Miller Insurance Services Reviews | Glassdoor

Miller Insurance Services Reviews

Updated June 13, 2017
9 reviews

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4.0
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Miller Insurance Services Chief Executive Officer Greg Collins
Greg Collins
3 Ratings

Employee Reviews

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  1. "Fantastic organisation - always put employees and clients first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Miller Insurance Services full-time (More than 3 years)

    Pros

    - Miller have offered me tailored career development and kept me engaged during my time with the organisation
    - The benefits package is competitive in the market. Miller are continuously improving their offering (strong maternity/paternity pay and the option to purchase extra holiday)
    - Fellow colleagues are always open to helping - the friendly culture was one of the first things I noticed when I joined and it is rare to find someone who isn't helpful
    - The majority of the workforce is based in London which helps with communication and allows for efficient processes

    Cons

    - As with the London Market in general, Miller is not as diverse as it could be but this is something that they are spending a lot of time and effort addressing so it is not a criticism

    Advice to Management

    - Keep listening to employees and putting clients first


  2. Helpful (1)

    "Excellent firm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Miller Insurance Services full-time (More than 5 years)

    Pros

    Excellent firm with great people who work well together to deliver outstanding service to their clients. Good technology. Collaborative team working features strongly across the firm. Always looking to find ways to improve their offering to clients and colleagues alike. Clearly stated values inform decision making.

    Cons

    Really hard to find fault with Miller - some may see size of the firm as a limit to career opportunities but there is plenty of scope to step up and show what you can bring to the firm.

    Advice to Management

    Keep looking for ways to improve. Initiatives like Inclusion@Miller are gaining momentum and will help us differentiate our firm from the other Lloyd's brokers.

  3. Helpful (1)

    "Best Lloyd's Broker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Miller Insurance Services (More than 5 years)

    Pros

    Thriving profitable partnership with great opportunities to take personal responsibility and make a real difference. Strong leadership, customer-centricity and engaged, helpful and friendly colleagues combine to make this the best broker to work for in the London market.

    Cons

    Some long serving staff who think they should be entitled to additional recognition simply for having been here for so long.

    Advice to Management

    Stay focussed on keeping Miller's lead over its competition by ensuring that its technology and people are the very best in the market.


  4. "Promote only those within their clique"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Miller Insurance Services full-time (More than 8 years)

    Pros

    Nice office. Standard salary in comparison to market. Standard benefits but have seen better. Trying to grow.

    Cons

    Little to no promotion opportunities for staff who are not young, not already in in the insurance industry, for minorities or day to day staff no matter how long you have been there. Extreme bias against those who are not part of their clique or do not conform to a certain look or mannerism by some managers. Helps if you are ex-Aon in getting promotions.

    Advice to Management

    Retrain your managers. Get day to day staff


  5. "Growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Miller Insurance Services full-time

    Pros

    Trying to find ways to improve and be efficient in a very old school industry

    Cons

    Hierarchy and difficult to be promoted unless a broker

    Advice to Management

    Continue to improve and get feedback from employees


  6. Helpful (2)

    "Excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook

    I worked at Miller Insurance Services (More than 10 years)

    Pros

    Good working atmosphere, great new offices

    Cons

    Somewhat old fashioned, like the rest of the industry

    Advice to Management

    Keep pushing to make Miller the best it can be


  7. "broker"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nothing to advise, good people

    Cons

    Pay, Holiday, exams and stuff

  8. "Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kuala Lumpur (Malaysia)
    Current Employee - Anonymous Employee in Kuala Lumpur (Malaysia)
    Doesn't Recommend
    Neutral Outlook

    Pros

    Work life balance
    Friendly management stadf

    Cons

    Lean structure
    Basic benefits
    London centric
    Limited career opportunities as structure are flat

    Advice to Management

    Review career opportunities for employees including junior staff
    Review employee benefits


  9. "Good learning experience ( intern-ship )"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern, Data Entry in Kuala Lumpur (Malaysia)
    Former Intern - Intern, Data Entry in Kuala Lumpur (Malaysia)

    I worked at Miller Insurance Services as an intern (Less than a year)

    Pros

    - Very friendly and patient with teachings
    - Knowledgeable staff
    - Awesome staff party

    Cons

    - Location, congestion throughout the day