Moxie Software Reviews | Glassdoor

Moxie Software Reviews

Updated June 16, 2017
38 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Rebecca Ward
13 Ratings

38 Employee Reviews

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  1. "Fast Paced Excitement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Moxie Software full-time (More than 3 years)

    Pros

    Moxie is one of those rare places where your ideas can be escalated to the top very quickly. It was incredibly motivating and exciting to see ideas integrated with the products so quickly. Not to mention the teams are always pushing to develop better products for customers which keeps the day to day tasks interesting. If you thrive on change, challenges, and positivity this is a great place to work.

    Cons

    By the same token, if you prefer a job that is more consistent day to day then this might not be the best place. Definitely need to be up for a challenge and constantly engaged.

    Advice to Management

    Keep pushing technology to the limits, and beyond, to service your customers.


  2. Helpful (2)

    "New Golden Age"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Moxie Software full-time

    Pros

    The direction set 2 yrs ago by CEO can now be seen and realized. New products are market leading and the future looks a lot brighter and exciting

    Cons

    Moxie is a startup and pioneering, its not for the Corporate 9 to 5'er, Moxie. Work load is unpredictable can lead to long hours sometimes but the team pulls together and thats the strength of the company

    Advice to Management

    Moxie needs to keep innovating, the CEO has the right path, it should avoid Corporate men hires as these always fail and leave

  3. Helpful (4)

    "Communication, Accountability and Visibility are key"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Moxie Software full-time

    Pros

    Smart people, Free drinks and snacks, free parking.

    Cons

    Adverse to change, slow moving, too many internal meetings, lack of responsiveness by management on customer issues and internal follow through.

    Advice to Management

    Impose internal SLA's for responsiveness on email/voicemails; ask for anonymous employee feedback and commit to acting on overarching themes or pain points; attempt to retain smart and high value employees by providing feedback, responsiveness and allowing flexibility.


  4. Helpful (5)

    "Don't work here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Moxie Software full-time (More than 5 years)

    Pros

    There are some good people that you'll get to work with

    Cons

    Management overall doesn't care about the well being of its employees. They know of systemic problems and ignore them. HR is either not empowered to act on things, or it doesn't want too. Either way most people are unhappy and this is only a job for them. If given the choice many would leave in a heartbeat.

    Management also ignores the information given by employees, you're not empowered to do you job but told how to do your job, and most of the time what you're being told doesn't make sense. Oh and they are fond of ignoring major issues and acting like they don't exists, but telling others that everything is peachy.

    Advice to Management

    You should actually take care of your employees. You can't do anything great if you decide to ignore the problems staring you in the face.


  5. Helpful (1)

    "Enterprise Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Sales Manager in Granville, OH
    Current Employee - Executive Sales Manager in Granville, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Moxie Software full-time (More than a year)

    Pros

    Great leadership, technology and working environment!

    Cons

    Not growing as fast as we would like!

    Advice to Management

    Continue to invest in company!


  6. Helpful (3)

    "Depends on your team and your office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Moxie Software full-time (More than 3 years)

    Pros

    Moxie could potentially be on the brink of something very exciting. The company has headed in a new direction in recent years, and has a chance to be a real innovator. Whether it'll succeed is hard to say.

    Depending on your office and your team, your outlook on Moxie can change drastically. My team has an atmosphere of mutual respect, and generally good work/life balance. I'm sure folks on many other teams feel equally valued.

    Our headquarters in California recently moved, and I hear those digs are pretty sweet.

    Moxie is a small company, so if you don't like to feel like another cog in a massive machine, you might like it here.

    Cons

    I know from office chatter that not all teams have high morale.

    The Bellevue and Austin offices are comfortable, but would certainly not qualify as visually appealing. There's plenty of desk space to go around, and a ping pong table that rarely gets used.

    My biggest complaint about Moxie is its lack of company culture. I'm sure this is different in each office, and there are definitely a few people dedicated to making it happen; but overall, most attempts to "rally the troops" are met with eye rolls.

    Overall, Moxie can feel like a comfortable but mediocre company. If you're interviewing for a job that's the next step in your career, it could be a great move. If you're moving laterally, it might lose its luster pretty quickly.


  7. Helpful (3)

    "Talisma / Ngenera / Moxiesoft / Moxie all the same Company Some good Product Bad Management Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Support Engineer in Bellevue, WA
    Former Employee - Lead Support Engineer in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Moxie Software full-time

    Pros

    Great people, cool technology, excellent atmosphere. nGenera / Talisma /Moxiesoft was a fun place to work with lots of opportunity to do new and better things with the products we have, but not making the progress need to for the exciting additions and incorporating them into the products.

    Cons

    No retention of good employees within the company at all. The company does not care about employees with huge rate of turnover and attraction within the company.

    Advice to Management

    Previous executive and management team were in touch with the support team & company, and also all the staff and worked well a cohesive unit. But then new CEO and management VP team arrived, and everything went downhill from that point forward. You know you have major issue with a company when people working at the company 8 and 10 years plus are bailing and running for different jobs. This should really say something the Board of directors whom are investing in the company.

  8. Helpful (2)

    "Moxie: Great team, great company, great opportunity!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Product Management in San Bruno, CA
    Current Employee - Director of Product Management in San Bruno, CA
    Recommends
    Positive Outlook

    I have been working at Moxie Software full-time (More than 3 years)

    Pros

    New CEO, great sales team, smart people, no petty politics...Moxie is a pretty great place to be these days. I've read the criticisms by former employees, but that's not the reality today. I've been here for the past 3 years and Moxie is a very different company these days with renewed enthusiasm, direction and improved leadership in critical areas.

    Moxie affords people the room to grow, experiment, and evolve professionally and I'd recommend it to friends looking for a challenging opportunity.

    Cons

    If you have a difficult time working with remote team members, it can be challenging as we have three office hubs in CA, WA, and TX. It would be great if we were all in one location, but that's about it.

    Advice to Management

    Keep up all the great work! One recommendation that I have (here comes my San Francisco nature) is that in addition to manager-to-report reviews, is that we do the inverse as well, where team members can provide formal review/feedback to their managers as part of the process. It's a good exercise. As a manager, I solicit and welcome feedback from my reports. I think we should formalize it.


  9. Helpful (2)

    "Software Development Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Bellevue, WA
    Current Employee - Software Developer in Bellevue, WA
    Recommends
    No opinion of CEO

    I have been working at Moxie Software full-time (More than 3 years)

    Pros

    Great work-life balance. Technology that can be used for completing tasks is not limited. Great working environment with friendly co-workers who always willing to point you to the right direction if you are lost. Lead and manager are very understanding regards work-life balance and most of the time won't force team to work weekends unless it is really necessary.

    Cons

    Moxie is a good company to pick up professional experience but not a good company for long term career path. No annual raises nor bonuses. Manager and lead are great at keeping team happy; however, the people upstairs seems to only care about revenue instead of improving employee's loyalty. Below average benefits except for vacation time.

    Advice to Management

    Improving employee's loyalty for better product.


  10. Helpful (3)

    "(Most) Employees not valued!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Moxie Software full-time (More than a year)

    Pros

    Some good people (most of them in the trenches) to work with. Pay average, good bonus plans (but get everything in writing!).

    Cons

    Runs very lean, poor work/life balance. Employees and their efforts are not valued. Questionable business practices. Products need attention and major revision...get rid of the cobbled together products from several acquisitions and truly integrate the products.

    Advice to Management

    Listen to feedback of the people (clients and employees) that actually use and support the products. Don't drive the product priorities solely from sales feedback (why they supposedly can't sell the products).


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