director, Digital Marketing in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LegalMatch part-time (More than 3 years)

    Pros

    * LegalMatch is very performance focused. If you are a high performer, you will do well here.
    * Management is extremely flexible with work schedules. They understand the importance of work / life balance.
    * People / co-workers are nice / very unpretentious / down home / care about one another.
    * Learning and growing your skill set is strongly encouraged and supported.
    * There is a lot of autonomy and flexibility with testing new things.
    * LegalMatch is constantly working to make their services and processes work better for both the consumer clients as well as the attorneys.

    Cons

    People with performance issues get let go fairly quickly. It is better overall, but sometimes sad to see people go.

    Advice to Management

    Take the time to check-in with everyone on your team on a regular basis and make sure they are learning, growing, & feel good about the work they are doing. I do this with my team every week. It makes a big difference in their job satisfaction.


  5. "Flexibility, Fun, Results"

    Star Star Star Star Star
    Current Employee - Membership Recruiting Manager in Austin, TX
    Current Employee - Membership Recruiting Manager in Austin, TX

    I have been working at LegalMatch full-time (More than a year)

    Pros

    If you get sales results, you will be rewarded with flexibility for your work schedule (but still within 7am-6pm). Also, unlike some other sales environments, the call & email volume expectations are reasonable. There is generally a friendly, positive, cheerful, and collaborative atmosphere on the sales floor.

    Cons

    Suburban location means that access via walking, bicycling, and transit are challenging (but doable), and that lunchtime breaks require a 20-30 minute round-trip walk.

    Advice to Management

    The owner and top-level management can occasionally be obstacles for those on the sales floor focused on results.


  6. Helpful (3)

    "Very Dissatisfying, But Not the Worst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Las Vegas, NV
    Former Employee - Sales in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook

    I worked at LegalMatch full-time (Less than a year)

    Pros

    If you enjoy complete monotony, you're going to love this place.

    Cons

    Very difficult to make money calling the same leads that have been called every 3 or 4 days for years on end. I was let go after three weeks, which seems awfully quick. Don't count on them paying your final paycheck in accordance with the laws in your state.


  7. Helpful (3)

    "sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Austin, TX
    Former Employee - Sales Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LegalMatch full-time (Less than a year)

    Pros

    great location and food hours ok. base pay ok

    Cons

    management does not understand much and takes credit for all thing good and no ownership for bad or opportunity areas. Work from a lead list that is worked over repeatedly.

    Advice to Management

    wake up

  8. Helpful (2)

    "Recruitment manager"

    Star Star Star Star Star
    • Senior Management
    Current Employee - MRM in Las Vegas, NV
    Current Employee - MRM in Las Vegas, NV

    Pros

    The training and the laid back office

    Cons

    The Base pay is to low


  9. Helpful (5)

    "Crooks to Their Customers and Crooks to Their Employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Austin, TX
    Former Employee - Sales Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook

    Pros

    Good people work the sales floor. I enjoyed working in their laid-back and relaxed environment.

    Cons

    When I left their company after hearing negative feedback from lawyers who have been conned by them, they shorted my last check by close to $300 and have no intention of making it right.
    Management, including Neal, is a joke.
    The office manager/administrative assistant is less than pleasant to work with. In fact, she's downright despicable.
    For all the money that we conned out of the poor attorneys that were fool enough to buy in, the office, though in a fine location, is run like company is broke. Very little investment to the office environment. i.e. They don't supply napkins or paper towels in the break room! Who does that?!

    Advice to Management

    Tear it all down and start from scratch. Your markets are saturated and your negative web presence from the scores of people burned by you, make your current business model unsustainable.


  10. Helpful (1)

    "Great Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LegalMatch (More than a year)

    Pros

    Bonus can be good and consistent if you do the work. Completely consultative sales, no hard selling, NOT boiler room sales. Management is easy to work for but expect staff to learn the steps and do the job. Office is relaxed compared to most in the area.

    Cons

    Can sometimes be a struggle to reach contact but compared to hard labor, not difficult! Ups and downs in bonus based on above. Takes persistence and commitment.

    Advice to Management

    Additional employee benefits would probably attract a stronger workforce.


Showing 57 of 60 reviews
Reset Filters