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NACR Reviews

Updated Mar 16, 2016

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Found 19 of over 20 reviews

2.9
38%
Recommend to a Friend
42%
Approve of CEO
NACR President and CEO John Lyons (no image)
John Lyons
4 Ratings

Top Review Highlights by Sentiment

Pros
  • "Good people to work with.(in 3 reviews)
Cons
    There are no cons to display at this time.
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 1 year

    Great place

    Jan 17, 2016 - Case Analyst in Norcross, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Love the job and people

    Cons

    Still a contractor not hired permanent freeze on hiring

    Be the first to find this review helpful
  2. 4.0
    Current Employee, more than 5 years

    Software Developer

    Mar 16, 2016 - Developer in Eagan, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible with work hours, decent benefits, great people.

    Cons

    Pay is lower end of range for your position. Development group is not large enough for advancement.

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  3. 1.0
    Current Employee

    Management Heavy IT sweatshop

    Dec 28, 2015 - Remote Tech Support in Kom Vo, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Many dedicated hard customer focused employees. Benefits You are able to quit at any time

    Cons

    Senior management have no ethics. Doubled number managers and slashed support staff. Directors out to fatten their wallet at any cost.

    Continue reading
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  4. 2.0
    Current Employee, more than 5 years

    Time of Change

    Oct 29, 2015 - MASR 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They provide employees with decent benefits and flexibility, the company is growing to be large very quickly.

    Cons

    Lots of change happening at this company right now, there is a lot of confusion about structure and leadership. Parts of the company often get forgotten or left out of decisions and notifications.

    2 people found this review helpful
  5. 3.0
    Current Employee, more than 5 years

    Not What It Used To Be

    Sep 7, 2015 - National Account Manager in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Earning potential is high with the right accounts

    Cons

    Not the company that feels like a "family" culture as it once was with former CEO Tom Roles. Leadership doesn't care about who you are if you're not a high earner but most companies are like this probably.

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    4 people found this review helpful
  6. 1.0
    Former Employee, less than 1 year

    Beware - don

    Jun 24, 2015 - IT Software Developer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good talent of people working for them but feel sorry for them.

    Cons

    Beware - when the projects are over in hours they want you to cut the hours on your work. If you don't they find a reason to not pay you the hours you work. Just don't do it. Work somewhere else.

    Continue reading
    2 people found this review helpful
  7. 2.0
    Former Employee, more than 1 year

    IT

    May 11, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you live in Minnesota this is a great company to work for.

    Cons

    If you work for them and live in any other state besides their headquarters they will make you feel left out.

    Continue reading
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  8. 2.0
    Current Employee, more than 1 year

    Not a company focused on its employees.

    Mar 17, 2015 - Engineer in Eagan, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good technical opportunity, there are some good employees there. There is a broad range of technologies to learn.

    Cons

    You really are just a number here. Upper management really only cares about utilization, above all else. So it really ends up quantity, not quality. They are also passive aggressive, and though it seems harsh to make the comparison, there are a lot of similarities to the movie Office Space. Employee morale seems low, it's not a fun environment to work in. It's actually quite stressful. I was going to compare it to prisoner's and prison guards, but it's probably more accurate to compare it to school teachers and students.

    Continue reading
    2 people found this review helpful
  9. 5.0
    Current Employee

    Industry leader in Avaya services

    Apr 11, 2014 - Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A lot of talented people to work with. They have a strong presence among some of the largest companies. Pretty good compensation and training opportunities.

    Cons

    This is an industry that is getting away from having vendors provide on site service work, resulting in a lot of downtime for the field technician

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  10. 5.0
    Former Employee, less than 1 year

    Great company, great leadership!

    Mar 12, 2014 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A high moral compass and leadership that inspires you to be the best. Great place for highly motivated individuals that don't ever want to be held back or limited. Good work life balance and no micro-management. Great internal resources. Lots of superstars!

    Cons

    Very slow to promote and felt like their potential best interests were being prioritized rather than my need for growth (which is why I left).

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