Maritz Reviews | Glassdoor

Maritz Reviews

Updated Jun 5, 2019

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Found 395 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
60%
Approve of CEO
Maritz CEO Steve Maritz
Steve Maritz
102 Ratings
Pros
  • "Great work environment and great people(in 33 reviews)

  • "Great facilitator network; Allows for opportunities to take short term and/or longer term contracts; good work/life balance(in 29 reviews)

Cons
  • "Upper management does not appear to listen to the voices of those in the trenches every day(in 12 reviews)

  • "The low pay barely bought groceries every week(in 9 reviews)

More Pros and Cons
  1. Helpful (5)

    "Great First Year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Maritz full-time for more than a year

    Pros

    Just celebrated my one year anniversary at Maritz and this company is filled with exceptional people who consistently lean in to support one another and the community as a whole. From what I have experienced, the leadership team is smart, dedicated and the new President has an impressive vision for the future of the company that was a big part of why I joined one year ago.

    Cons

    Change is not easy and it can be challenging to transform a whole company.

    Advice to Management

    Stay focused on continuing to deliver value, delivering the next generation of technology and building an exceptional culture.

    Maritz2018-11-15

    Maritz Response

    February 4, 2019Human Resources

    Thanks for leaving your feedback, and congratulations on your anniversary! We appreciate the dedication of all our employees and their dedication to helping each other. We're all better when we work together.

  2. "Strong jumping off point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Desk Analyst in Fenton, MO
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Maritz full-time for more than 3 years

    Pros

    You will learn a LOT in a short amount of time. The variety of technologies you're given access to is broad, and the depth to which you can explore is vast. However, it's up to the individual to pursue how much they wish to learn, and this depends heavily on the workload of a given day/week. Unfortunately, success in this role sometimes means spending a lot of time on a very narrow skillset-- you may learn technologies...

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    Cons

    Often you will work a few hours beyond 40 per week, but they will be paid. If you MUST leave at a certain time that can be difficult. The IT area itself is completely underground, so you will only see daylight when you are coming, going, or on break. The Service Desk is staffed bare-bones. There is not much of a training program to speak of-- you had best be ready to train yourself, although the team is generally willing...

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    Advice to Management

    Scale pay with job title more aggressively. Learn who is responsible for tasks so SD can escalate effectively when needed. Taking on tasks outside of scope should be a benefit, not a requirement. Staff appropriately for call volumes, and PLEASE offer WFH benefits for the SD. WFH would have been the best morale boost you could have offered.

    Maritz2019-06-06
  3. "Failing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Maritz full-time for more than 5 years

    Pros

    Sheer sized organization, depth of resources

    Cons

    Management, direction shifts, limited industry knowledge

    Maritz2019-05-15

    Maritz Response

    May 21, 2019Human Resources

    Thank you for providing feedback. We are always innovating to stay ahead of constantly shifting markets, and we understand this creates change for our employees. We strive to ensure we are making well-intentioned changes with the least impact on employees. If you'd like to share more ...

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  4. Helpful (1)

    "Terrible company"

    StarStarStarStarStar
      Former Employee - IT Analyst 

      I worked at Maritz full-time

      Pros

      Christmas break is a nice perk

      Cons

      Management! Leadership! All need restructuring

      Maritz2019-04-26

      Maritz Response

      May 1, 2019Human Resources

      We understand. We’re sorry to hear your experience at Maritz wasn’t positive. If you’d like to share more detailed feedback, please contact your HR partner.

    • Helpful (1)

      "Gives off a strong illusion of a good career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Service Desk Analyst in Fenton, MO
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Maritz full-time for more than a year

      Pros

      The people you’re surrounded with at MITS is the only good thing about this job. The people are what make it. When you’re in the trenches with people who understand your pain, you grow close with them.

      Cons

      MANAGEMENT. Zero idea how to work WITH the psychology of people as opposed to working against it. Very little work life balance, practically no soft benefits, and paid under market value. None of the technology they sell their clients actually works so you find yourself making excuses for why your company isn’t fulfilling their contract with the clients. If you can schmooze with the right guy for long enough, you might...

