M+R Reviews | Glassdoor

M+R Reviews

Updated January 4, 2019
31 reviews

Filter

Filter


3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Bill Wasserman
8 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. Helpful (1)

    "Great People, Great Teams"

    StarStarStarStarStar
    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY
    Recommends
    No opinion of CEO

    I have been working at M+R full-time (More than a year)

    Pros

    - The people. People you'll work with are kind, caring, good-hearted folks.
    - Truly a place where everyone is rooting for each other and where you're on the same team. There's very little "I" and a lot of "we." People will help you out just because they can.
    - The work is big and important. You'll feel like you're making a difference every day you work here and the orgs you work with are some of the best in the world at what they do.
    - Great culture around transparent feedback. There's a steep learning curve but if you want to grow there is likely opportunity for you to do that.
    - Opportunities to innovate in the field—from interesting experiments to creating a new field of practice. In many ways it has the best of both worlds—the innovation culture of a startup and the infrastructure of a more established business.
    - Nice perks like professional development scholarships, free lunch Fridays, company outings, etc.

    Cons

    - Systems are still getting figured out. It's a growing company and people are very thoughtful about how things work (like equity, hiring, promotions, salaries, etc.) but there are still sometimes unintentionally hurtful things said or actions taken.
    - Pay is good but at mid-level is lower than what you could get in other places for similar work.

    Advice to Management

    The culture you've built (while growing) is pretty rare—don't lose it!


  2. Helpful (2)

    "It's Not Worth It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Washington, DC
    Former Employee - Consultant in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at M+R full-time (Less than a year)

    Pros

    The work you're doing will absolutely change the world for the better. You know you are helping your clients are doing great work. Great benefits.

    Cons

    Zero work-life balance and heavy workload across all levels. No training, onboarding or shadowing system in place, nor regular check-ins for new staff. Leadership gives up on lower-level staff quickly if they do not perform perfectly the first go-round. Very steep learning curve with little support. Poor communication from top-down. No expectations set at the front-end of employment. They promote a "work hard, play hard" culture, but there really is no "play hard." I would rather work for a non-profit.

    Advice to Management

    I would recommend hiring new staff when their supervisors have the time and energy to onboard and train.

  3. "Great place, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at M+R (More than a year)

    Pros

    We work on great causes and everyone here is very thoughtful and motivated. You can't find a better group of people to be with every day!

    Supervisors are also really conscientious about helping their supervisees with professional development goals. M+R loves to help their staff move up within the company.

    Cons

    The workload can be stressful at times. Management has heard this feedback and continues to try and work on alleviating this stress, but part of it is just the nature of the work.


  4. "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Los Angeles, CA
    Former Employee - Graphic Designer in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at M+R full-time (Less than a year)

    Pros

    Online fundraising, Online advocacy, Public relations, Data analysis, Grassroots organizing, Social marketing, Branding & messaging, Earned media, List building,

    Cons

    nothing , everything was ok.


  5. "Senior Strategist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategist
    Current Employee - Strategist

    I have been working at M+R full-time (More than 5 years)

    Pros

    Invested in progressive causes that align with company's values

    Cons

    Could provide more generous benefits / salary


  6. "Only Okay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A certain zeal for some causes. I cannot think of anything else to put here, so I am writing until I surpass 20 words.

    Cons

    Management challenges. That pretty much sums it up. It all comes down to leadership ultimately. Great leaders make for great companies.


  7. Helpful (2)

    "Challenging work with exceptional colleagues, inconsistency in culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Approves of CEO

    I worked at M+R full-time (More than 3 years)

    Pros

    * Your coworkers are some of the funniest, most excellent people you'll find in any workplace
    * The alternative benefits are clutch (beer fridge, bagels, fruit..)
    * Cause-oriented work makes ya feel good! YMMV client to client, but in general it is great work.
    * Most of the senior management are great people who really seem invested in the firm doing well. This doesn't always translate to investment in individuals, but it sets a good tone.
    * Health care, transit, etc. benefits were fair/modest.

    Cons

    * The promotion and pay structures are inflexible. Junior staff are not well paid, midlevel staff are better compensated but still overworked, and that contributes to morale issues and/or churn.
    * The lack of diversity in M+R's senior leadership and employee base is disappointing for a firm of its size.
    * Despite the fact that senior staff seem to carefully monitor capacity and technically assign you only about ~40 hours a week of work, it somehow never seems to quite work out that way. I always felt pressured to work a minimum of 9-6, eat lunch late, at your desk, or not at all, and bring work home on weekends and evenings. Then, if you want to take time off of work for vacation, you are made to feel guilty about it. In the long term, that became wearying.

