My experience internally was completely different to how the company presents itself externally.
The main issue for me was the culture and quality of management. There often seemed to be very little structure, accountability or clear direction, and too much depended on a small number of competent people carrying projects and solving problems for others (careful - if you're capable, high risk of being used).
Line management was poor in my experience. Communication was inconsistent, support depended heavily on personalities, and recognition for hard work was limited. Pay was low for the level of responsibility and stress involved, bonuses were minimal if any, and promotions often felt difficult unless you were closely aligned with the right people.
There was also a lot of politics, favouritism and unfairness across parts of the business, which over time created what I would personally describe as a toxic working environment. Many employees openly had very little confidence in management, and after spending enough time there, I understood why.
The company speaks positively about H&S and mental health, but personally I did not always feel people were genuinely supported. Let's say, the company speak about it a lot, and it ends here.
There are few good people in the business, but overall I found the environment draining, frustrating and not somewhere I would recommend long term if you value strong leadership, fairness and professional development.
