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Lovesac

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Lovesac

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Lovesac Reviews

Updated Aug 11, 2022

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Found 314 of over 319 reviews

3.7
61%
Recommend to a Friend
79%
Approve of CEO
Lovesac Founder, CEO Shawn Nelson
Shawn Nelson
151 Ratings

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Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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  1. 5.0
    Current Employee

    It is a good Job

    Jul 26, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They care about people in the work place.

    Cons

    Selling furniture can get annoying over time.

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  2. 2.0
    Current Employee, more than 1 year

    Heaven’s Gate. Jonestown. Lovesac.

    Aug 11, 2022 - Anonymous Employee in Stamford, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay and hours are quite livable. Good bonuses and benefits options. Lots of little perks and freebies along the way - I have enough Size M Lovesac t-shirts to go two weeks without doing laundry. Hybrid office. Some genuine people who just want to do a good job.

    Cons

    It’s not “like a cult”. Lovesac is a cult. Those who don't slot into their way of thinking, wearing big smiles and company t-shirts at all times, are not going to last here. Your attendance and participation at the weekly pep rally are logged. Your computer has TeamViewer installed and, if you know how to monitor your network traffic, you’ll see activity pinging on that port. The “People Team” will tell you that “they want your voices to be heard” - but they leave off the second part: “so long as it’s not critical of us”. This company has issues that are visible to the naked eye, but calling them out is going to get you an HR file. There are darker things that I won’t risk my job over - but this organization has done backflips to protect some seriously bad people doing seriously not-okay things. But, as long as you're willing to just slap a vapid smile across your face, kiss the right rings, and play the part of 'joiner' - you'll be good. Don't get me wrong: People lose their jobs just for trying to make this place a better place to work. Don't believe their 'people company' hype.

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  3. 2.0
    Former Employee, more than 1 year

    Avaerage job but not worth the stress and micromanagement

    Aug 3, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get some free time, since so many students work here it was nice to be to do work while at work other sales associates were fun to work with

    Cons

    The worst customers, rich snobs who think you are their slaves AWFUL micromanagement form DMs, we had a visit and out DM did not even know how to use our sales system Some managers take their job WAY too seriously They expect you to do lots of manager dutys but wont give you a raise after years of employment You have to deal with a lot of teenagers coming in wanting to try stuff and have to kick them out frequently for just sitting playing on their phones I heard now no electornics were allowed while at work, even though half the time you are just sitting doing nothing They also say you'll get bonuses but then a few days before they will be like you were .6% off so you get nothing. They changes their employee warehouse sale so now you pay almost full price and do not even get a warrenty as well they send used stuff that might be broken but you can not return it

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  4. 4.0
    Current Employee

    Good Average Job

    Aug 11, 2022 - Specialist, Post Purchase Operations 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wonderful understanding people to work with. Easy to understand systems and the product is very customer centric.

    Cons

    Constantly changing position duties, lack of room for advancement

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  5. 2.0
    Current Employee

    Should have seen this coming with a tag line like #lovesacfamily

    Jun 18, 2022 - Brand Ambassador 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun work environment at entry level, if you can stick it out long enough there’s room for growth

    Cons

    Any job that tries to tell you that you’re part of a family is going to exhaust you like family. This company woefully underpays it’s associates and management. The bonus structure comes and goes, and changes quarterly. There are so many loopholes that they make it nearly impossible to get more than 50% payout. And even if you meet all requirements, you still might not get it. If that happens, don’t expect to find out why or how it happened. My bonus, along with hundreds of others, did not get ours and nothing was done about it. All of our calls and emails were ignored, and my managers told me to get over it. As if. Between the lack of transparency, non-existent work-life-balance, demeaning management (at all levels - in the field, back end, and district), terrible internal organization, pay inconsistencies, and the blaring lack of diversity - just run. Don’t waste your time. This place will eat you alive and spit you out, and then make you work 9 days in a row with no overtime.

    3 people found this review helpful
  6. 5.0
    Current Employee, less than 1 year

    Great Company, Great Culture, Great Product

    Jul 19, 2022 - Anonymous Employee in St. George, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people are amazing and the collaboration is truly inspiring.

    Cons

    Company is rapidly growing so experiences typical growth pains

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  7. 5.0
    Current Employee

    Love it

    Jul 21, 2022 - Showroom Manager in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Freedom to own your own results

    Cons

    Not too much support from upper managemeant, but not always needed

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  8. 4.0
    Current Employee, more than 1 year

    Great people, decent company

    Jul 14, 2022 - Sales Associate  in Thousand Oaks, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great staff. District showrooms are always only a call away for help and everyone is kind.

    Cons

    This is not a commission based job.

    1 person found this review helpful
  9. 4.0
    Current Employee

    An Awesome Opportunity

    Jun 10, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lovesac provides an awesome opportunity for retail and opens a door for experience with selling high-end, luxury products.

    Cons

    This retail job is not accompanied by commission and sometimes while selling such an expensive product, you can’t help but think about all the money you aren’t making. Although it does come with a decent discount on the product and a potential bonus each quarter, it can be a bit disheartening to sell products that you can’t always seem to afford.

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  10. 4.0
    Former Employee

    Good

    Jul 7, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's fun and good culture

    Cons

    Just a simple retail showroom

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Viewing 1 - 10 of 314 Reviews

Lovesac Reviews FAQs

Lovesac has an overall rating of 3.7 out of 5, based on over 319 reviews left anonymously by employees. 61% of employees would recommend working at Lovesac to a friend and 62% have a positive outlook for the business. This rating has improved by 14% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Lovesac employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Lovesac. This rating has improved by 20% over the last 12 months.

61% of Lovesac employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lovesac 3.2 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Lovesac to be workplace, coworkers and the cons to be benefits, career development, senior leadership.

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