Maple reviews

Management: Excessive "senior manager" hires have created a culture of policing rather than productivity, leading to more red tape and less clarity. Pay: Salary disparity is a major issue—leads in the same role can have a $25k pay gap (65k vs 90k????). Annual raises are minimal (3–4%), and promotion bumps are underwhelming at 10%. Career Outlook: High turnover in Customer Support is driven by low wages (sub-$50k) and a stagnant growth environment. It’s a "revolving door" role that doesn't offer the advancement typically expected in the tech industry. People who are aggressive micro-managers tend to be promoted more and are considered competent, while people-oriented people are fired or left to the side. Product: The product is meant for established Canadians who have the means to spend almost $100 a month for healthcare. Not equitable like it used to be. Slack: A pet peeve of mine, so many Slack channels are private that it's often where I'm sent a link to complete a task, and I can't see it. It adds more work to then have someone copy and paste it to me. This secretive behaviour is off-putting.

As a growing company, there is always room to continue enhancing benefits and flexibility. Expanding opportunities to work abroad and regularly reviewing compensation as the organisation scales would be valuable improvements over time.