General Manager was an extremely cold, disrespectful, unyielding individual who created a hostile work environment for all, prioritizing corporatism and profit over the wellbeing of staff. Other management lacked decision making power and a general backbone, making it difficult for there to be a sense of order in the workplace and nearly impossible to find a resolution when real issues of conflict arose. There is this overall lack of passion for hospitality and almost contempt for guests that bleeds into every aspect of service and led to an extreme decrease in popularity of the restaurant over the last year. One of the most difficult work environments I have ever been a part of.