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Metropolitan Opera Association Reviews

Updated Oct 17, 2022

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Found 75 of over 87 reviews
3.0
36% Recommend to a Friend
36% Approve of CEO

Found 75 of over 87 reviews

3.0
36%
Recommend to a Friend
36%
Approve of CEO
Metropolitan Opera Association Chairman Christine F. Hunter (no image)
Christine F. Hunter
15 Ratings

Top Review Highlights by Sentiment

Pros
  • "Good benefits(in 8 reviews)
  • "1 hour lunch and dinner breaks, great coworkers,(in 4 reviews)
  • "Great people to work with(in 4 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee

    Good

    Oct 6, 2022 - Janitor/Cleaner 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Too many days off we need manpower

    Cons

    Handling of vacations handling of days

    Be the first to find this review helpful
  2. 4.0
    Former Employee

    Okay place to work

    Oct 17, 2022 - Customer Service Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great location Access to the performing arts

    Cons

    Not full time Increase workload without a pay increase

    Be the first to find this review helpful
  3. Join the Metropolitan Opera Association team
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  4. 3.0
    Former Employee, more than 1 year

    Great people, poor leadership

    Oct 12, 2022 - Fundraising Officer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My team was wonderful and I thoroughly enjoyed working with them. Additionally, this is a wonderful producing organization with a dedicated audience. Despite the occasional abusive patron (who was always dealt with by a senior staff member), the people are all lovely. Also, high prestige in the arts world. If you have the Met on your resume, doors fly open.

    Cons

    Poor pay, especially for NYC. Leadership has no interest in the advancement of entry level/management level staff which leads to extremely high turnover and burn out. Almost every other arts org in the city pays better. Yes, there is prestige working for the Met Opera but that doesn't keep the lights on and the bellies full. Siloed teams makes working across departments impossible.

    Continue reading
    1 person found this review helpful
  5. 2.0
    Former Employee

    Yuck

    Aug 20, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Prestige, and the chance to be near opera stars.

    Cons

    The rapid turnover at this place says it all. Zero vertical mobility, micromanagers galore, top-down autocracy with tacky, clueless Peter Gelb presiding over everything, pretend efforts to overcome a legacy of racist productions… and everyone is underpaid and knows it, so virtually no one is pleasant to be around. Accept a job here and I guarantee you’ll be looking to leave within six months.

    2 people found this review helpful
  6. 3.0
    Current Employee

    Great environment!

    Aug 5, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cheap Tickets Being at the MET

    Cons

    There tends to be a great deal of micromanagement

    1 person found this review helpful
  7. 2.0
    Former Employee

    Disappointed for a Supposed Leader in the Arts

    Jul 12, 2022 - Fundraising Officer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Recognizable brand -Prestige -Kind Staff (all Security, Mailroom, Maintenance. Not management)

    Cons

    -Horrible pay -Competition between departments creates warring fiefdoms -Insane deadlines. Everything is always needed asap then you never hear of it again. -Back biting at every turn -Classist to the point of it being almost comical.

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    3 people found this review helpful
  8. 1.0
    Former Employee, more than 1 year

    Low Pay and Toxic Environment

    Aug 2, 2022 - Development Associate in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Getting tickets to the shows was a cool perk.

    Cons

    Seriously think twice before you decide to spend your time and energy working at the Metropolitan opera. The development department can be quite toxic, especially toward lower level staff. The head of the department expects far too much from her employees and pays next to nothing. I have watched her turn on people and use a tone with them that is never appropriate in the work place. The rest of the department does nothing and just turns a blind eye to the bad behavior. There is very little care toward any of the junior staff. They see anyone who is a coordinator or below as dispensable. There is a huge issue with delegation and piling work on these lower level staff because none of the higher ups actually know how to do anything. The HR department is useless and there were many days where I felt helpless and defeated. There are some very kind people that I met while working here but they cannot make up for the bad ones who control everything. I know it is appealing to get to say that you work at the Metropolitan opera but believe me, that is not a perk, it does not excuse the toxic environment. Quality of life is important. Consider that before you agree to work here.

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    4 people found this review helpful
  9. 4.0
    Former Employee, more than 1 year

    Great place - a bit overwhelming

    Jun 10, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great, very friendly staff Good benefits Higher pay compared to other non-profit arts organizations

    Cons

    A lot of loopholes to jump through to get things done Can feel overwhelming at times

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  10. 3.0
    Former Employee

    Disorganized

    Jun 10, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    High level of art-making, access to great shows

    Cons

    Extremely disorganized, no infrastructure for staff, no system for advancement, unrealistic hours

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  11. 2.0
    Current Employee, more than 5 years

    Met opera stagehand

    Jun 1, 2022 - Experienced Stagehand 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1 hour lunch and dinner breaks, great coworkers,

    Cons

    80+ hour weeks, expensive cafeteria, poor air quality, bad union contract, lack of union support, low pay, last minute work calls, work most holidays, sometimes no lunch or dinner(paid), strict work environment, little room for advancement.

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Viewing 1 - 10 of 75 Reviews
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Metropolitan Opera Association Reviews FAQs

Metropolitan Opera Association has an overall rating of 3.0 out of 5, based on over 87 reviews left anonymously by employees. 36% of employees would recommend working at Metropolitan Opera Association to a friend and 34% have a positive outlook for the business. This rating has decreased by -9% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Metropolitan Opera Association employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Metropolitan Opera Association. This rating has decreased by -11% over the last 12 months.

36% of Metropolitan Opera Association employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Metropolitan Opera Association 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Metropolitan Opera Association to be workplace, benefits, coworkers and the cons to be senior leadership, career development, management.

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Glassdoor has 87 Metropolitan Opera Association reviews submitted anonymously by Metropolitan Opera Association employees. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Opera Association is right for you.