Lovesac Reviews | Glassdoor

Lovesac Reviews

Updated November 10, 2018
173 reviews

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2.2
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Lovesac Founder, CEO Shawn Nelson
Shawn Nelson
79 Ratings

Employee Reviews

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Pros
  • "Great product, good discount, beautiful new store concept" (in 21 reviews)

  • "Employee Discount is awesome and you get to work with cool people" (in 8 reviews)

Cons
  • "No one in upper management is able to think logically" (in 16 reviews)

  • "Hire more VPs but no one who actually does the work" (in 11 reviews)

More Pros and Cons

  1. Helpful (2)

    "#Lovesacfamily"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Stamford, CT
    Current Employee - Anonymous Employee in Stamford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lovesac full-time (Less than a year)

    Pros

    - Open door policy for everyone from the CEO down... and they really mean it!
    - Camaraderie among the staff, and the ability to connect and collaborate across every department.
    - Excellent work/life balance including "Summer Fridays"
    - Ability to grow professionally within your department.
    - Incredible product you can believe in, and personally get behind.
    - Knowing you're doing your part working for a company that believes in a "green" approach
    - Great employee discounts.
    - Open atmosphere with great music, comfortable dress code, and the occasional free treats, and lunch.
    - Decent health benefits and 401K option.
    - Exciting start-up type vibe.
    - Fun swag from time to time.

    Cons

    None that come to mind yet!


  2. Helpful (2)

    "Part time sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Greenville, SC
    Former Employee - Part Time Sales Associate in Greenville, SC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Lovesac part-time (More than a year)

    Pros

    I loved the vibe of the company. Everyone I enteracted with was positive and happy and loved what they did.

    Cons

    It’s sales and I was not cut out for sales. Towards the end of my time there things from upper management seemed to get a bit overbearing and they tried to micromanage more than I liked.

    Advice to Management

    Trust your employees and have their backs!

  3. Helpful (3)

    "Dont work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lovesac part-time (More than a year)

    Pros

    I have nothing good to say about this company.

    Cons

    Company doesnt seem to know what they are doing. Corprate doesnt care about their employees.


  4. Helpful (3)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Stamford, CT
    Current Employee - Senior Manager in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lovesac full-time (More than 3 years)

    Pros

    Salary, associates and owner of the company.

    Cons

    This company fails to understand the work and life balance.
    Under staffed , overworked creates a toxic environment.
    The employment opportunities looked great in print but beware it's a carousel and revolving door. Be prepared to burn out .

    Advice to Management

    Advice to owner take a look at the employment and continual revolving door. Start at the upper crust!


  5. Helpful (5)

    "Overworked under appreciated"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at Lovesac part-time

    Pros

    Great products if you can afford them

    Cons

    High turnover for those who do take a chance at working there. Can get paid more walking into any other retailer to do less work. No one is appreciated

    Advice to Management

    Stop being robots and have a heart.


  6. Helpful (3)

    "Sales Lead"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lovesac full-time

    Pros

    You can work with some fun people, schedule is flexible and pay is okay.

    Cons

    Corporate does not provide safe and comfortable working environments for its employees


  7. Helpful (5)

    "Look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Scottsdale, AZ
    Current Employee - Relationship Manager in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lovesac full-time (More than 3 years)

    Pros

    Used to pay good, not anymore

    Cons

    If you are looking for a company to invest In you and you want to grow and move up, LOOK ELSEWHERE! THEY DO NOT CARE ABOUT THEIR EMPLOYEES. They will lie through their teeth and only favorites will get a chance to move up. Poor management, the guy who started the company thinks he can run the company and yet all he did was run it into bankruptcy once and almost twice now.

    Advice to Management

    Treat your people better and you won't have such a horrible turnover. Listen to their opinions and invest in them.

  8. Helpful (4)

    "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Nashville, TN
    Former Employee - Assistant Manager in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lovesac full-time (Less than a year)

    Pros

    40 work week.. Thats all.

    Cons

    Upper Management very unsupportive and condescending. Cannot be TRUSTED! Run far away from this company!

    Advice to Management

    Don’t micromanage your managers and trust your employees and TRULY listen to them and react accordingly.


  9. Helpful (1)

    "Ownership a must"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lovesac full-time (More than 5 years)

    Pros

    When you work here, you make an impact no matter what the role. As a manager at Lovesac, you are exposed to some many parts of the company, not your average store in the mall, working here will set you up for many other types of careers if you decide to make that type of move. What you do daily matters and you feel that, good or bad. I have never learned so much in any other retail environment. I can't imagine going back to the cookie cutter retail that all you do is execute and not strategize.

    Cons

    It's not easy; you need to plan your business, train your teams and build a strong business through others. Change happens daily, and if you don't keep moving, you will fall behind.

    Advice to Management

    Keep looking forward and finding ways to grow, be customer focused internal and external. Continue having an open dialog with the field and to put better and best practices in place. Keep doing what you are doing; it's fantastic seeing the care and growth that happens within our company. Thank you.


  10. Helpful (6)

    "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lovesac part-time (More than a year)

    Pros

    Good discounts and has great products

    Cons

    All the company cares about it making money and not about the employees. Managers don't know what they are doing and district managers just want to make it seem as if they have everything together.