Lovesac Reviews | Glassdoor

Lovesac Reviews

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Found 179 reviews

2.0
StarStarStarStarStar
Rating TrendsRating Trends
25%
Recommend to a Friend
38%
Approve of CEO
Lovesac CEO Shawn Nelson
Shawn Nelson
82 Ratings
Pros
  • "Great product, good discount, beautiful new store concept(in 21 reviews)

  • "Employee Discount is awesome and you get to work with cool people(in 8 reviews)

Cons
  • "No one in upper management is able to think logically(in 15 reviews)

  • "Hire more VPs but no one who actually does the work(in 11 reviews)

More Pros and Cons
  1. "Great company"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Lovesac part-time for more than 6 years

      Pros

      This is a great company to work for.

      Cons

      There are no cons working for this company.

    • "Great Place"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Lovesac part-time for more than 2 years

        Pros

        Fun environment with great people

        Cons

        Unfortunately he store closed other than that theres nothing really bad

      • Helpful (3)

        "Terrible"

        StarStarStarStarStar
          Former Employee - Sales 

          I worked at Lovesac part-time for more than 2 years

          Pros

          The fact that you could sit around and chill all day was pretty cool

          Cons

          Everything. The upper management with their belittling emails, ridiculous "self evaluations" they force you to fill out, only to tell you you're not doing enough. Then sending out emails saying they had record breaking amounts of sales, yet refusing to give anyone a raise or recognition in anyway other than sending an email saying "be proud of yourself."

          Advice to Management

          Treat your employees like people... they might try harder for you.

        • Helpful (5)

          "Believe all the bad reviews on here.....THEY ARE TRUE!"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Manager 
          Doesn't Recommend
          Negative Outlook
          No opinion of CEO

          I worked at Lovesac full-time for more than 4 years

          Pros

          Some of the people you work with. Other than that, nothing else.

          Cons

          The favoritism, upper management (DM) would only visit stores that were in her state and even when we lost a manager and had no staff, she still did not see visit our location to see how we were doing. They don't care about their employees, and believe everyone is easily replaceable. A LOT OF BAD HIRES ESPECIALLY STORE MANAGERS. Shawn get it together! You are promoting an environmentally friendly product then THROWING...

          Show More

          Advice to Management

          Listen to your people. You will never get to the level you want to by trying to take as much money from people as you can and having a crappy customer/employment experience. Shawn, stop taking 50 vacations a year and visit your stores so you can see what is going on.

        • Helpful (1)

          "Does not care about employees"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Store Manager 
          Doesn't Recommend
          Negative Outlook
          Disapproves of CEO

          I worked at Lovesac full-time for more than 4 years

          Pros

          Discount. Except everything is way overpriced and we are under paid so still no one could afford it.

          Cons

          EVERYTHING. ZERO WORK LIFE BALANCE. Treated AWFUL

        • Helpful (3)

          "It’s a strange workplace"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Sales in Los Angeles, CA
          Doesn't Recommend
          Negative Outlook
          Approves of CEO

          I worked at Lovesac for more than 6 years

          Pros

          You’ll learn a lot about design and modular furniture

          Cons

          Crazy schedule. Weird management.

        • Helpful (7)

          "Upper Management DOES NOT CARE"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Assistant Store Manager in Nashville, TN
          Doesn't Recommend
          Negative Outlook
          No opinion of CEO

          I worked at Lovesac full-time for more than a year

          Pros

          None unless you enjoy being thrown under the bus and back out the other side.

          Cons

          Management employees are really just over gloried sales associates. There is zero trust of management even hiring their own employees everything is ran through district manager and regional. When the employees do not work out or were bad hires, YOU the manager get written up and have your job threatened. You are NEVER encouraged or patted on the back for exceeding sales goals in fact some Store Managers have been written...

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          Advice to Management

          Take care of your employees, treat them right, then they will take care of you and your customers!

        • Helpful (2)

          "Part time sales associate"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Part Time Sales Associate in Greenville, SC
          Recommends
          Positive Outlook
          No opinion of CEO

          I worked at Lovesac part-time for more than 2 years

          Pros

          I loved the vibe of the company. Everyone I enteracted with was positive and happy and loved what they did.

          Cons

          It’s sales and I was not cut out for sales. Towards the end of my time there things from upper management seemed to get a bit overbearing and they tried to micromanage more than I liked.

          Advice to Management

          Trust your employees and have their backs!

        • Helpful (4)

          "Dont work here."

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Sales Associate 
          Doesn't Recommend
          Negative Outlook
          No opinion of CEO

          I worked at Lovesac part-time for more than 2 years

          Pros

          I have nothing good to say about this company.

          Cons

          Company doesnt seem to know what they are doing. Corprate doesnt care about their employees.

        • Helpful (3)

          "Sales Lead"

          StarStarStarStarStar
            Former Employee - Anonymous Employee 

            I worked at Lovesac full-time

            Pros

            You can work with some fun people, schedule is flexible and pay is okay.

            Cons

            Corporate does not provide safe and comfortable working environments for its employees

          Found 179 reviews