Moonpig Reviews
Updated Sep 28, 2019
Found 32 reviews

"A really motivating place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Moonpig full-time for more than a year
Pros
You're working in the fast paced world of eCommerce, working with data and testing and learning while selling something that is actually making a positive impact on people's lives.
Cons
Slight tendency to focus on short term benefits but I have seen this improve.
Advice to Management
Keep providing a clear strategy and know when to say no to taking too much on at once.
Moonpig2019-09-28
"Culture you want to be part of"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Moonpig full-time for less than a year
Pros
Very open culture, a lot of opportunities due do open-minded management. Teams have full control of what they do, which gives the possibility to innovate and work on initiatives that are really important.
Cons
Sometimes there is a lack of transparency from senior & c-level management, also due to company size (not massive) sometimes there could be lack of growth opportunities.
Moonpig2019-09-19Moonpig Response
September 30, 2019 – Talent Acquisition Business Partner
Thank you for your review! I'm very happy that you're finding Moonpig as a company to innovate! As we grew so much over such a short period of time, we are aware that some of the career opportunities are not as transparent as they should be, therefore we are currently working to ...
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"A Unique and Exciting Brand"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Moonpig full-time for less than a year
Pros
- Great culture in terms of practising what they preach - Expanding and growing rapidly - Amazing smart, like minded, creative and analytical individuals working toward a common goal
Cons
Not enough recognition as a brand of choice!
Moonpig2019-06-28
"Great Highs and Equal Lows"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Moonpig full-time
Pros
Exciting environment and fantastic team
Cons
Lack of development opportunity and low salary
Advice to Management
Develop staff rather than accepting mass resignaions
Moonpig2019-02-27- Helpful (2)

"Undergone some big change, but all for the better"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Moonpig full-time for less than a year
Pros
- Great new MD and the business strategy is something you can really get behind - Clear on what we are trying to do and how we value the customer - Investing in modernising the tech platform - Clear goals and objectives - Great access to Photobox Group (people, experience and learning)
Cons
- Been through a lot of change - Lots of work to do (not a bad thing) - Just needs prioritising
Moonpig2019-01-15Moonpig Response
February 22, 2019 – Photobox Group
Thank you for taking the time to leave us a review. Establishing a clear strategy and embedding our Moonpig Behaviours has been a key focus of ours over the last 6 months and it’s great to hear your positive reactions to these. You’re absolutely right, we have been through ...
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"Fun company, great people, massive potential!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Moonpig full-time for more than a year
Pros
- Great culture with great people. - Very clear strategy. - Excellent transparency. - Everyone has a voice and is heard. - Really good pace. - Growth potential for business is massive. - No politics!
Cons
- A lot of legacy, to deal with. There is a plan and a desire to fix it but it takes time to get rid of!
Advice to Management
Keep up the transparency and the fast pace.
Moonpig2019-01-06Moonpig Response
February 22, 2019 – Photobox Group
Thanks for leaving your review. It’s great to hear your positives thoughts on the working culture here at Moonpig. We’ve made some great strides in bringing the teams together more and more over the last 6 months and are continually looking at ways to develop our culture, where ...
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"Exciting place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Moonpig full-time for more than 3 years
Pros
Its full of great people, who are passionate about Moonpig and their customers. It's a fun environment, with an amazing office designed to get the best out of everyone. There are some exciting challenges and customer problems to solve, which include some really interesting projects to get involved in.
Cons
There may be too much change for some people, but it's a great way to improve
Advice to Management
Keep being transparent. Keep caring about career progression for our employees.
Moonpig2018-12-12Moonpig Response
February 22, 2019 – Photobox Group
Thank you for taking the time to leave us a review. We’re pleased to hear all of the great things you love about working here, from the new office environment, to the working culture, projects, career development and above all your positive views towards your colleagues.It’s always ...
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"A journey with a purpose"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Moonpig full-time for less than a year
Pros
Transparency across the business about how we are doing The use of OKR's is giving clear objectives to teams which is allowing us to be more focussed on what we do A genuine focus on the customer and a bias towards action is great to see The support across the whole company and at every level for the transformation we are going through
Cons
It's going to be a long journey to achieve all the things we want to do so there will be lot's of challenges to deal with along the way
Advice to Management
Keep doing what you are doing, the transparency you are showing across all area's of the business gives me confidence that we are going in the right direction
Moonpig2018-11-23Moonpig Response
February 22, 2019 – Photobox Group
Thanks so much for taking the time to leave us a review. Great to hear your positive experiences of the companies transparency, strategy and how we work. We will remain transparent and continue to give support as we continue on our journey. As always, we continually listen ...
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"A values driven business"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Moonpig full-time for more than a year
Pros
Moonpig is a leading brand in the card and gifting market with strong values and behaviours which you really want to get behind. It's an exciting and challenging place to work with ambitious growth plans. The people are bright and personable and it's quite simply a brilliant place to develop my career.
Cons
Moonpig's career proposition needs to be embedded and there are still some legacy issues to be ironed out but we're getting there.
Advice to Management
Share your successes and failures with the rest of the Group - there is so much we can learn from you.
Moonpig2018-11-21Moonpig Response
February 22, 2019 – Photobox Group
Thank you for taking the time to leave us your review. It’s great to hear your positive reactions towards the Moonpig values and behaviours. We’ve recently been working with each team across Moonpig to hear how they bring each of the six behaviours to life. There’s some great ...
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"Poor structure"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI worked at Moonpig full-time for more than a year
Pros
Interesting ideas and products management is approachable
Cons
They want to do the right things but don't seem to have efficient people leading. There have been lots of changes of senior management in many departments, turnover rate seems super high too. There is no clear structure or certain ways of working (especially for peak periods) which creates frustration in category teams. Limited career advancement overall with very standard/ basic salary. Culture in some areas in... London HQ is snobby and discouraging.
Show MoreMoonpig2018-10-12Moonpig Response
October 30, 2018 – Photobox Group
Thanks very much for leaving your review. Great to hear how collaborative you felt the culture was whilst you were with us. Innovative ideas and products is something we continue to strive for, so really pleased that’s something you saw lots of. We have over the last year had ...
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Moonpig Response
September 30, 2019 – Talent Acquisition Business Partner
Thank you for your review! Its great to see you're enjoying your time at Moonpig, except for some hiccups. You may already be aware that we are working hard to tackle the issues you have mentioned, especially taking too much on at once (we're an excitable bunch!) so you should be ...
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