Lovesac Reviews

Pros

Whoa! Some of these reviews are very specific, and feel very vindictive. Within 2 years the company has provided employees with a matching, generous 401K Plan, Summer hours, and tons of perks around the office. I think these (in part) are a testament to the commitment of upper management to create a culture that we can love. Lovesac is NOT for the faint of heart. It is growing at a rapid pace and will feel very sink or swim at first - you cannot just do the minimum and skate by here. We are still building best practices so you have the opportunity at EVERY level to be a game changer here, if you are up to the task. You get back what you give in, and if you put that kind of energy into the company you will find a really supportive culture, and will be very proud of what you are helping to build here. I also kind of love the fact that we can listen to music here while we work.

Advice to Management

Keep doing what you are doing! The growing pains are starting to feel a lot better.

Pros

- Open door policy for everyone from the CEO down... and they really mean it!
- Camaraderie among the staff, and the ability to connect and collaborate across every department.
- Excellent work/life balance including "Summer Fridays"
- Ability to grow professionally within your department.
- Incredible product you can believe in, and personally get behind.
- Knowing you're doing your part working for a company that believes in a "green" approach
- Great employee discounts.
- Open atmosphere with great music, comfortable dress code, and the occasional free treats, and lunch.
- Decent health benefits and 401K option.
- Exciting start-up type vibe.
- Fun swag from time to time.

Pros

When you work here, you make an impact no matter what the role. As a manager at Lovesac, you are exposed to some many parts of the company, not your average store in the mall, working here will set you up for many other types of careers if you decide to make that type of move. What you do daily matters and you feel that, good or bad. I have never learned so much in any other retail environment. I can't imagine going back to the cookie cutter retail that all you do is execute and not strategize.

Advice to Management

Keep looking forward and finding ways to grow, be customer focused internal and external. Continue having an open dialog with the field and to put better and best practices in place. Keep doing what you are doing; it's fantastic seeing the care and growth that happens within our company. Thank you.

Pros

There are some really nice people.

Advice to Management

Management needs to get their act together! Treat people as human beings and not robots.
The business is growing and you need to staff for it and stop running your employees in the ground.

Pros

Good discounts and has great products

Pros

Easy job with good pay for what you had to do.

Advice to Management

Be a leader not a boss.

Pros

Great product. Loved working here but....

Pros

Fantastic Products that are well designed and manufactured to last and be more comfortable than anything else on the market. Generous employees discount and benefits packages.

Advice to Management

For a place that has been in business for over 20 years and loves to throw around terms like Operational Excellence, I would love to have seen that actually demonstrated. It wasn’t.

Grow up. Get real. Stop using hype, smoke and mirrors. You are selling a fantasy. Be who who say you are. You have a fantastic product. But you abuse, chew up and spit out great people and it is catching up to you.

Pros

Best place I have worked in retail, they definitely care about their employees compared to most mall stores these days. The people I work with make my day so much easier, I love everyone I work with.
Tons of training material. After I started to get to know things and get to the point were I wanted to try really hard to get people to buy the product, I was thirsty for more and more information that I could obtain. The training software that they have lets you go beyond what is required, and I assigned myself so many extra training sessions, and it's completely free and a great way to utilize down time in the store.
During the holiday season, bonuses are offered to full time employees to meeting goals (I was temporarily Assistant Manager during this time), as well as the company will send goodies in the mail like cookies and candied pop corn, and Starbucks gift cards to help everyone stay positive during the busy time of year. I don't know of a single other mall store that would do anything like this. And with Synchrony bank for our financing offers, completing training and sometimes their extra questionnaires though out the year they'll give Starbucks or Panera gift cards. They really care about the people fully absorbing their training.

Advice to Management

Things need to be more 100% before handed off to employees. It's too often that common mistakes are made, people get upset, and we're to blame. And it's because of things like giving us new SKUs too often when the old ones pop up in searches much easier, or giving a new time stamp login for a new website putting heavy emphasis on moving over systems, and then things fall through last minute. Everything that's being done is obviously for the better, but changes happen too often without having a good foundation ready to catch when mistakes will happen. -- to anyone potentially taking a job offer from LoveSac and reading this, just be ready to have a flexible mindset. You need to be able to roll with these punches and know you can only do the best that you can.

Pros

Cool product
Some great people at the store level

Advice to Management

Sad that a great idea wont ever see its full potential with the current business model. How can you possibly attract new employees with a revolving door mentality? A 20 year start up isn’t a real thing.