Mosaic Reviews | Glassdoor

Mosaic Reviews

Updated September 20, 2017
104 reviews

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3.1
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Linda M. Timmons
46 Ratings

104 Employee Reviews

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Pros
  • Work schedules are flexible and the company has a good work/life balance (in 4 reviews)

  • Family oriented, flexible schedule, open door policy, mission, the people in service, (in 6 reviews)

Cons
  • An overall understaff of direct support staff, making long hours a norm (in 8 reviews)

  • Unorganized and low pay for tough work (in 7 reviews)

More Pros and Cons

  1. "Retail Field Trainer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mosaic part-time

    Pros

    Ability to create own schedule for assign route. Good training and supervisor. Flexibility

    Cons

    Payroll system is new but needs overhaul. Its takes entirely way to long to update reports, which, in order to get paid, need to be done. Every change to any part of the report took up to 10 to update so for a route of 50 stores took a ridiculous amount of amount of time to get in the system.

    Advice to Management

    Please get the payroll system fix. It needs to be easier to use and mobile friendly with clickable links and archiving for ease of use.


  2. "Mosaic"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mosaic full-time

    Pros

    Management, employees, flexibilty, clients, mission

    Cons

    Not enough pay for the work done, long wait for pto, no raises,

  3. "No opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Support Manager in Omaha, NE
    Current Employee - Direct Support Manager in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Mosaic full-time (More than 5 years)

    Pros

    Rewarding work. Flexible Schedule.

    Cons

    No opportunity for advancement. Benefits are sub-par. Low wages.

    Advice to Management

    Promote internally, hire within the organization.


  4. "Unflexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Samsung Experience Consultant in Arlington, VA
    Former Employee - Samsung Experience Consultant in Arlington, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mosaic part-time (More than 3 years)

    Pros

    Great if this is your only job.

    Cons

    Not so great if you have a full-time job, because it's only part time and they aren't flexible.

    Advice to Management

    You can't expect people to be flexible if you are only providing part time hours. That is too demanding for just 15-20 hours per week.


  5. "Community Relations Officer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mosaic full-time

    Pros

    You get a flexible schedule.

    Cons

    It is very stressful. Negative work environment.


  6. "Disorganized Business that abuses their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Support Associate in Forest City, IA
    Former Employee - Direct Support Associate in Forest City, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mosaic part-time (More than a year)

    Pros

    The hours are flexible if you are hired on as a sub. This allows you to have more control over your schedule, or work during the summer months if you are a student.

    Cons

    If you are part time or full time there is no flexibility with your schedule. They are constantly short staffed, and holes are left on the schedule until the day of. If they are unable to find staff to cover those shifts staff are forced to stay and work until a replacement can be found. This leads to 16 hour days, which is impossible for anyone who has kids or attends school. This also happens too often to be considered a rare occurrence.

    This makes the job a place where staff dread coming in because they do not know if they will be able to leave. Staff cannot plan a life outside of work, which leads to a quick burnout rate for employees.

    They also only offer annual raises that are 2% of your gross income. This will barley cover inflation, therefore staff make less the longer they work here.

    Due to staff shortages they will search for managers from outside of the company rather than promoting staff that have worked there for years.

    Advice to Management

    N/A


  7. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mosaic full-time

    Pros

    Benefits are really good there

    Cons

    Not too many cons with my experience

  8. Helpful (1)

    "Building momentum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mosaic full-time (More than 3 years)

    Pros

    Mosaic is in a time of positive change across the organization. Some outstanding key leaders have been hired within the past few years who are now free to make change under our COO who joined in the past year. It is becoming a completely different work environment from when I started but for the better. Alot of investment in technology has also occurred and is streamlining processes.

    Cons

    For professional roles, there are not many duplicated positions so that can make it difficult when you are out of the office. You are not disturbed, but it feel

    Advice to Management

    Keep on going, we are moving in the direction we need to go, staff can see good things are happening.


  9. Helpful (1)

    "Horrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DSP in Waukon, IA
    Current Employee - DSP in Waukon, IA
    Doesn't Recommend
    Negative Outlook

    I have been working at Mosaic (More than a year)

    Pros

    Good pay if you're going to school. Not for long term.

    Cons

    -Awful Management: Management Postions and others require degrees, yet very few actual have degrees to be doing what they're doing.
    - No follow through with anything.
    - If you want to take PTO, might as well forgot about it if your manager is out of the office or on vacation, which is at least for a week once or twice a month. No PTO allowed to be taken if manager is away.
    -Count on doing part of the managers jobs. Examples: Making important calls to guardians about things a manager should be discussing, filling shifts for the manager, because they don't have the schedule with them every.
    - If you're part time they will expect you to fill shifts, but neglect to give you any full time benefits if you're working over 64 hours.

    Advice to Management

    Instead of hiring your friends for management positions, start searching for educated employees with degrees like you ask for. DSP's would respect those types of managers more than big headed managers you currently have hired that expect DSP's to do the management work.


  10. Helpful (1)

    "Program Coordinator"

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mosaic full-time

    Pros

    The direct support staff are really great and work together to achieve the goals set forth.

    Cons

    Low pay, impossible expectations, Low moral

    Advice to Management

    Start completely over. Find people who truly care.


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