Lovesac Reviews | Glassdoor

Lovesac Reviews

Updated Jun 21, 2019

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Found 181 reviews

2.1
StarStarStarStarStar
Rating TrendsRating Trends
26%
Recommend to a Friend
38%
Approve of CEO
Lovesac CEO Shawn Nelson
Shawn Nelson
82 Ratings
Pros
Cons
  • "No one in upper management is able to think logically(in 17 reviews)

  • "Hire more VPs but no one who actually does the work(in 11 reviews)

More Pros and Cons
  1. "A Fantastic Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lovesac full-time for more than a year

    Pros

    A Wonderful company to work for who really cares about their employees. They look to promote from within and you get what you put into it. You need a positive attitude and good work ethic to thrive in this environment and management is very supportive and encourages individuality! Just like anywhere else, you get what you put into it and if you are dedicated and really care about customer service and are motivated - you...

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    Cons

    I cannot think of anything to be honest

    Lovesac2019-06-21
  2. Helpful (4)

    "Pathetic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - ASM- Assistant Store Manager in Mission Viejo, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Lovesac full-time for less than a year

    Pros

    Could be a great place - except store manager is personality disordered and new DM won't take a minute to check in and allow any real feedback. Most toxic, hostile workplace I've ever encountered. My team suffered everyday - I was abused and when I'd stand up to her harassment- the retaliation was non stop.

    Cons

    Upper management does not manage their store managers on human behavior or kindness.

    Advice to Management

    Train your managers - period. Stop with the " I trained myself mentality" - obviously that's NOT a good thing.

    Lovesac2019-06-19
  3. Helpful (3)

    "Not a normal Finance position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stamford, CT
    Doesn't Recommend
    Positive Outlook

    I worked at Lovesac full-time for less than a year

    Pros

    People are friendly ,

    Cons

    Hours are too long, average over 11 hrs day. Finance and accounting is extremely manual process not like any job I had

    Advice to Management

    Have a process, that is consistent . Have hours that are not exhausting , have directors that knows how to communicate clearly. You can't have managers that does not listen and ask them to run a department if they don't know what they are doing yet.

    Lovesac2019-04-12
  4. "Great company"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Lovesac part-time for more than 5 years

      Pros

      This is a great company to work for.

      Cons

      There are no cons working for this company.

      Lovesac2019-02-19
    • "Great Place"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Lovesac part-time for more than a year

        Pros

        Fun environment with great people

        Cons

        Unfortunately he store closed other than that theres nothing really bad

        Lovesac2019-02-02
      • Helpful (7)

        "Terrible"

        StarStarStarStarStar
          Former Employee - Sales 

          I worked at Lovesac part-time for more than a year

          Pros

          The fact that you could sit around and chill all day was pretty cool

          Cons

          Everything. The upper management with their belittling emails, ridiculous "self evaluations" they force you to fill out, only to tell you you're not doing enough. Then sending out emails saying they had record breaking amounts of sales, yet refusing to give anyone a raise or recognition in anyway other than sending an email saying "be proud of yourself."

          Advice to Management

          Treat your employees like people... they might try harder for you.

          Lovesac2019-03-04
        • Helpful (11)

          "Believe all the bad reviews on here.....THEY ARE TRUE!"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Manager 
          Doesn't Recommend
          Negative Outlook
          Disapproves of CEO

          I worked at Lovesac full-time for more than 3 years

          Pros

          Some of the people you work with. Other than that, nothing else.

          Cons

          The favoritism, upper management (DM) would only visit stores that were in her state and even when we lost a manager and had no staff, she still did not see visit our location to see how we were doing. They don't care about their employees, and believe everyone is easily replaceable. A LOT OF BAD HIRES ESPECIALLY STORE MANAGERS. Shawn get it together! You are promoting an environmentally friendly product then THROWING...

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          Advice to Management

          Listen to your people. You will never get to the level you want to by trying to take as much money from people as you can and having a crappy customer/employment experience. Shawn, stop taking 50 vacations a year and visit your stores so you can see what is going on.

          Lovesac2019-02-24
        • Helpful (4)

          "Does not care about employees"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Store Manager 
          Doesn't Recommend
          Negative Outlook
          No opinion of CEO

          I worked at Lovesac full-time for more than 3 years

          Pros

          Discount. Except everything is way overpriced and we are under paid so still no one could afford it.

          Cons

          EVERYTHING. ZERO WORK LIFE BALANCE. Treated AWFUL

          Lovesac2019-02-19
        • Helpful (5)

          "It’s a strange workplace"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Sales in Los Angeles, CA
          Doesn't Recommend
          Negative Outlook
          Approves of CEO

          I worked at Lovesac for more than 5 years

          Pros

          You’ll learn a lot about design and modular furniture

          Cons

          Crazy schedule. Weird management.

          Lovesac2019-02-02
        • Helpful (11)

          "Upper Management DOES NOT CARE"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Assistant Store Manager in Nashville, TN
          Doesn't Recommend
          Negative Outlook
          Disapproves of CEO

          I worked at Lovesac full-time for less than a year

          Pros

          None unless you enjoy being thrown under the bus and back out the other side.

          Cons

          Management employees are really just over gloried sales associates. There is zero trust of management even hiring their own employees everything is ran through district manager and regional. When the employees do not work out or were bad hires, YOU the manager get written up and have your job threatened. You are NEVER encouraged or patted on the back for exceeding sales goals in fact some Store Managers have been written...

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          Advice to Management

          Take care of your employees, treat them right, then they will take care of you and your customers!

          Lovesac2018-12-24
        Found 181 reviews