Overworked and underpaid, poor management, constant changes creating more work for the IBCLC's.
Pros
Helping families in need of lactation care with telehealth
Cons
Nest has constant turn over, with IBCLC's, management, CEO's etc. Nest does not value their IBCLC's. They are constantly making changes that create a negative experience for both the IBCLC's and the patients. The IBCLC's are told with very minimal warning about big changes in the way they are to care for their patients. 30 minutes is not enough time to provide needed care for new patients, so follow up appointments are strongly encouraged and you will be penalized if you have a low follow up rate. IBCLC's work hard to provide the best care under a huge time crunch with trying to review the history, care for the patient, and chart, before the next back to back appointments. All of this for the little pay. Your job is not safe at Nest. There are constant changes, and demands made, and if you are not a pushover or passive person, you will be forced to leave once you become aware of this behavior. Management does not have your back. It is all a fake facade. The IBCLC's however are amazing, and do a wonderful job. You will not get the respect, and pay that you deserve by working for Nest. The very rare and infrequent feedback that is requested is not addressed.
