NComputing USA Reviews | Glassdoor

NComputing USA Reviews

Updated February 15, 2017
25 reviews

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Full-time Part-time

3.0
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Raj Dhingra
10 Ratings

25 Employee Reviews

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  1. "Good company, no money"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at NComputing USA full-time

    Pros

    Great products and mission; good people.

    Cons

    Could not raise funds to support staff in Bay Area.

    Advice to Management

    Cut costs and raise more money.


  2. "Product Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great technology potential in growing market

    Cons

    Execs fed each other lies and thought they could get the rest of the world to believe the lies.

    Advice to Management

    Stop shoveling BS and try to build value


  3. "Ncomputing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Team I worked with was amazing. Great product, with margins that provided flexibility to do what is needed in order to generate revenue.

    Cons

    Founders stepped away and hired leadership mismanaged business and resources. Much of what was built fell apart and company is back building from the ground up in many ways.

    Advice to Management

    Listen to your employees and the customers. Invest in the channel. Have leadership at the top that provides direction and accountability to lower levels of management.


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  5. Helpful (1)

    "Shakey company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Redding, CA
    Former Employee - Account Executive in Redding, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NComputing USA (More than 3 years)

    Pros

    Good work environment, but only in Redding office.

    Cons

    It's an unstable company with almost no transparency outside the board room. C-level attention was on new products instead of fixing the product which comprised 90% of core business. CEO switch happened shortly before I left the company so it may be better now.


  6. "It all fell apart because of weak leadership, poor management, and lack of conviction from the board"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NComputing USA full-time (More than 3 years)

    Pros

    I cannot comment on whether the new corporate structure is a worthwhile company to work for. The new CEO is solid, but not sure the company is salvageable other than for a paycheck for a few.

    Cons

    Leadership developed an exit strategy revolving around the need to get a large multiple of revenue as the valuation. Since the company did well in a hardware application (whose software component was the hero) it realized it needed a cloud product to begin generating revenue. This is because hardware companies usually have between 1-2x revenue multipliers on valuation whereas enterprise cloud/software get valued at 6x+ revenue. Since leadership was unable to raise more capital, product development focus was shifted from the products responsible for all the revenue and moved towards the product that would generate all the valuation. Thus, the biggest payout for the board and executive team. The new product was never realized in time or a meaningful enough manner to generate any revenue. The sales team was not able to sell into this new market. So many reasons, but in the end the strategy failed and the company was left selling the same hardware 5 years after its first release. Imagine a company selling you the same cellphone, laptop, desktop, server...anything for 5 years without development?

    The real problem is they gave away the true brains of the operation from day 1. The software component of the hardware application is what truly drove the product. If instead of giving away great software with every box they had licensed the software and sold a maintenance on it (pre-cloud days), then the conversion to cloud would have been easier down the road and wouldn't have looked like such a drastic change. In fact, the cloud product being developed was in essence the software component stripped out of the box and placed into the cloud.

    Anyway, this company could have had a different outcome with greater vision and leadership.

    Advice to Management

    No advice as its essentially a new company pursuing the hardware revenue still being generated in developing countries and the education sector.


  7. Helpful (1)

    "Had a good time, sad to see company hemorrhaging"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NComputing USA full-time (More than a year)

    Pros

    I enjoyed almost all of the people I worked with, and thought that in general the overall mission of the company was a good one.

    Cons

    Not enough attention paid to maintaining the product line, too many new product ventures (instead of maintaining existing products), major management missteps, and unfortunately very poor execution on some otherwise good ideas.


  8. Helpful (1)

    "Life Giving place of work (Redding)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Redding, CA
    Former Employee - Account Executive in Redding, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at NComputing USA full-time (More than a year)

    Pros

    -Fantastic work environment with great people
    -networking
    -skill and resume building
    -extraordinary in house mgmt.
    great office.

    Cons

    Sometimes being in Redding, away from Headquarters, was like being an amputated limb of the company. We worked really hard and I don't think it necessarily paid out the way it shouldve in the end. At points MGMT at HQ felt very shady/dishonest, and never held up to timelines and/or promises.


  9. "My review from 15 months as a full time support tech with this company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer Level I in San Francisco, CA
    Former Employee - Technical Support Engineer Level I in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NComputing USA full-time (More than a year)

    Pros

    Ideology around solution is solid. Providing desktops to those that otherwise may not have them.

    Cons

    Company is mismanaged and very slow to make positive improvements or changes to product. Company is SEVERELY understaffed because of funding issues. Product is not in a position for improvement because of this issue. Company is on the verge of bankruptcy and has to find investment or a buyer ASAP.

    Advice to Management

    This company had the uncanny knack of not filling positions left vacant by departures and it ultimately caused everyone left to assume more responsibility with little direction or guidance. My advice is to stay away from NComputing 100% until they are purchased by a corporation with its' act together.


  10. "Great Growing Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at NComputing USA full-time (More than 3 years)

    Pros

    On the edge of technology, Good Benefits, Good Bonus Program

    Cons

    Low investment in office equipment, Stability of Executive team is lacking, High turn over, Pay/Raise structure is undefined and lacking.

    Advice to Management

    Invest in your people and the equipment that they need to do the job that you have asked them to do. Review employees with a purpose that includes raises and promotions


  11. "Company with good potential and lots of established customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at NComputing USA full-time (Less than a year)

    Pros

    Flexible work policies for employees who want to work remote
    Products make a real difference for customers who need computing resources on a budget
    Small enough company where individual contribution can still make a big difference
    Large customer base with over 60K customers worldwide to build on

    Cons

    Santa Clara office is a bit quiet as it is not at full capacity
    Internal communications are sometimes challenging as employees are distributed across several worldwide locations

    Advice to Management

    Set realistic goals for company and employees and further reward individual contributions to retain your top talent



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