  8. Helpful (3)

    "Hard work, great people, fair and transparent workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in San Francisco, CA
    Current Employee - Senior Vice President in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at M+R full-time (More than 5 years)

    Pros

    - The best people in the industry. Smart, kind, honest, genuine.
    - Amazing causes and clients.
    - Strong processes and structure.
    - Excellent opportunities for advancement if you're good at your job.
    - Great benefits, good pay that gets even better if you succeed.

    Strong emphasis on honest feedback at all levels and improved processes mean that challenges get addressed head on. There are multiple paths for all staff to share their opinions about how the company can improve. Anonymous questions and concerns submitted to senior staff are openly discussed on weekly staff calls. Processes to support staff especially at the junior level mean you will get substantial training and coaching.

    Compensation is very fair. Junior staff have received higher bonuses during years where profits were exceptional.

    Cons

    - Non-profit clients means pay is lower than agencies that service for-profit industries.
    - Lot of tedious work for entry level staff.
    - Campaign-style workload sometimes can feel overwhelming.

    Workload can be high, but this is true at all levels. Management is continually working to improve the experience, including by hiring additional staff to create excess capacity.

    Advice to Management

    Continue to invest in staff. Stay open and transparent about business operations. Solicit input from staff more aggressively to get out ahead of problem areas.


  9. Helpful (1)

    "Meaningful, Cooperative Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at M+R full-time (More than 8 years)

    Pros

    *Working at a place where everyone truly is on the same team and pulling in the same direction is rare, and at M+R everyone is cheering for each other. That means you are given the tools and feedback you need to succeed.

    *You will work on some of the most fulfilling causes around, and for the non-profit organizations who are most motivated to actively make the world a better place.

    *Legitimately, M+R recognizes that it's value is in it's people, and will do whatever is reasonable to keep hold of talented people, and advance them within the organization.

    *You will make about 25% more than doing the same job at a non-profit.

    Cons

    *This is really difficult work, and compared to almost any other agency or organization, you will be expected to perform at a high level very quickly. Depending on your supervisor, you may not get much independence for a while.

    * Advancement can feel very irregular, because it depends so much on the client work available, and what other staff are doing.

    *You could probably make 50% more simply by doing the same job at a for-profit agency.


  10. Helpful (14)

    "Revolving door of young idealists"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at M+R full-time

    Pros

    -You’ll work for meaningful causes
    -The people you’ll work with are (mostly) nice, and have common interests

    Cons

    I am a lower-level employee (online associate), so most of my criticism focuses on this type of role and the visible disconnect from the rest of the staff. Employee turnover is extremely high for associates. It’s difficult to ascertain how high it is unless you work here, because most people who quit or get pushed out will leave at the six month mark, and won’t list this job on a resume/LinkedIn. At least ten new people have started and left in the span of time I’ve worked here.

    I think the extreme turnover is a result of:

    1) A huge disconnect between HR and the various teams. The HTML and data manipulation “tests” in the hiring process are much simpler than the type of web development work most online associates are doing. It’s not enough to have “basic HTML/CSS skills”. I cannot recommend taking this job if you have no experience in HTML/CSS specific to emails, various CRMs, Javascript, Java APIs, or the QA side of technical project management, because these are the tasks you’ll actually be doing.

    2) Unrealistic performance expectations. M+R will pitch a client project for x amount of hours without taking into account staffing needs (the company is chronically understaffed), and the hours are not sustainable long term for many people.

    3) Toxic “top-down” culture. I have no idea if this is normal or not because M+R is the first and last agency I’ll work for, but lower-level employees take all of the blame if something goes wrong, regardless of who made a mistake (to the tune of getting berated on client conference calls). I guess this is useful from a client management perspective, because it makes the VP level folks seem more intelligent?

    4) Total disconnect between the management and other employees. The senior level staff devote hours to passion projects within the agency, which is difficult to justify given how understaffed every team is. It seems like management doesn’t have an accurate idea of the associate level workload - projects are completed and passed up the chain for review, then re-done, then re-done again with arbitrary changes (ex. the colors in this document need to be cerulean blue, not aqua blue, so the entire thing needs to be revised). Again, this piece of criticism may be typical of most agencies.

    5) Culture fit. The office culture emulates “work hard play hard”, and tries to adopt other aspects of trendy startup culture (but most of the “fun” meetings or events are mandatory). There is an online “M+R dictionary”, with company-specific language and acronyms. The day technically winds down at 6pm, but people are usually in the office working at their standing desks until 8. People are nice in general, but there is a not-insignificant amount of backbiting in the competition for promotions, which is exhausting.

    M+R Response

    Jan 5, 2017 – Principal + Creative Director

    Ouch. This is the kind of review that is painful to read, and I'm sure it was painful to write. To the person who wrote it: please, come talk to me. Or, if that feels impossible, talk anonymously to... More