MicroTek Reviews | Glassdoor

MicroTek Reviews

Updated July 6, 2017
8 reviews

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3.5
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Don Slivensky
3 Ratings

Employee Reviews

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  1. "global brand head"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MicroTek full-time

    Pros

    great working repo with collegues

    Cons

    long working hours, less comp.

    Advice to Management

    none


  2. Helpful (1)

    "Strong Customers, Growth Minimal, Limited Executive Team."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Downers Grove, IL
    Former Employee - Anonymous Employee in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MicroTek full-time (Less than a year)

    Pros

    MicroTek has some really well-known (Fortune 1000) clients who have robust training and room rental schedules fulfilled with MicroTek. Many training facilities are very nice, and in prime metro locations. Environment is relaxed for the most part, and work-life balance is pretty good.

    Cons

    Executive management team is single-minded and rarely approachable. Executive team seems to have own agenda, and when approached with new viable ideas, action is rarely taken. Revenue from largest customers are rapidly declining as clients find new and innovative ways to train their employees; including eLearning, building their own virtual training labs, and getting better pricing with comparable training facility vendors. The Virtual Training Room offering is pretty basic, and no different than any other industry web conferencing/collaboration platform. You can build a niche here, just know this company seems to be very comfortable being where they are, with no real solid indication of organic growth or forward-looking vision in mind. Growth internally is minimal and very limited. CEO seems to be on auto-pilot for the most part.

    Advice to Management

    Create more transparency with your teams, both in the corporate office and with remote employees. Think about putting a solid career path in play for valued team members. Pay closer attention to training facilities and key personnel there, as morale and employee satisfaction there may be much lower than you think, which reflects poorly on customers there. Pay scales in the facilities need to be re-evaluated, and aligned more closely with the type of "white glove" experience you are advertising. If pay isn't competitive, overall service and experience will suffer and only get worse.

  3. "Senior Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MicroTek full-time (Less than a year)

    Pros

    Strong, mature executive leadership team. Stable 25 year old company dedicated to exceptional client service. Experienced facilities, IT and account management support organization and outstanding industry reputation. Respectful, diverse, professional and very positive team culture and multiple employee recognition programs.

    Cons

    Seriously unable to identify any cons.

    Advice to Management

    Stay on track for expected expansion, adjust to changing market trends and hold true to corporate goals and vision.


  4. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Downers Grove, IL
    Current Employee - Anonymous Employee in Downers Grove, IL
    Recommends
    Positive Outlook

    I have been working at MicroTek full-time (More than 3 years)

    Pros

    Casual work environment. Company culture is very friendly. Work/life balance is important and is demonstrated from top -- down. CEO and executive team are accessible to all in organization. Visionary president who values sales and marketing!

    Cons

    Mid to small organization, so there is not a lot of growth potential here. There is some stagnant thinking here, which sometimes thwarts growth initiatives. A little old-school in some areas.


  5. "Salary and Commissions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Homewood, IL
    Current Employee - Sales Executive in Homewood, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at MicroTek (More than a year)

    Pros

    MicroTek office is clean and uncluttered. Located in a beautiful professional building with indoor parking garage.

    Cons

    Management team's are not held accountable by the President, VP or CEO. They do not continue to grow professionally and it shows in their management styles. The company has a lot of great potential, but need visionaries to lead the teams to achieve greater success.

    Advice to Management

    Take time to reinvent yourselves. Being in a managerial role for years is no excuse to stop learning. With how quickly the world of business has changed, it's more important now than ever.


  6. "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT in Chicago, IL
    Former Employee - IT in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The Cookies, Free Lunch, and snacks.

    Cons

    Management does not listen, especially the Regional Managers. They show clear favoritism towards certain employees. Zero opportunities for advancement or training, unless you're friends with management. Do not work here unless you're desperate

    Advice to Management

    Stop showing favoritism. Learn from your employees. They're the ones interacting with the customers.


  7. "Relief Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MicroTek full-time (More than a year)

    Pros

    Easy to ask for a day off.

    Cons

    No paid time off, vacation, or benefits. Management does not set good examples for employees and instead works good employees to death without following through with promises given.

    Advice to Management

    Keep your word. Give raises when promised and don't just work your good employees to death with no compensation. Lead by example not by micro-managing.

  8. "MicroTek an excellent employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Downers Grove, IL
    Former Employee - Anonymous Employee in Downers Grove, IL
    Recommends

    Pros

    MicroTek is an organization dedicated to customer service, growth, and their employees. 90% of the co-workers there are positive, outgoing, and great to work with. The executive team is dedicated to keeping the company a place where people want to excel and take care of the customers.

    Cons

    When business softened in the 08-09 economy drop, the management team was forced to cut staffing. They made some hard decisions and some bad decisions. They let go the wrong players and kept some that aren't as infomed about the business and the aren't as concerned about the employees.

    Advice to Management

    Take a hard look at the people you let go and how you doing now. Consider bringing back some of your managers.