Metropolitan Opera Association Reviews
36% would recommend to a friend
(78 total reviews)
Christine F. Hunter
36% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Hours are long (operas don't stop at 5,6, or 7 nor do galas)." (in 3 reviews)
- "Management allows high" (in 3 reviews)
- "My direct supervisor was a horrible woman and never wanted me to succeed despite my efforts." (in 3 reviews)
- "Horrible pay" (in 3 reviews)
- "There is no room for advancement." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of Metropolitan Opera Association and is not affected by filters.
Found 78 of over 94 reviews
Updated Aug 6, 2023
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- 4.0Jun 16, 2023Anonymous EmployeeFormer Employee, more than 1 yearNew York, NY
Creative talented people. Inspiring arts. Pride in contributing to the arts and product and performances in meaningful ways. Team work and collaboration. Part of something special
Small teams without a lot of growth
- 1.0Aug 2, 2022Development AssociateFormer Employee, more than 1 yearNew York, NY
Getting tickets to the shows was a cool perk.
Seriously think twice before you decide to spend your time and energy working at the Metropolitan opera. The development department can be quite toxic, especially toward lower level staff. The head of the department expects far too much from her employees and pays next to nothing. I have watched her turn on people and use a tone with them that is never appropriate in the work place. The rest of the department does nothing and just turns a blind eye to the bad behavior. There is very little care toward any of the junior staff. They see anyone who is a coordinator or below as dispensable. There is a huge issue with delegation and piling work on these lower level staff because none of the higher ups actually know how to do anything. The HR department is useless and there were many days where I felt helpless and defeated. There are some very kind people that I met while working here but they cannot make up for the bad ones who control everything. I know it is appealing to get to say that you work at the Metropolitan opera but believe me, that is not a perk, it does not excuse the toxic environment. Quality of life is important. Consider that before you agree to work here.6
- 2.0May 25, 2022TelefundraiserCurrent Employee, more than 1 year
Flexible scheduling Zero off-the-clock responsibility Paid lunches Union protection Ability to work remote at least during pandemic, not sure how much longer that will be in place
Management and supervisors are clueless and unorganized From time to time, management randomly fires someone they don't like Admin assistant is great but uninvolved most of the time Only good supervisor left around start of 2022, partially because he was not receiving equal pay and partially because the work was uninspiring and dull... but I think mostly because management is intensely annoying to work for. Absolutely *zero* possibility for advancement No psychological safety, management and supervisors are looking over your shoulder instead of supporting you in the work1
- 3.0Oct 12, 2022Fundraising OfficerFormer Employee, more than 1 year
My team was wonderful and I thoroughly enjoyed working with them. Additionally, this is a wonderful producing organization with a dedicated audience. Despite the occasional abusive patron (who was always dealt with by a senior staff member), the people are all lovely. Also, high prestige in the arts world. If you have the Met on your resume, doors fly open.
Poor pay, especially for NYC. Leadership has no interest in the advancement of entry level/management level staff which leads to extremely high turnover and burn out. Almost every other arts org in the city pays better. Yes, there is prestige working for the Met Opera but that doesn't keep the lights on and the bellies full. Siloed teams makes working across departments impossible.1
- 2.0Jul 12, 2022Fundraising OfficerFormer Employee
-Recognizable brand -Prestige -Kind Staff (all Security, Mailroom, Maintenance. Not management)
-Horrible pay -Competition between departments creates warring fiefdoms -Insane deadlines. Everything is always needed asap then you never hear of it again. -Back biting at every turn -Classist to the point of it being almost comical.4
- 2.0Aug 20, 2022Anonymous EmployeeFormer Employee
Prestige, and the chance to be near opera stars.
The rapid turnover at this place says it all. Zero vertical mobility, micromanagers galore, top-down autocracy with tacky, clueless Peter Gelb presiding over everything, pretend efforts to overcome a legacy of racist productions… and everyone is underpaid and knows it, so virtually no one is pleasant to be around. Accept a job here and I guarantee you’ll be looking to leave within six months.3
Metropolitan Opera Association Reviews FAQs
Metropolitan Opera Association has an overall rating of 3.3 out of 5, based on over 94 reviews left anonymously by employees. 36% of employees would recommend working at Metropolitan Opera Association to a friend and 34% have a positive outlook for the business. This rating has improved by 13% over the last 12 months.
36% of Metropolitan Opera Association employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Metropolitan Opera Association 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.