Local Lighthouse Reviews | Glassdoor

Local Lighthouse Reviews

60 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Eric Oakley
38 Ratings

60 Employee Reviews

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Pros
  • Friendly staff, interesting work environment (in 5 reviews)

  • Unlimited coffee and tea in the break room (in 4 reviews)

Cons
  • Most of your customer service calls will be people trying to cancel their service (in 5 reviews)

  • Worst place you will ever work, you will go home every night wishing you never left your previous job (in 2 reviews)

More Pros and Cons

  1. "Lucky to be a part of it all during the Heyday"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Costa Mesa, CA
    Former Employee - Sales Representative in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Local Lighthouse (More than a year)

    Pros

    Great comradarie, helpful, positive, great energy and an enjoyable place to work!

    Cons

    No longer in business, but still collecting money

    Advice to Management

    Less greed, more creed


  2. "Back end, admin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Local Lighthouse full-time

    Pros

    fun coworkers
    upbeat work environment
    frequent employee lunches and other events/perks
    both CFO and VP were very personable and helpful

    Cons

    low morale
    unstable
    untrustworthy upper management
    a lot of back and forth and poorly communicated directions from management
    HUGELY unequal pay difference between upper management and the rest of the employees, ridiculous
    really and truly who you know at that place, if you didn't get along with the uppers you were done quick
    rampant favoritism, cliques, drama

    Advice to Management

    I don't think a young workforce is necessarily a bad workforce, but you need to watch your hiring process more closely to make sure you're letting less crazy in. Also, grow up a little, and don't take advantage of your employees. Give people the tools to succeed. Your people will always be your most valuable asset...I know you think they are replaceable because you made that very, very clear. Motivating with fear is an inexperienced and amateur way to motivate a task force.


  3. "What a waste"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    thats funny the only pro is the guy who comes to wash your car

    Cons

    I worked their and it seemed like it was nice until their equipment kept braking the power constantly went out and the passive agressive comments the bosses say to you its outlandish and i am happy i left also its not worth the 13 dollars they pay

    Advice to Management

    Close your business


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "I can't believe this place is still in business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Local Lighthouse full-time (More than a year)

    Pros

    You get paid every other Friday..............and thats it.

    Cons

    Worst place you will ever work, you will go home every night wishing you never left your previous job...


  6. Helpful (1)

    "terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cs Representative in Orange, CA
    Current Employee - Cs Representative in Orange, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I have nothing positive to say about this company

    Cons

    They have you reaching out to these businesses and promising them ffp. However google works off algorithms to make sure everyone has a fair chance. They cannot promise something they are not in control of.

    Advice to Management

    hire people that are older than 23 to run the floor.


  7. "So far so good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Huntington Beach, CA
    Current Employee - Customer Service Representative in Huntington Beach, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Local Lighthouse full-time (More than a year)

    Pros

    Full time hours, Weekends off, Great help from the supervisors, Nice environment
    To work in, They also give us all kinds of goodies to keep the energy going and Casual dress code

    Cons

    Since entering as a CSR, I have to clean up what "sales" promised to a lot of clients (LIES) I totally understand how a customer would feel expecting one thing but then the outcome is totally something else smh

    Advice to Management

    Nothing as of now.


  8. Helpful (4)

    "This place is going down"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Local Lighthouse full-time

    Pros

    Free coffee and hot chocolate
    Coworkers were great

    Cons

    Their whole strategy is terrible, right from the way they obtain sales to how they do business and "make websites." They lie to their customers to get sales, and from then on everybody is screwed. Customer service has to deal with getting complaints, while the design and content dept have to constantly make changes because the clients are so upset.

    They're losing so much money right now that they're indiscriminately firing everybody left and right.

    No job security, whatever pay, no loyalty at all to their own team. Just look at their yelp reviews. If they don't even treat their clients right, what makes you think they'll do any better to their employees

    Advice to Management

    Don't treat your own people like garbage


  9. Helpful (1)

    "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Local Lighthouse full-time

    Pros

    They had a nice break room with a very professional looking office.

    Cons

    Horrible manager's, Did not train employees well enough, and mistreated employees. Was very unprofessional.

    Advice to Management

    Pay more attention to the employees and if some training is needed be there for the employee.


  10. Helpful (3)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Costa Mesa, CA
    Former Employee - Sales in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Local Lighthouse full-time (Less than a year)

    Pros

    Decent commission if you can sell. Free coffee. Weekends off. Nothing else just need twenty word minimum. Almost there. Okay.

    Cons

    Selling a product that doesn't live up to promises. The whole company is a sham. Management team comprised of old frat boys who could t find work elsewhere. Lie and act like you're a Google partner.

    Advice to Management

    Shut it down.


  11. Helpful (5)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Santa Ana, CA
    Former Employee - Sales Representative in Santa Ana, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Local Lighthouse full-time (More than a year)

    Pros

    The money was good if you could keep up

    Cons

    Everyone was on pins and needles about losing their job. You were always replaceable as they like to tell you even though they kept trying to impose the idea that it was a "family"

    Advice to Management

    Dont fire your entire sales floor right before christmas just because you dont know how to manage a company



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