MaintenX Reviews | Glassdoor

MaintenX Reviews

Updated May 7, 2017
11 reviews

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2.8
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Patrick O'hara
1 Rating

11 Employee Reviews

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  1. "Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Los Angeles, CA
    Current Employee - Technician in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MaintenX full-time (More than 5 years)

    Pros

    Great pay, vehicle, paid time off/sick pay, vacation, lots of different work, everyday is an adventure, freedom to work without anyone watching you or pressuring you to do anything unsafe for faster results.

    Cons

    if you have anything to do outside of work on a weekday it is always a gamble, if your not into being a jack of all trades (even trades you have no idea how to do) you may wanna skip this one.

    Advice to Management

    Hire and stick to trades your trained for, or work suffers

    MaintenX Response

    May 9, 2017 – Recruiting Coordinator

    Thank you for your review! We value our technicians, your knowledge and appreciate you feel your work is an adventure and most importantly safe. We learn from your suggestions and want to thank you ... More


  2. Helpful (1)

    "Do Not Recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FLORIDA in Tampa, FL
    Former Employee - FLORIDA in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I worked at MaintenX full-time

    Pros

    Pay is good and benefits.

    Cons

    Not honest or professional, they will not hesitate to let you go if you don't fit in. Stressful environment.

    Advice to Management

    Learn real leadership and management skills, respect and help your employees to grow and learn.

  3. "Tech"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MaintenX full-time

    Pros

    No good reason to work there. They will take advantage of you.

    Cons

    Incompetent lead techs. Lying throughout management structure. Favoritism to certain "clique" personnel. If you own a "Harley" you are "Special". Upper management blind to reality.

    Advice to Management

    Use better judgement in dealing with technicans in the field.


  4. "Great place tons of perks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at MaintenX full-time

    Pros

    Great pay, paid gas, paid van, minimum weekly pay 35 hrs, office people are fun and great folks.

    Cons

    Being available 24/7 for any trade (mostly plumbing) schedule is random and hard to make plans outside of work. No real training for learning other trades they kinda of expect you to know it all already

    Advice to Management

    General trades is fine, but some trades require a real trained professional


  5. "Want to know"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fair, hard working people trying to do the best they can.

    Cons

    Con, reading post about an isolated incident or regarding something that's not true. Why don't you say who you are? if you post on here and say something about some body? or a group where is the back up?

    Advice to Management

    Keep growing


  6. Helpful (3)

    "trainer? needs training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at MaintenX full-time (More than a year)

    Pros

    good opportunity to advance - if the person that trains you or the hr person likes you

    Cons

    some of the personnel is difficult to get along with; they recently promoted an advisor and he is by no means qualified to supervise employees, let alone train. He treats people badly and disrespectfully and is allowed to get away with it. it deteriorates the employee morale.

    Advice to Management

    do not allow people to mistreat other employees; turning a blind eye makes you as guilty.


  7. Helpful (4)

    "Beware!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Service Manager
    Former Employee - Area Service Manager
    Doesn't Recommend
    Negative Outlook

    Pros

    Lenient with time off. Pay was good. Fitness Center, full kitchen & steam room.

    Cons

    Management show favoritism. Management drinks not only at lunch and comes back to work intoxicated but also drinks at their desk later in the afternoons. Always alcohol in the downstairs refrigerator. Managements pushes you to mark up quotes as much as 30 percent to their clients. Management forces you to forge paperwork that will be submitted to clients. Office is very loud to the point that you sometimes can't hear your techs/subs on the phone.

    Advice to Management

    Be fair, stop drinking at work, and stop asking employees to commit forgery.

  8. Helpful (2)

    "A culture of family and fun."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at MaintenX full-time (More than 5 years)

    Pros

    Management feel strongly about providing great services to all their employees. Work out equipment, full kitchen, showers and steam room are available to all. It is a culture of excellent customer service that is balanced by hard work and team work. Lots of spontaneous lunches to support all employees.

    Cons

    Some manager and employees are very cliquish and not inclusive, withholding important information that effects decision making which support a divisive culture.

    Advice to Management

    Train and support your manager and top management need to inspire not bully the staff.


  9. Helpful (1)

    "Decent pay, no organization."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent pay, Comapny van, phone, uniforms, independence. Company helps in different ways to make things easier to live with at times. i.e. - time off, family.

    Cons

    No real organization. Run from one side of the state to another and back to where you started when clearly there was no need. Promised one week a month on call, no calls after 5 when not on call, max 2 hour service area and only perform work on your expertise. THAT DIDNT HAPPEN! You are on call every other week, work all hours of day/night when not on call and they expect you to fix any and everything.

    Advice to Management

    Listen to your technicians when they speak. They are the base, the life and power of any company. If they are not happy, the customers are not happy and your business will be lost. Dispatchers/Office could care less about the techs working 12-16 hour days, they get off at 5. We the techs need rest too! Keep your techs within 2 hours of home, teach office personnel how to read a map and if you promise certain things upon hire HONOR IT! You may actually keep the great techs that are specialized like me.


  10. Helpful (2)

    "Lack of professional management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Office environment was laid back.

    Cons

    Owners have no respect for others. Management shows favoritism. Company has no set structural protocol. They tend wing it when necessary. Quick to fire someone without valid reason. An office full of secrets.

    Advice to Management

    Grow up and learn how to be real managers!


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