Meridian CU Reviews | Glassdoor

Meridian CU Reviews

Updated August 8, 2017
33 reviews

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3.7
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Meridian CU President & CEO Bill Maurin
Bill Maurin
7 Ratings

33 Employee Reviews

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  1. "Corporate office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Office in Toronto, ON (Canada)
    Former Employee - Corporate Office in Toronto, ON (Canada)
    Approves of CEO

    I worked at Meridian CU full-time (More than 10 years)

    Pros

    Meridian is a growing organization that is challenging itself to stay true to their roots and stay on the cusp of what's to come in banking!

    Cons

    Try not to add too many rules, checks, layers, etc

    Advice to Management

    Continue to evolve and become innovative. Be careful to not become too bureaucratic!


  2. Helpful (1)

    "Good place for a stable job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good environment, decent benefit, competitive pay. Low pressure work place

    Cons

    Little advancement, lackluster training and limited career opportunity

  3. Helpful (1)

    "financial services representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Meridian CU part-time

    Pros

    hires newly grads so they give you a chance at getting your foot in the industry

    Cons

    disorganized, fairly small company so you end up knowing (about) everybody


  4. Helpful (2)

    "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Burnaby, BC (Canada)
    Former Employee - Account Manager in Burnaby, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Meridian CU full-time (Less than a year)

    Pros

    Great co-workers, independence, overall it's a pretty good job where you can make a good living- but no career growth.

    Cons

    No careeer growth, management will undermine staff. They say one thing one day then when confronted by higher management they will change their minds and you are left holding the bag. If you leave expect to have to struggle to get your last pay cheque(s) or expenses. There are some moral issues with deceiving customers. Too much upper management (old boys club)- even asking for a raise after over performance took 4 months.

    Advice to Management

    Create a career trajectory that is available to top performers. have management tools available to your teams- they should not be afraid to promote people or mad when they leave for a better opportunity. Take a class or two on management.


  5. Helpful (1)

    "Meridian"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Saint Catharines, ON (Canada)
    Current Employee - Financial Services Representative in Saint Catharines, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meridian CU full-time (More than a year)

    Pros

    Employee work environment is stellar

    Cons

    Lack of advancement opportunity notifications


  6. Helpful (1)

    "Working for a credit union"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    great work environment and people

    Cons

    less pay compering to banks

    Advice to Management

    compensate their employees better


  7. Helpful (1)

    "Basically a teller mixed with a sales person."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Services Representative in Windsor, ON (Canada)
    Current Employee - Member Services Representative in Windsor, ON (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Meridian CU part-time (More than a year)

    Pros

    Good benefits package even at part time, good pay, great team environment, lots of room for advancement, great discount rates on loans/mortgages

    Cons

    Monthly referral targets (not severely enforced) but the pressure is still there; expected to sell products/services even with not much knowledge of finance industry

  8. Helpful (1)

    "Epitome of outdated, fear-based, top-down management approach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle Management in Toronto, ON (Canada)
    Former Employee - Middle Management in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Meridian CU full-time (More than 3 years)

    Pros

    A fast growing company, especially in the commercial and small business banking arenas. Significant expansion of retail presence while other banks downsize. Managing to stay mostly true to its service-intensive credit union mantra as it expands. Well paid at Director level and above. Strong risk and compliance. Hanging on to its employee culture, which is diminishing under heavy-handed, fear-based CEO approach.

    Cons

    Nervous environment. A heavily top-down organization. Many senior roles exist in name only: VPs and Directors for instance, have little to no power for either idea generation or decision making authority -- all of which comes from the SVP/Chiefs level on even the most minor issues. Key, well-liked people been leaving (or been pushed out arbitrarily over petty matters). Poor communication internally, as execs would rather act rashly rather than simply have a conversation with someone to understand issues and opinions, leading to paranoia among middle management. CEO sees feedback or alternative viewpoints as insubordination, and acts harshly. Employees have stopped answering internal surveys honestly out of fear of retribution. Speak up at your peril. For some reason, board goes along with this fiefdom. Extremely small digital and strategy teams. Poor focus; constantly shifting priorities (combined with lack of resources) means projects are abandoned on a whim. Risky and disorganized entry into online-only national banking initiative draining financial resources and killing what's left of morale. Company with very low name recognition that declares itself marketing-based fired its Chief Marketing Officer almost two years ago, still with no replacement, saying they've eliminated the need for the role. Variable incentive bonuses have most recently been made very difficult to achieve, despite massive revenue growth of company, most likely because the company needs to preserve as much capital as possible for national online banking initiative. Ongoing conflict between St. Catharines (traditional head office) HQ and Toronto corporate office, especially in regards to lending practices, pace of work, overall approach.

    Advice to Management

    Grow up. Many people that love the organization have been punitively targetted because of their feedback or alternative viewpoints, because of an assumption that they are "not on board", which is entirely not the case. CEO needs to be far, far less insecure and not see contrary opinions or those who speak up as negatives, but rather as advocates and champions. You say you want people to speak out, but you don't, you just don't.


  9. Helpful (1)

    "Meridian CU"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Toronto, ON (Canada)
    Current Employee - IT Analyst in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Flexible work from home opportunities for some roles
    - Growing company
    - Supportive management

    Cons

    -Compensation could be better
    - Corporate office is at Islington station which can be a long commute. This is slightly offset though by being able to work from home.


  10. Helpful (1)

    "Financial Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Niagara, ON (Canada)
    Current Employee - Anonymous Employee in Niagara, ON (Canada)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Meridian is very community organized

    Cons

    The compensation and benefits should be more competitive


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