Metropolitan Opera Association Reviews | Glassdoor

Metropolitan Opera Association Reviews

Updated August 21, 2017
31 reviews

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2.2
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Christine F. Hunter
11 Ratings

31 Employee Reviews

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  1. "Senior Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Metropolitan Opera Association full-time

    Pros

    Great benefits, wonderful colleagues, incredible performances

    Cons

    Absolutely no work-life balance, highly passive aggressive behavior and overdramatic behavior between departments. The divides between unions, performers and administration were vast.


  2. "80 hours a week"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stagehand in New York, NY
    Former Employee - Stagehand in New York, NY

    I worked at Metropolitan Opera Association full-time (More than 8 years)

    Pros

    The money is good if you're single and don't have to work about work/life balance.

    Cons

    In order to make good money you have to work an immense amount of overtime and you're family/personal life will cripple because of it.

  3. Helpful (1)

    "Life at the Met"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Metropolitan Opera Association full-time (More than 10 years)

    Pros

    People who work there are nice. Conditions are decent/

    Cons

    Management is very, very pushy and rude. At customer service, no one is allowed to move from their position except for breaks and lunch.

    Advice to Management

    Be less pushy and rude. Allow Customer Service Representatives to move around when they want to and need to.


  4. Helpful (1)

    "RUN AWAY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Metropolitan Opera Association full-time

    Pros

    No one cares so you don't have to either - come in late, don't show up. do whatever you want. For some people this may be a dream job!

    Cons

    Everything. No raises, no yearly cost of living increase. No incentive to stay. No way to move up. Toxic environment. Terrible/painful communication.

    Advice to Management

    That would require them to hire people who are actual Manager material. Upper management is a joke.


  5. "Great work but difficult management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Metropolitan Opera Association full-time

    Pros

    The Met is a great place to work if you're looking for experience in the arts. The leading opera company in the world in many ways.

    Cons

    Terrible human resources. No maternity leave other than the federally mandated FMLA. You'll be hard pressed to find many female role models who have active family lives. Junior staff is often treated as if they are replaceable. Only 10 days of vacation a year.


  6. Helpful (1)

    "Do not work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Metropolitan Opera Association full-time

    Pros

    If you like opera, you may see a perk of working here. Otherwise the benefits package is the only plus.

    Cons

    In less than a year, it became clear there was no room for growth, no chance of a raise, and that my department was very poorly run. The environment became so toxic and negative that it became hard to come in everyday. Managers never took their employees into consideration, and enforced new changes with little thought for the department.

    Advice to Management

    Talk to your employees and try to care about career development.


  7. "Electric place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Education Coordinator in New York, NY
    Former Employee - Education Coordinator in New York, NY
    Recommends
    Neutral Outlook

    I worked at Metropolitan Opera Association (More than 3 years)

    Pros

    I enjoyed learning about how the productions worked and seeing the behind the scene things working at the opera house. There are some incredibly nice and mentoring individuals at this establishment.

    Cons

    My direct supervisor was a horrible woman and never wanted me to succeed despite my efforts. She sabotaged my programs despite the recognition they received from our general manager.

    Advice to Management

    Have a closer eye on how your department heads treat your employees.

  8. "Usher"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    Pros

    Flexible and friendly employers. Great opportunity to see opera.

    Cons

    Company Politics and lack of direction. Informing new employees of rules and regulations will help improve training.


  9. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telefundraising Supervisor in New York, NY
    Former Employee - Telefundraising Supervisor in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Metropolitan Opera Association full-time (More than 3 years)

    Pros

    Director of Telefunding is one of the best ppl I have ever worked for! Oh and health insurance is amazing, admin gets the same plan as unionized performers.

    Cons

    As with any Development Dept, turn-over is pretty steady, most ppl stay just 1-3yrs. Also, when I was there every few months administrative lay offs would happen to try and rebalance the budget.

    Advice to Management

    Separate your outbound (Telefunding) and inbound (customer service) areas.


  10. "independent contractor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    world-class opera house shows you how to really run things

    Cons

    no cons for me at least


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