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MaidPro

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MaidPro Reviews

Updated Jun 12, 2021

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Found 263 of over 267 reviews

3.4
58%
Recommend to a Friend
70%
Approve of CEO
MaidPro CEO Mark Kushinsky  (no image)
Mark Kushinsky
108 Ratings
Pros
  • "The company had some flexible hours(in 14 reviews)

  • "It’s also a great daily workout cleaning end carrying equipment up and down stairs so you don’t really need to it hit the gym(in 12 reviews)

  • Cons
  • "Some houses required more than could be provided and certain clients wouldn’t give the space to work effectively(in 25 reviews)

  • "No PTO, it's hard work sometimes(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of MaidPro and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year

      MaidPro

      Jun 3, 2021 - Cleaner/trainer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is an awesome company to work for, the people are wonderful to work with, and my job is very fulfilling

      Cons

      Its very hard work, but fulfilling

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    2. 1.0
      Former Employee, less than 1 year

      Unsafe Job

      Jun 12, 2021 - Maid in Henrico, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are no positives here.

      Cons

      The company deliberately underestimates how long a house cleaning will take and tell you that if you take longer than they give you, they will not pay you for the full time needed. This causes you to cut corners, and if checked behind, you will get in trouble for not completing the full checklist. I encountered several houses with bugs or roaches or otherwise unsafe working conditions and was told to clean those houses anyway. I quit after a coworker was forced to clean a house with positive COVID-19 patients INSIDE OF THE HOME WITH HER when she was not comfortable doing so.

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    3. 5.0
      Former Employee

      Wonderful place to work

      Jun 2, 2021 - Service Provider 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Pay, Great Hours, Great Ownership and Management

      Cons

      Customers are very picky, only take this job if you are willing to go above and beyond to satisfy clients

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      MaidPro Response

      Talent Acquisition Manager

      Thank you for sharing your experience working at one of our MaidPro franchises. It's great to read that it is a wonderful place to work. Thank you for going above and beyond for their clients!

    4. 4.0
      Former Employee, less than 1 year

      Great

      Jun 9, 2021 - House Cleaner in Fort Myers, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good schedule lots of hours

      Cons

      Tiring and you get burnt out

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    5. 4.0
      Former Employee

      Good company to work for

      May 26, 2021 - Receptionist in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Managers truly cared about employees, they were coordinating when things came up.

      Cons

      Sometimes there was miscommunication between clients and the staff.

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    6. 5.0
      Former Employee

      Great place to work

      Apr 26, 2021 - Cleaner in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work environment paid training friendly coworkers and management able to achieve bonuses

      Cons

      Not always knowing what you'll walk into with a new home cleaning. But with good communication with your superiors everything always worked out with zero issues.

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      MaidPro Response

      Talent Acquisition Manager

      Thank you so much for sharing your feedback as an employee of MaidPro, Columbus, GA. We know that it’s employees like you who uphold MaidPro’s standard of providing an exceptional customer experience!

    7. 2.0
      Former Employee

      Hard work for low pay

      Jan 21, 2021 - Housekeeper in Parker, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can form lovely relationships with people you clean for regularly. You work alone most of the time, so it’s great if you don’t like spending time face to face with customers. It’s also a great daily workout cleaning end carrying equipment up and down stairs so you don’t really need to it hit the gym.

      Cons

      Physically demanding, dirty work for low pay and poor tips. You use your own vehicle and the travel pay is pathetic. You’ll be lucky to get $30 back in compensation for two weeks of work because instead of paying per mile or your regular hourly rate, they slash your usual hourly rate to $8/hr instead, despite that being below minimum wage in CO. They also slash your hourly rate if you come in to the office to help out. Not worth the time and money you spend on gas, more frequent oil changes, other vehicle services associated with daily extended use, and the damage the job can do to your body in the long term. There is a reason turnover is so high.

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      MaidPro Response

      Talent Acquisition Manager

      We read and consider all feedback from former and current employees, so thank you for taking the time to comment on your experience as a former PRO with our franchisee, MaidPro Parker, CO.

    8. 1.0
      Former Employee, less than 1 year

      The worst!!!

      May 19, 2021 - Professional House Cleaner in Merrillville, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice office and office staff

      Cons

      They rush training. If u can't keep up after a few days they let you go. Lie about 60 day probation. Paired with a horrible trainer. Only nice to me in front of clients. Rude otherwise!!!! Claim to have a culture of caring? No.

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      MaidPro Response

      Talent Acquisition Manager

      Thank you for your comments. We are very sorry to hear about your experience with your employer, MaidPro Merrillville, IL. We are constantly striving to foster and maintain a culture of caring and respect among our franchisee employers where employees feel valued and appreciated, and feedback such as yours helps them and us do that better.

    9. 5.0
      Former Employee, more than 1 year

      Great Company

      Feb 15, 2021 - Trainer in Chesapeake, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great management that cares about you. Plenty of opportunities to earn extra income. Once a month the boss makes breakfast for all her employees. Great communication between employees and office. Awesome team and laid back, easy to get a long and have fun while working.

      Cons

      at times it can be slow. If bad weather then we are put on a 2 hour delay. Have to carry a lot of heavy stuff in houses. Some houses have to park on the road and walk a little bit to get to a house or apartment.

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      MaidPro Response

      Talent Acquisition Manager

      Thank you so much for taking the time to write about your experience as a former employee with our franchisee, MaidPro Chesapeake, VA. We appreciate it.

    10. 1.0
      Former Employee, less than 1 year

      Cheap

      Jun 1, 2021 - Anonymous Employee in Virginia Beach, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Monday - Friday type of job

      Cons

      Extremely low pay for a lot of work

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    Viewing 1 - 10 of 263 Reviews

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