Memphis Light Reviews | Glassdoor

Memphis Light Reviews

Updated July 18, 2017
23 reviews

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3.7
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Jerry Collins Jr.
12 Ratings

23 Employee Reviews

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  1. "Training Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Specialist in Memphis, TN
    Current Employee - Training Specialist in Memphis, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Memphis Light full-time (Less than a year)

    Pros

    Great Benefits within the company

    Cons

    Technology Upgrades are needed due to being outdated

    Advice to Management

    Upgrade Technology


  2. "Decent benefits, but stuck in the past"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Worker in Memphis, TN
    Current Employee - Office Worker in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Memphis Light full-time (More than a year)

    Pros

    -Excellent health insurance, not too expensive
    -Pension (if you believe those will be around in 30 years)
    -People are generally nice and care about you personally
    -Decent pay (though maybe not competitive with the private sector for advanced positions)
    -Free parking downtown
    -Hard to get fired, unless you fail a drug test
    -Low expectations, which is a plus if you want no accountability for your job

    If all you want is a job to clock in and out of for the rest of your life and no aims to advance your career elsewhere, this is the company for you.

    Cons

    -Like being stuck in 1979
    -Afraid of technology. If you want to be on the cutting edge, this is not your place. The idea of doing something modern is literally a joke around the office.
    -A huge number of employees are close to retirement, so nobody is rocking any boats. They've been doing their job one way for years, and they have no intention of changing.
    -No real vision from leadership, at least not that makes its way down the chain. No clear direction means total lack of proactive strategy. Everything is reactive.
    -Bureaucracy, both internally and because of oversight by city government. Lots of legality and politics (literal and figurative).
    -HR policies are straight out of the 60s and based on an assumption that employees can't be treated like adults. Not unusual in old companies, but something that needs to end in 2017.
    -Culture of fear. As long as your boss thinks you're busy and problems aren't your fault, you're winning the game. That's all the way up to the top; President doesn't have advisers, he has people who tell him things are A-OK in their department.
    -Terrible reputation. Not completely deserved, but they sure don't do much to change it.

    Most people stay here because it's easy and comfortable. Besides, if you work here for 15 years, you'll be so far behind the times, you won't be competitive in the job market. Again, if you just want a paycheck until you retire, that's great for you. I count it as a negative. Nobody expects excellence here. Or if they do, they don't think it's worth the effort to fight the company-wide apathy.

    Advice to Management

    Develop a clear vision for the company, set actionable goals in every department and COMMUNICATE ALL OF IT. Don't let reaction drive everything. Stop settling for the path of least resistance. Catch up with modern technology and don't believe IT when they say, "We can't do that." Maybe they can't, but somebody can. Get rid of the people holding the company back. Make people earn that pension instead of settling in and coasting for a few decades. You should be a leader in technology, not a latecomer. Jerry seems like a smart guy, but he needs execs who will tell him the hard truths instead of trying to make themselves look good.

  3. "Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Positive Outlook
    Approves of CEO

    I worked at Memphis Light full-time (More than 5 years)

    Pros

    Great benefits package including pension, vacation, holidays. Flexible work hours. Convenient cafeteria.
    Excellent personal and professional development opportunities. Tuition assistance. Supportive management.

    Cons

    There were very few. My experience prepared me for other opportunities outside of Internal Audit. However, I think there should be more ways to learn the various facets of other departments.

    Advice to Management

    Continue to develop employees and address concerns. Offer more opportunities to learn other departments. Communication is great which helped me stay informed of everything going on at the company!


  4. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Memphis, TN
    Former Employee - Senior Project Manager in Memphis, TN
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Memphis Light (More than 10 years)

    Pros

    MLGW as a whole provides great benefits.

    Cons

    MLGW has limited advancement opportunities.

    Advice to Management

    Beware who you promote to lifelong positions in management.


  5. "Sr. Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Auditor in Memphis, TN
    Former Employee - Senior Auditor in Memphis, TN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Memphis Light full-time (More than 5 years)

    Pros

    -Healthcare, dental and pension plan.
    -MLGW participates in many community events that enhance the lives of mid south residences.
    -Working downtown.

    Cons

    -This position is in the Audit Department very high turn over due to extremely hostile work environment.
    -Director & Supervisors micromanage and treat staff like hourly employees.
    -Audit programs are created via google searches, and there are no electric work papers or sampling software.
    -Large audits completed individually with unrealistic deadlines.

    Advice to Management

    Consider evaluating the department's management structure. Update audit processes by purchasing audit software.


  6. "A good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Memphis, TN
    Current Employee - Technician in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Memphis Light full-time (More than 8 years)

    Pros

    Competitive pay and good benefits. Advancement opportunities are available. We attempt to make every effort to please the customer. The primary goal is a reliable power system.

    Cons

    Some hiring decisions are questionable. There needs to be more efficiency in filling vacant positions. Some departments are severely understaffed.

    Advice to Management

    Improve top down communications. Improve interdepartmental communications. Get staffing back up to effective levels. Keep job postings up until a position is filled.


  7. "Senior Procurement Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cordova, TN
    Current Employee - Anonymous Employee in Cordova, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Memphis Light (More than 10 years)

    Pros

    Benefits, flexibility, work hours, and compensation

    Cons

    Lack of advancement opportunities, lack of professional development and inefficient management

    Advice to Management

    Value your employees and be fair

  8. "It's Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN
    Recommends
    Positive Outlook

    I have been working at Memphis Light full-time (More than 10 years)

    Pros

    Great benefits and employees.

    Cons

    The current culture is stuck in the old days, especially when it comes to technology.

    Advice to Management

    Training is needed in the business offices just as much as in the field. Development is encouraged but it should be required in more areas.


  9. "customer service coordinate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Coordinator in Memphis, TN
    Former Employee - Client Service Coordinator in Memphis, TN
    Approves of CEO

    I worked at Memphis Light full-time (More than a year)

    Pros

    I enjoy helping people being able to assist for the well being of people

    Cons

    The hardest part of my job was when I wasn't able to help

    Advice to Management

    People know matter what still need their lights air and heat


  10. "Takes Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electrical Engineering Design Drafter in Memphis, TN
    Current Employee - Electrical Engineering Design Drafter in Memphis, TN
    Recommends
    Positive Outlook

    I have been working at Memphis Light full-time (More than 3 years)

    Pros

    Once you're in, you're in.

    Cons

    It takes FOREVER to get in.

    Advice to Management

    Quicker turnaround on resumes and applications.


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