LiveArea Reviews | Glassdoor

LiveArea Reviews

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Found 31 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
52%
Approve of CEO
LiveArea CEO Mike Willoughby
Mike Willoughby
16 Ratings
  1. Helpful (1)

    Agency

    StarStarStarStarStar
      Current Employee - Digital Marketing in Allen, TX

      I have been working at LiveArea full-time for more than 4 years

      Pros

      The most strategically talented group of digital marketing experts, in one unified global Agency team, I've ever had the privilege of working with.

      Cons

      I can't think of any that directly impact me.

    • Helpful (4)

      Toxic

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager in New York, NY
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at LiveArea full-time for more than 4 years

      Pros

      The pay is decent and there are still a few good people left but they are dropping like flies.

      Cons

      Leadership team is a joke. Mostly just an old boys club that continues to grow as they hire more of their friends from a previous company while people who have been here years are driven out. No career path. Inept sales team unable to close a deal and if they do happen to close one, the concessions they make to the contract set the project up for failure. Dropping last minute policy changes like no payout of unused...

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      Advice to Management

      No advice. Just sell company already.

    • Helpful (3)

      Unless you're part of the in crowd, good luck

      StarStarStarStarStar
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at LiveArea full-time

        Pros

        Flexible schedule Casual dress environment.

        Cons

        Don't expect to move up unless you're part of the in crowd. Be expected to be walked over. You're just a number there. They do not care about you.

        Advice to Management

        Treat your employees like people instead of cattle.

      • Helpful (7)

        Headed Downhill Fast

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I have been working at LiveArea full-time for more than 6 years

        Pros

        Great people to work with, employees care a lot about what they do

        Cons

        Upper management cares little for good work or employee relations, is focused on expediency versus crafting well-thought-out work, and are scraping the bottom of the barrel to get clients. Employee morale is very low and apathy is rampant. It is a miserable place..

        Advice to Management

        Stop pursuing speed over quality and get back to making great work that lands large clients we all want to work on.

      • Helpful (5)

        Work/life balance comes at a cost

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I have been working at LiveArea full-time for more than a year

        Pros

        If you're looking for work/life balance, I don't think you can beat this place. It's got smart and talented people, but think it has a hard time keeping them. It's more for people who prefer to have solutions already be defined for them and doesn't mind if it's the right thing to do or not.

        Cons

        There isn't much of an office culture and sort of a passive aggressive attitude towards ideas. If you're looking for a collaborative place with opportunities to grow, then I wouldn't recommend this one. I think it just depends on what you're looking for.

      • Helpful (2)

        Email Marketing and Strategic Manager

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Email Marketing Manager in Allen, TX
        Doesn't Recommend
        Positive Outlook
        Approves of CEO

        I have been working at LiveArea

        Pros

        Very technical great at execution

        Cons

        No structure, very high turnover

      • Helpful (6)

        TOXIC

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Dallas, TX
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at LiveArea full-time for more than 6 years

        Pros

        Interesting industry with some big name clients

        Cons

        Just about everything. Poor leadership, sales declining every year, massive attrition. See the reviews at parent company PFSweb to truly understand the state of the company. Business has become a commodity, majority of leadership comes from another failed e-commerce company - should have been a sign of what was to come. Too bad the egos at the top have spent more time on pointless travel and a fake Glassdoor reviews...

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        Advice to Management

        Get rid of the agency as quick as you can and focus on the operations business where you can actually be successful. Hire leaders that make everyone better instead of dragging others down.

      • Helpful (10)

        Be sure to look at reviews for PFSweb, the parent company. MUCH better representation of what it's like to work here!

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at LiveArea full-time

        Pros

        -Large and diverse client base -Employees aren't micromanaged

        Cons

        Where do I even begin? First of all, take a look at the reviews for PFSWeb, which is the parent company. That will give you a better idea of how things really are. Working here is just a popularity contest. The execs and upper management play favorites and if you're not part of their 'in' crowd, you're out of luck. Opportunities, praise, and blatant favoritism are given to the same small group of people over and over,...

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        Advice to Management

        Until management decides to run the place like a true business, rather than a cliquey middle-school popularity contest, there is really no advice that will make a difference.

      • Helpful (4)

        Upside and Culture Change

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at LiveArea full-time for more than 2 years

        Pros

        Some of the most brilliant people I've ever worked with. There are smart people solving real problems - you can't ask for anything more satisfying. Oh yeah, we work with some of the biggest and best names in the industry. Live Area operates under the larger PFSweb name but is different both in terms of culture and core business. The older more operations minded PFS has some cultural deficiency a modern digital consultancy...

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        Cons

        The overarching PFSweb company has some dark age tendencies. The CEO is a fantastic leader but there is an old guard contingency that makes life a little difficult. Cash is good but benefits are not much to speak of. Basically no matching in 401k and a below average health care plan. Overall they maintain the financial mindset of a logistics company and pinch pennies rather than invest in growth.

        Advice to Management

        Invest in growth and reward top performers generously.

      • Helpful (1)

        Overall a good place

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Disapproves of CEO

        I have been working at LiveArea full-time

        Pros

        Exciting field, fast-paced, a lot of opportunity to learn, fun culture.

        Cons

        The opportunities for growth are limited to certain individuals. The parent company PFSWeb isn't as open to change and new ideas.

        Advice to Management

        Keep doing what you're doing. It looks like there are some exciting things in the pipeline.

      Found 31 reviews