Does Members 1st pay their employees well?

According to anonymously submitted Glassdoor reviews, Members 1st employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Members 1st. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Members 1st?

54% of Members 1st employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Members 1st 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Members 1st?

Teller (18) , Teller I (8) , MSR II (6) , Assistant Branch Manager (5) , Member Service Representative II (5) , Teller II (4) , Branch Manager (3) , Float Teller (3) , Member Service Representative (3) , Administrative (2) , Associate (2) , Bank Teller (2) , Call Center Representative (2) , Customer Service Representative (2) , Lending (2)

What are the pros of working at Members 1st according to real employee reviews?

"Great place to work and good benefits" ((in 19 reviews)); "Good Pay; Lots of career opportunities" ((in 18 reviews)); "The CEO and vise president were really great leaders." ((in 5 reviews)); "Loved the job lots of great people to work with" ((in 5 reviews)); "Friendly coworkers for the most part" ((in 4 reviews))

What are the cons of working at Members 1st according to real employee reviews?

"Management was catty and super gossipy." ((in 6 reviews)); "Bad managers stick around forever it seems." ((in 5 reviews)); "There are some horrible branch managers, lots of them are completely unprofessional." ((in 5 reviews)); "Members 1st = Business 1st Long hours, inconsistent training and no real direction given." ((in 4 reviews)); "this place drains you, work life balance in a branch is awful." ((in 3 reviews))

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Members 1st

Members 1st reviews

3.5

54% would recommend to a friend

(146 total reviews)

Michael Wilson

62% approve of CEO

53% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.0

Senior management

Members 1st has an employee rating of 3.5 out of 5 stars, based on 146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Members 1st employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

146 reviews

3.0

May 13, 2026

Flexible schedule and great benefits, but poor leadership

Business credit analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule on the business team. 401(k) is amazing. Healthcare is great.

Cons

Poor leadership across the board starting with VPs. C-Suite claims to be transparent, but then people (VPs) who are friends with the CEO get hired out of the blue. Poor PTO plan. No cost of living adjustments on already poor salaries. Does not value tenured employees. Prefers to hire new, cheap labor instead of treating invaluable tenured employees with dignity and a fair pay.

2.0

May 11, 2026

Great benefits overshadowed by toxic management practices

Home equity processor

Recommend

CEO approval

Business Outlook

Pros

401k match, benefits, gym and outdoor lunch area

Cons

Consistent bullying tactics from entitled supervisors and management. Unclear and unwritten process and procedures at department level. Truly a huge disappointment.

4.0

Jan 16, 2026

Good place tonwork

Indirect lending specialist

Recommend

CEO approval

Business Outlook

Pros

For entry level - great place to work.

Cons

Pto accrual is not a lot.

Viewing 1 - 3 of 146 Reviews

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Jobs at Members 1st

DevOps and Release Engineering Manager

Float Teller - Part-Time

Risk and Compliance Officer - Member Experience