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Metropolitan Opera Association

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Metropolitan Opera Association

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Metropolitan Opera Association Reviews

3.3

36% would recommend to a friend

(78 total reviews)

Christine F. Hunter

36% approve of CEO

Ratings by category

3.1

Compensation and Benefits

3.0

Culture & Values

3.0

Career Opportunities

3.0

Work/Life Balance

2.6

Diversity & Inclusion

2.4

Senior Management

Ratings distribution

5 stars

21%

4 stars

22%

3 stars

31%

2 stars

14%

1 star

13%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Good benefits(in 7 reviews)
  • "1 hour lunch and dinner breaks, great coworkers,(in 6 reviews)
  • "Great people to work with(in 6 reviews)
Cons

Ratings by Demographics

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Found 78 of over 94 reviews

Updated Aug 6, 2023

    1. 5.0
      Aug 6, 2023
      Senior Customer Service Representative
      Current Employee
      New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good environment good team work

      Cons

      good opportunity to work here

      1. 4.0
        Jun 16, 2023
        Anonymous Employee
        Former Employee, more than 1 year
        New York, NY
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Creative talented people. Inspiring arts. Pride in contributing to the arts and product and performances in meaningful ways. Team work and collaboration. Part of something special

        Cons

        Small teams without a lot of growth

      2. Join the Metropolitan Opera Association team
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        1. 1.0
          Aug 2, 2022
          Development Associate
          Former Employee, more than 1 year
          New York, NY
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Getting tickets to the shows was a cool perk.

          Cons

          Seriously think twice before you decide to spend your time and energy working at the Metropolitan opera. The development department can be quite toxic, especially toward lower level staff. The head of the department expects far too much from her employees and pays next to nothing. I have watched her turn on people and use a tone with them that is never appropriate in the work place. The rest of the department does nothing and just turns a blind eye to the bad behavior. There is very little care toward any of the junior staff. They see anyone who is a coordinator or below as dispensable. There is a huge issue with delegation and piling work on these lower level staff because none of the higher ups actually know how to do anything. The HR department is useless and there were many days where I felt helpless and defeated. There are some very kind people that I met while working here but they cannot make up for the bad ones who control everything. I know it is appealing to get to say that you work at the Metropolitan opera but believe me, that is not a perk, it does not excuse the toxic environment. Quality of life is important. Consider that before you agree to work here.

          6
          1. 4.0
            Apr 15, 2023
            Stagehand
            Former Employee
            New York, NY
            Recommend
            CEO Approval
            Business Outlook

            Pros

            good pay. cool job and experience

            Cons

            very tough work. long hours. working with crazy people

            1. 2.0
              May 25, 2022
              Telefundraiser
              Current Employee, more than 1 year
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Flexible scheduling Zero off-the-clock responsibility Paid lunches Union protection Ability to work remote at least during pandemic, not sure how much longer that will be in place

              Cons

              Management and supervisors are clueless and unorganized From time to time, management randomly fires someone they don't like Admin assistant is great but uninvolved most of the time Only good supervisor left around start of 2022, partially because he was not receiving equal pay and partially because the work was uninspiring and dull... but I think mostly because management is intensely annoying to work for. Absolutely *zero* possibility for advancement No psychological safety, management and supervisors are looking over your shoulder instead of supporting you in the work

              1
              1. 3.0
                Oct 12, 2022
                Fundraising Officer
                Former Employee, more than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                My team was wonderful and I thoroughly enjoyed working with them. Additionally, this is a wonderful producing organization with a dedicated audience. Despite the occasional abusive patron (who was always dealt with by a senior staff member), the people are all lovely. Also, high prestige in the arts world. If you have the Met on your resume, doors fly open.

                Cons

                Poor pay, especially for NYC. Leadership has no interest in the advancement of entry level/management level staff which leads to extremely high turnover and burn out. Almost every other arts org in the city pays better. Yes, there is prestige working for the Met Opera but that doesn't keep the lights on and the bellies full. Siloed teams makes working across departments impossible.

                1
                1. 4.0
                  Oct 17, 2022
                  Customer Service Associate
                  Former Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Great location Access to the performing arts

                  Cons

                  Not full time Increase workload without a pay increase

                  1. 5.0
                    Oct 6, 2022
                    Janitor/Cleaner
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Too many days off we need manpower

                    Cons

                    Handling of vacations handling of days

                    1. 2.0
                      Jul 12, 2022
                      Fundraising Officer
                      Former Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      -Recognizable brand -Prestige -Kind Staff (all Security, Mailroom, Maintenance. Not management)

                      Cons

                      -Horrible pay -Competition between departments creates warring fiefdoms -Insane deadlines. Everything is always needed asap then you never hear of it again. -Back biting at every turn -Classist to the point of it being almost comical.

                      4
                      1. 2.0
                        Aug 20, 2022
                        Anonymous Employee
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Prestige, and the chance to be near opera stars.

                        Cons

                        The rapid turnover at this place says it all. Zero vertical mobility, micromanagers galore, top-down autocracy with tacky, clueless Peter Gelb presiding over everything, pretend efforts to overcome a legacy of racist productions… and everyone is underpaid and knows it, so virtually no one is pleasant to be around. Accept a job here and I guarantee you’ll be looking to leave within six months.

                        3
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                      Metropolitan Opera Association Reviews FAQs

                      Metropolitan Opera Association has an overall rating of 3.3 out of 5, based on over 94 reviews left anonymously by employees. 36% of employees would recommend working at Metropolitan Opera Association to a friend and 34% have a positive outlook for the business. This rating has improved by 13% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Metropolitan Opera Association employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Metropolitan Opera Association. This rating has improved by 6% over the last 12 months.

                      36% of Metropolitan Opera Association employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Metropolitan Opera Association 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Metropolitan Opera Association to be culture, career development, benefits and the cons to be senior leadership, management.

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      QC Specialist II

                      When someone says “We are eager to fill this position, we have no timeline but it should not drag out,” what are the chances I’m selected? This was at the third round interview, last Tue (5d ago) when I was told I should hear from HR next. The job was posted 30+ days ago. I applied for it on 10/22 and the interview process started 11/6 with an HR screening phone call.

                      1
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                      IT Specialist

                      Passed 2 interviews with a board of education, they told me to wait for HR confirm and contact me , been 3 weeks since then, when should I expect to receive callbacks or emails??

                      1
                      0 Comments

                      Cloud Performance Engineering Lead

                      Workday interview tips needed. The role I am applying to is a site reliability engineer role. I am not sure what to expect. Of course it’s a technical role so I do expect those questions. I am wondering if they go extra hard and how many rounds? I read somewhere that they do 5 rounds. Either way any tips are@welcome.

                      1
                      0 Comments

                      Glassdoor has 94 Metropolitan Opera Association reviews submitted anonymously by Metropolitan Opera Association employees. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Opera Association is right for you.