56% would recommend to a friend
49% positive business outlook
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Users say... "Pay is good" "Colleagues are great" "Flexible hours" "People are friendly and competent, internal systems are good." "Most managers of the service team and other CSR's were always happy to help out."
Users say... "Poor management, from your own manager up the board members" "Some more senior service management would palm off tasks that they themselves didn't know how to do or would try to lead the team but had done nothing to earn any respect or trust from their team."