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      Advice to Management

      Start listening to your employees and I don’t mean having meetings where you only accept corporately canned responses as feedback. Sometimes the truth hurts and the directions you’re taking is not the right one for the company. The fact that many long time employees of Maritz are leaving in droves confirms that management is not doing their job.

      Maritz2019-02-15

      Maritz Response

      February 26, 2019Senior VP of Maritz IT Services

      Thank you for providing your perspective. We too believe Maritz’ people are what makes us one of the best places to work in the area! I am truly sorry to hear you were frustrated by your experience, and we never want to hear that our employees don’t think we’re listening to their ...

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    • "Graphic / Web Design Intern"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at Maritz

      Pros

      • Great people to work with • Really focused on health and wellness • Treats employees well overall

      Cons

      • Constant restructuring while I was there

      Maritz2019-01-07

      Maritz Response

      January 30, 2019Human Resources

      Thank you for taking the time to share your input. We’re glad you were able to participate in our internship program!

    • Helpful (1)

      "Okay"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Maritz full-time

        Pros

        good people, decent benefits, good work life balance

        Cons

        management seemed to shift direction a lot with re-organizations happening frequently

        Maritz2018-12-25

        Maritz Response

        January 31, 2019Human Resources

        Thank you for your feedback. Like many companies, we are working hard to meet the changing demands of the marketplace. As our businesses and teams experience disruption, it can be challenging to pivot. I appreciate you sharing your views with us.

      • Helpful (3)

        "Great place to learn, but no place to grow"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Infrastructure Administrator in Fenton, MO
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I have been working at Maritz full-time for more than a year

        Pros

        Maritz is a relaxed environment that tends to promote from within. This sounds great in theory, but if you start to peel away the onion you realize this means everyone in every position within MITS has come from the service desk and has received very little training in their new role. This leads to poor service for our clients, very little sense of responsibility, and a whole lot of frustration all around.

        Cons

        The management style gives the illusion that they are there for your best interest and are always looking for feedback. In reality, they are looking for corporately canned responses that they can drive up the management chain. If you dare give them legitimate feedback with the intent to help, you'll find yourself in a position without advancement. If you can schmooze with the right people, you'll get a paycheck until...

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        Advice to Management

        Listen to your employees. They aren't giving feedback while putting their jobs on the line for any other reason than to improve the companies future and the immediate systemic issues they see on a daily basis.

        Maritz2018-12-17

        Maritz Response

        January 31, 2019Human Resources

        We appreciate you taking the time to provide feedback. We do think it’s important to promote from within, and each department has a training budget for professional development. We never want to hear that employees don’t feel heard, which is why we have monthly focus groups with our ...

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      • Helpful (4)

        "The heyday is long gone"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Fenton, MO
        Doesn't Recommend
        Neutral Outlook
        Disapproves of CEO

        I have been working at Maritz full-time

        Pros

        Maritz has a great culture. It has a relaxed atmosphere with a casual dress code, co-workers who are friendly and willing to collaborate together to reach goals, and a flexible work schedule (including work-from-home if your manager approves it).

        Cons

        Maritz has been around a long time, but I’m not sure how long it will continue to be relevant. It is behind in technology and lacking the ability to compete in the marketplace. It has underinvested through the years so there are few resources available to help workers innovate and succeed. Due to poor leadership, there is constant in-fighting, many silos, and lack of a clear vision on where the company is headed.

        Advice to Management

        The world has changed and Maritz needs to evolve to become more relevant. Hire leaders who INSPIRE change rather than leading by fear or you will continue to lose good people and our client/industry reputation will continue to suffer. Be transparent and communicate with employees so they can get excited about where Maritz is headed (if you even know). Better train and invest in your current employees so the organization...

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        Maritz2018-12-06

        Maritz Response

        December 21, 2018Human Resources

        Thank you for sharing your feedback. I appreciate your comments about our culture, which many employees tell us they enjoy. Like many companies, Maritz is working to transform our business in an age of digital disruption, which is no easy task. We are always interested in understanding ...

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      • "employee"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Maritz full-time

        Pros

        best company in the meetings and events industry

        Cons

        only 24 hours ins a day to work there

        Maritz2018-10-09

        Maritz Response

        February 26, 2019Human Resources

        We hope you are taking time in that 24 hours for yourself!! Thanks for leaving your review.

      Found 395 reviews