No organization or certainty. Hired a mass class which I was a part of for a collections representative and was switched to 4 different roles within a year. Goals and things that needed to be accomplished per our role changed on a constant basis. Company locations closed in Texas and California during my employment and the CEO left the company leaving everyone in the air about their future, yet we were assured not to worry. I was one of many laid off in March of 2016 which I was completely blindsided. No severance, no warning. A few months later, I find out they hired a brand new class.