Mercy Health Reviews

Updated Jan 6, 2021

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3.5
67%
Recommend to a Friend
60%
Approve of CEO
Mercy Health President & CEO Roger Spoelman (no image)
Roger Spoelman
29 Ratings
Pros
  • "Good Benefits, growth within company, good people to work with(in 9 reviews)

  • "Good pay, benefits, and work balance(in 8 reviews)

Cons
  • "They didn't provide certain health care treatments (ie: birth control, emergency abortions) due to the health system's religious affiliation(in 3 reviews)

  • "No company is "perfect", but Mercy Health Saint Mary's far exceeds work expectations(in 3 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great place to work with a great leadership team."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercy Health full-time for more than 10 years

    Pros

    Great leadership, support and teams throughout the entire organization.

    Cons

    Very busy and actively taking on multiple projects.

  2. "Ugh"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RN ICU in Muskegon, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mercy Health full-time for more than 8 years

    Pros

    They built a beautiful new hospital

    Cons

    Senior leadership drinks a lot of the corporate Kool-aid.

    Continue reading

  3. "Nice Colleagues, Administration Lacking"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Primary Care Family Physician in Grand Rapids, MI
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Mercy Health full-time for more than a year

    Pros

    Truly felt at home with my colleagues. I did get some control over my schedule (say when patients are late, choose what day to stay late in the office). Manager made it fairly easy to get time off if needed. I did feel salary was fair when I signed on.

    Cons

    Could never seem to keep support staff which made it difficult to run patients efficiently. No advertising for me as a primary care doctor made it difficult to build the practice. Has the usual EHR headaches. Administration doesn't seem to care about burnout for staff--hurdles to meet bonuses for "quality measures" are rarely able to be met in my experience.

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  4. "Financial Analyts"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Grand Rapids, MI

    I worked at Mercy Health full-time for more than a year

    Pros

    Diverse culture, team based environment.

    Cons

    Poor Project management, and career opportunities

  5. "AVOID"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Spec Patient Registration in Lorain, OH
    Doesn't Recommend
    Neutral Outlook

    I have been working at Mercy Health full-time for more than a year

    Pros

    Flexible scheduling, exposure, pay rate

    Cons

    staff, company, management, lack of training

    Continue reading
  6. "Great place to learn"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Patient Care Assistant in Grand Rapids, MI
    Positive Outlook

    I have been working at Mercy Health part-time for more than a year

    Pros

    Kind, fair pay, good culture

    Cons

    Large system, requires new grads (RNs) to do Residency program

  7. "Absolutely Work There"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Registered Nurse - Operating Room in Grand Rapids, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mercy Health full-time for more than 3 years

    Pros

    After working for multiple hospitals in the Grand Rapids area, working at Mercy Health Saint Mary's was wonderful. The HR department is responsive and helpful, the hospital administration develops policies that clearly benefit their employees, and management in the OR is conducive to the best nursing environment I have ever worked in. If you want to serve underserved populations, work in a big(ish) city, and have a small hospital feel, Saint Mary's is the place to work.

    Cons

    If you want to be on the cutting edge of healthcare and see things that you won't see at most other institutions, Saint Mary's won't satisfy that desire. While high-quality care is provided there, you won't be doing heart and lung transplants or seeing level 1 trauma patients.

  8. "Great culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Marketing Manager in Grand Rapids, MI
    Recommends
    Positive Outlook

    I have been working at Mercy Health full-time for more than 8 years

    Pros

    The mission and values of the organization create a great work environment.

    Cons

    Lack of a defined career ladder

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  9. "Poor, Poor management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff RN in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mercy Health full-time for more than 5 years

    Pros

    Pay is pretty competitive compared to other hospitals in the area

    Cons

    Horrible PT to RN ratios. Especially if you're a traveler....they will give you the worst assignment while staff sits around talking on their phone. No regard to PT safety

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  10. "Growing Organization, Extremely busy department"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook

    I have been working at Mercy Health

    Pros

    Pay, Benefits, Co workers, Mostly good relationship with other departments, Plenty of overtime, and a rapidly progressing department. Not having to work downtown.

    Cons

    Cafeteria is closed on the weekends for night shift, I wish their were specialization a within my department. Also some departments aren’t really aware of everything the Security Department does. Most just think of us strictly as guards, they have no idea that Mercy Health Officers are literally responding to the same types of calls that GRPD does.

    Continue reading
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