NSTAR Reviews | Glassdoor

NSTAR Reviews

Updated December 30, 2016
22 reviews

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Full-time Part-time

3.4
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NSTAR Chairman, President, CEO, and Trustee Tom May
Tom May
12 Ratings

22 Employee Reviews

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  1. "Project Manager Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager Assistant in Foxborough, MA
    Former Employee - Project Manager Assistant in Foxborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NSTAR (Less than a year)

    Pros

    Great pay and work hours, flexibility of working from home

    Cons

    Work environment was based on favoritism

    Advice to Management

    work on creating a neutral work environment for interns


  2. "Cable Splicer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cable Splicer in Boston, MA
    Former Employee - Cable Splicer in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at NSTAR full-time

    Pros

    allot of over time and opportunity for a great income

    Cons

    Family time is a task when money is to be made


  3. "Intern"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good working environment.
    Good location.
    I like it.

    Cons

    Not really one. I like it a lot.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good wages"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NSTAR full-time

    Pros

    Great people to work with, excellent opportunties for people looking to break into the industry. Benefits are good and stocks are doing great.

    Cons

    Upper level management needs to pay more attention to the recommendations of the field workers. Sometimes feels like talking to a brick wall with concerns.

    Advice to Management

    Listen to workers and have more concern with their safety. Everyone should practice what they preach. Benefits should be equal across union and management.


  6. "Part-timer at NSTAR"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good atmosphere and colleagues together

    Cons

    Time to prep for filings


  7. Helpful (2)

    "Regret ever taking a job with the company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westwood, MA
    Current Employee - Anonymous Employee in Westwood, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    stable, high paying job if in union.
    Vacation & holidays are better than most places.

    Cons

    Lay offs can happen if outside of union or not in union long enough.
    Hostile work environment from both management & coworkers; constant gossiping is reminiscent of high school.
    Benefits vary drastically depending on non-union vs. union & on date of hire. Healthcare is not as good compared to a few years ago.
    Technology is extremely archaic, management refuses to update IT infrastructure.
    The longer you work here, the greater the skills gap will become.

    Advice to Management

    Do not micromange!
    Pay all employees fairly for storm duty or do not use non-union employees, it's not fair to those outside of union to sacrifice their time equally without compensation.
    Treat employees with respect and as adults, do not act like you are better than those you supervise.
    Update technology.
    Hire enough people, instead of overworking the ones you have.


  8. Helpful (2)

    "Poor experience with a company that has a sixties management style."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Person in Boston, MA
    Former Employee - Staff Person in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NSTAR full-time (More than 5 years)

    Pros

    None I can think of

    Cons

    No idea where to start... self-serving senior management. Antiquated technology. No growth opportunities. Work is unappreciated. Management refuses to hold its leadership team to the same standards DEMANDED of workers. ZERO accountability at the top.

    Not a place for new graduates to start a career. Directors and vp's, once appointed stay in jobs until they have to wheel them out. No chance of advancement. You will get strung along in the charade they called the "talent pool". You are given promises of the world until they determine they have no use for you and then your career is done.

    Try to get a job in the real world afterwards... Good luck.

    Advice to Management

    Can't give this management team advice because they firmly believe they have all the answers.


  9. Helpful (2)

    "Disfunctional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative in Westwood, MA
    Current Employee - Administrative in Westwood, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at NSTAR full-time (More than a year)

    Pros

    The company has been around for many years

    Cons

    They still work as two separate organizations

    Advice to Management

    Need to learn to communicate more


  10. "I go to work everyday doing what I love to do"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Being part of the union, and having a collective bargaining agreement definitely works in your favor. Because most things are based on seniority, It leaves little chance for favoritism.

    Cons

    Since everything is based on seniority, if you are in your first 1-3 yrs on the job you can forget about having any days surrounding a holiday off! Time off is monopolized by the top 10 employees with the most seniority and its annoying!

    Advice to Management

    Each call is expected to wrap in 75 seconds after the call. Your best employees take longer than that to ensure that accounts are noted properly, documents that were promised are actually sent and any follow up necessary is complete. Your focus is in the wrong area. Those who do average just 1 minute in after all are not doing their job fully.


  11. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Westwood, MA
    Current Employee - Anonymous in Westwood, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at NSTAR full-time (More than 3 years)

    Pros

    Good people, good work/life balance, still offer pension plans, interesting work

    Cons

    Not a lot of opportunity for advancement, behind the technological times (still use office 2003), very cheap (will not provide even management splitting time in two different locations with a laptop), almost everyone works in a cubicle with little light including managers.

    Advice to Management

    Upgrade technologies more quickly to be more in line with NU Philosophy, offer laptops to employees, provide more opportunities for advancement, provide all managers with an office.



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