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    Memphis Light Reviews

    Updated July 18, 2017
    23 reviews

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    Full-timePart-time
    3.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Jerry Collins Jr.
    12 Ratings

    23 Employee Reviews

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    1. "Training Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Training Specialist in Memphis, TN
      Current Employee - Training Specialist in Memphis, TN
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Memphis Light full-time (Less than a year)

      Pros

      Great Benefits within the company

      Cons

      Technology Upgrades are needed due to being outdated

      Advice to Management

      Upgrade Technology

    2. "Decent benefits, but stuck in the past"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Office Worker in Memphis, TN
      Current Employee - Office Worker in Memphis, TN
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Memphis Light full-time (More than a year)

      Pros

      -Excellent health insurance, not too expensive
      -Pension (if you believe those will be around in 30 years)
      -People are generally nice and care about you personally
      -Decent pay (though maybe not competitive with the private sector for advanced positions)
      -Free parking downtown
      -Hard to get fired, unless you fail a drug test
      -Low expectations, which is a plus if you want no accountability for your job

      If all you want is a job to clock in and out of for the rest of your life and no aims to advance your career elsewhere, this is the company for you.

      Cons

      -Like being stuck in 1979
      -Afraid of technology. If you want to be on the cutting edge, this is not your place. The idea of doing something modern is literally a joke around the office.
      -A huge number of employees are close to retirement, so nobody is rocking any boats. They've been doing their job one way for years, and they have no intention of changing.
      -No real vision from leadership, at least not that makes its way down the chain. No clear direction means total lack of proactive strategy. Everything is reactive.
      -Bureaucracy, both internally and because of oversight by city government. Lots of legality and politics (literal and figurative).
      -HR policies are straight out of the 60s and based on an assumption that employees can't be treated like adults. Not unusual in old companies, but something that needs to end in 2017.
      -Culture of fear. As long as your boss thinks you're busy and problems aren't your fault, you're winning the game. That's all the way up to the top; President doesn't have advisers, he has people who tell him things are A-OK in their department.
      -Terrible reputation. Not completely deserved, but they sure don't do much to change it.

      Most people stay here because it's easy and comfortable. Besides, if you work here for 15 years, you'll be so far behind the times, you won't be competitive in the job market. Again, if you just want a paycheck until you retire, that's great for you. I count it as a negative. Nobody expects excellence here. Or if they do, they don't think it's worth the effort to fight the company-wide apathy.

      Advice to Management

      Develop a clear vision for the company, set actionable goals in every department and COMMUNICATE ALL OF IT. Don't let reaction drive everything. Stop settling for the path of least resistance. Catch up with modern technology and don't believe IT when they say, "We can't do that." Maybe they can't, but somebody can. Get rid of the people holding the company back. Make people earn that pension instead of settling in and coasting for a few decades. You should be a leader in technology, not a latecomer. Jerry seems like a smart guy, but he needs execs who will tell him the hard truths instead of trying to make themselves look good.

      3. Join the Memphis Light team
      See Our Latest Jobs

    3. "Auditor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Memphis, TN
      Former Employee - Anonymous Employee in Memphis, TN
      Positive Outlook
      Approves of CEO

      I worked at Memphis Light full-time (More than 5 years)

      Pros

      Great benefits package including pension, vacation, holidays. Flexible work hours. Convenient cafeteria.
      Excellent personal and professional development opportunities. Tuition assistance. Supportive management.

      Cons

      There were very few. My experience prepared me for other opportunities outside of Internal Audit. However, I think there should be more ways to learn the various facets of other departments.

      Advice to Management

      Continue to develop employees and address concerns. Offer more opportunities to learn other departments. Communication is great which helped me stay informed of everything going on at the company!

    4. "Project Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Project Manager in Memphis, TN
      Former Employee - Senior Project Manager in Memphis, TN
      Recommends
      Positive Outlook
      Disapproves of CEO

      I worked at Memphis Light (More than 10 years)

      Pros

      MLGW as a whole provides great benefits.

      Cons

      MLGW has limited advancement opportunities.

      Advice to Management

      Beware who you promote to lifelong positions in management.

    5. "Sr. Auditor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Auditor in Memphis, TN
      Former Employee - Senior Auditor in Memphis, TN
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at Memphis Light full-time (More than 5 years)

      Pros

      -Healthcare, dental and pension plan.
      -MLGW participates in many community events that enhance the lives of mid south residences.
      -Working downtown.

      Cons

      -This position is in the Audit Department very high turn over due to extremely hostile work environment.
      -Director & Supervisors micromanage and treat staff like hourly employees.
      -Audit programs are created via google searches, and there are no electric work papers or sampling software.
      -Large audits completed individually with unrealistic deadlines.

      Advice to Management

      Consider evaluating the department's management structure. Update audit processes by purchasing audit software.

    6. "A good company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Technician in Memphis, TN
      Current Employee - Technician in Memphis, TN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Memphis Light full-time (More than 8 years)

      Pros

      Competitive pay and good benefits. Advancement opportunities are available. We attempt to make every effort to please the customer. The primary goal is a reliable power system.

      Cons

      Some hiring decisions are questionable. There needs to be more efficiency in filling vacant positions. Some departments are severely understaffed.

      Advice to Management

      Improve top down communications. Improve interdepartmental communications. Get staffing back up to effective levels. Keep job postings up until a position is filled.

    7. "Senior Procurement Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Cordova, TN
      Current Employee - Anonymous Employee in Cordova, TN
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Memphis Light (More than 10 years)

      Pros

      Benefits, flexibility, work hours, and compensation

      Cons

      Lack of advancement opportunities, lack of professional development and inefficient management

      Advice to Management

      Value your employees and be fair

    8. "It's Okay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Memphis, TN
      Current Employee - Anonymous Employee in Memphis, TN
      Recommends
      Positive Outlook

      I have been working at Memphis Light full-time (More than 10 years)

      Pros

      Great benefits and employees.

      Cons

      The current culture is stuck in the old days, especially when it comes to technology.

      Advice to Management

      Training is needed in the business offices just as much as in the field. Development is encouraged but it should be required in more areas.

    9. "customer service coordinate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Client Service Coordinator in Memphis, TN
      Former Employee - Client Service Coordinator in Memphis, TN
      Approves of CEO

      I worked at Memphis Light full-time (More than a year)

      Pros

      I enjoy helping people being able to assist for the well being of people

      Cons

      The hardest part of my job was when I wasn't able to help

      Advice to Management

      People know matter what still need their lights air and heat

    10. "Takes Time"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Electrical Engineering Design Drafter in Memphis, TN
      Current Employee - Electrical Engineering Design Drafter in Memphis, TN
      Recommends
      Positive Outlook

      I have been working at Memphis Light full-time (More than 3 years)

      Pros

      Once you're in, you're in.

      Cons

      It takes FOREVER to get in.

      Advice to Management

      Quicker turnaround on resumes and applications.

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