Micro Center Reviews

Pros

1. Get access and discounts on all the latest computer and tech stuff 2. Meet likeminded individuals (e.g, nerds, gamers, and other weirdos) 3. A lot of fun customer interaction 4. Can get a very high salary if you have good sales metrics, but that often involves persuading customers into buying things they don't really need.

Cons

1. Management is very inflexible with scheduling 2. Management forces you to sell overpriced attachments on all items, like warranties, antivirus, and other software. If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards). 3. Pay is based on how much you scam customers to buy things they don't really need.

Pros

Excellent pay for the position. Despite being commission based, the earnings potential is fantastic comparative to other similar positions. Surrounded by new technology, including top of the line PC components, systems, and peripherals. Good benefits for a retail position. Very responsive and compassionate HR department.

Cons

Upper management is more focused on numbers than employee satisfaction. Hours can vary wildly if you don't meet their constantly increasing standards, and feedback is rarely taken into account. Upper management often will use bullying tactics to get employees to do what they want, be it moving to an undesired department, taking worse hours, or just quitting. If it weren't for the upper management team, this review would probably be 4 stars.

Pros

Most of the managers were helpful, You get to learn about modern technology (monthly learning sessions), Customers are generally knowledgeable and better than you'll get at a gas station for example, Staff is friendly (minor gossip that you'll get at just about any job), Earnings are commission based so if you're good at selling replacement plans you'll end up with a bigger check, I got my current job by conversing with customers (had several job offers), met the CEO when he came by to push the credit card program - he was a good guy, cared about the employees, was out there on the floor helping the general sales staff, wasn't just concerned with the big sellers etc.

Cons

Some management issues (general manager threatened to fire entire floor staff for leaning/socializing when there were almost no customers in the store - those customers had already been checked on - cleaning was also already done at that point in the day - close to closing), cleaning/stocking time means less commission, pay overall is somewhat low and dependent on replacement plans/credit cards, inconsistent hours/days (typical of retail)

Pros

- Very fast on-boarding process. If you are in a bad a spot and need money fast, they will have you taking calls within a week! - Decent health insurance options for Full Time employees, however Part Time employees get none. - If you can negotiate a fixed schedule, management will usually stick to it. If you take any kind of leave though they may try to change your schedule upon returning.

Cons

- Condescending company culture and management, I did not feel respected working here. - Low pay, and other than health insurance, benefits are sparse. You will be given additional responsibilities over time, but will receive no additional compensation for it. Replacements can take months to find because of this. - Very chaotic management. Communication between stores and corporate is contrived, and expectations of employees are arbitrary and unrealistic. - There is no WFH option despite many call centers offering one during the pandemic. There are multiple confirmed cases of COVID-19 in the building on a monthly basis, and it can take days for the building to be properly sanitized after a case is confirmed. I do not feel like proper precautions are being taken during the pandemic.