MetraTech Reviews | Glassdoor

MetraTech Reviews

Updated April 14, 2017
19 reviews

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2.3
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Scott Swartz
10 Ratings

19 Employee Reviews

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  1. "Was OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA
    Recommends
    Approves of CEO

    I worked at MetraTech (Less than a year)

    Pros

    Good work-life balance
    Good people
    Good senior engineers
    good location

    Cons

    It was acquired by ericsson which is not a software company


  2. "MetraTech- great product, poor strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Waltham, MA
    Former Employee - Director in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MetraTech full-time (More than 3 years)

    Pros

    Great product that could be solve the issues of complex multiparty monetization issues.

    Cons

    A husband and wife executive team that ran through 4-5 sets of senior management teams. No strategy and limited leadership skills.

    Advice to Management

    Sell and let the professionals in.

  3. "Marketing intern"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Waltham, MA
    Current Employee - Intern in Waltham, MA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at MetraTech part-time (Less than a year)

    Pros

    Good pay, full involve in different marketing channel

    Cons

    It's a company that makes you feel pressured but not excited.


  4. "Metratech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Support Principal QA Engineer in Waltham, MA
    Former Employee - Global Support Principal QA Engineer in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MetraTech full-time (More than 5 years)

    Pros

    The company has a very dynamic product that has endless possibilities within the billing industry.

    Cons

    The management does not have a clear business path and there are times when the only way the company looks good on paper is after a massive layoff.

    Advice to Management

    Stop trying to make the product so complicated and build on what you already have.


  5. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MetraTech full-time (More than a year)

    Pros

    Good intelligent people with great ideas and passion for their daily tasks. Very misguided and unclear of daily/weekly goals.

    Cons

    Product was not on par with competition. Not priced to competition. The functionality of the product was not on par with competition.


  6. "Great place place to work...while you are there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Techie Stuff in Waltham, MA
    Former Employee - Techie Stuff in Waltham, MA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at MetraTech full-time (Less than a year)

    Pros

    They make you feel comfortable and part of the team; they train you; people are friendly; people actually help you learn and will talk to you when you have a problem; managers are approachable; good technology---databases, coding, and more; they had a team dedciated to helping with travel arrangements and stuff like that; nice kitchens; fussball table; great location in Waltham. I've heard they built a lounge for the employees.

    Cons

    The company appears to churn employees. People just disappear. I'm not sure management has a plan other than to save money. I looked online: Plenty of articles stating how MetraTech has solid financial backing yet is appears to be run on a shoestring. Just about everything and everybody seemed to be outsourced or a contractor, except for a few people.

    Advice to Management

    I wasn't there long enough to be sure they knew what they are doing or not. I thought I saw a pattern: Company meeting announces good stuff, followed by another company meeting at which a bunch of people disappear, followed by yet another meeting at which people are told not to worry. Maybe I'd say they should be more honest with the troops. The CEO and the VPs, like I said, seemed nice and approachable.

    For the optional stuff below:
    I didn't interact much with Mr. Swartz. But, given the CEO is supposed to set the tone for the company, I reluctantly give him a thumbs down.
    I'll recommend the company based on my short tenure. Just be prepared to be let go at any time.
    The outlook? I left some months ago. I don't know what's going on there precisely, but I've heard some people were just let go again. So. I have to guess the outlook isn't good right now.


  7. Helpful (2)

    "dysfunctional management, poor communication and lack of advancement and growth opportunities, employees have no voice"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering in Waltham, MA
    Former Employee - Engineering in Waltham, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Smart, experienced, supportive workers
    Decent salary and benefits
    Convenient location

    Cons

    Dysfunctional, inexperienced, unprofessional management
    Lack of communication from upper management to employees, lack of communication across departments and teams
    Little to no opportunities to advance and grow
    Hard work taken for granted and undervalued
    Micromanagement nightmare

    Advice to Management

    Start over. Hire completely new management. Hire professionals with years of experience and actual management experience and people skills. Stop hiring under qualified people to manage teams they have no business even being a part of. Reward people for their hard work and dedication. At the very least offer thanks for work well done. Learn to appreciate your employees and offer them opportunities to grow and advance. Consider offering incentives such as options or bonuses or time off for exceptional work completed and deadlines met. Treat employees with respect and kindness. End the micromanagement nightmare. Start paying attention to why people are so dissatisfied and unhappy.

    Consider hiring a PR firm and/or mental health professionals to provide training and support to those in charge so that they can learn how to treat others with kindness and respect. Give the employees a voice by allowing them to review their managers, directors and VPs. Take that insight and apply real positive changes.

    Also the company showed very poor taste when the CEO decided to participate in a local news program about job growth and discussed upcoming hires when the company had just facilitated a reduction in force of approximately 25% of the workforce due to a 'downsizing and restructuring'. That downsizing took place at the end of January 2012, 10 days before going on the program to boast about growth and employment opportunities. Stop sending mixed messages to current and former employees.

  8. Helpful (4)

    "Abusive hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Some nice people, decent location, interesting technologies

    Cons

    Totally abusive of salaried employee work hours, excessive off hours work, poor information sharing, and much more pressure to find work arounds than to solve problems. No respect for vacations, family events, or sleep.

    Advice to Management

    Solve the underlying problems before moving forward with new stuff. Consider that employees work better when they are not constantly tired from working overtime.


  9. "Metratech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Place to work, cutting edge technology

    Cons

    The management is not always on the same page.


  10. "Doesn't Get Worse Than This"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MetraTech full-time

    Pros

    I guess if you don't like to get to work early, you'll never be exposed here.

    Cons

    The tone starts at the top, and the "top" is an extremely figurative term at this place. The CEO has no legitimate management experience aside from working in this company, and he is only the CEO because his father and father's friends fund the company. He never rose up through the ranks and earned his stripes, so has no real management skills and it shows. Savvy senior management figures this out quickly, and if they have any street cred at all, they get out fast. Lower level employees get tired of the churn and the subterfuge. The company has been around over 10 years and never managed to become profitable. How many companies still need outside funding 10+ years in? More specifically, how many are still operating after not turning a profit for as many years? This is simply a vehicle to keep dad's son employed in a senior level role. He would never be here on his own. This is not a place to come if you want to learn from the best. If you want to derail your career quickly, accept a job here.

    Advice to Management

    If they were capable of learning from advice, there wouldn't be so many bad reviews here. And so much bad blood in the high tech community spanning from east to west.


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