Net Transcripts Reviews

Updated Jan 9, 2021

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3.3
57%
Recommend to a Friend
76%
Approve of CEO
Net Transcripts CEO Gary Nudd (no image)
Gary Nudd
4 Ratings
  1. "Great company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Transcriptionist in Rifle, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Net Transcripts for less than a year

    Pros

    I just started with Net Transcripts last month and I'm truly impressed by them. They have an extremely flexible schedule with PLENTY of work! Deadlines are clear and manageable, which is extremely important to me with my home life schedule. No minimums per day, which is a HUGE bonus because there are just days where some of us cannot get to the computer! Audio is usually really good, but like with any company, sometimes not so much, but that's okay! Management is always willing to answer any questions and is ALWAYS friendly. I must say, my experience with them so far has been spectacular.

    Cons

    The only thing that is kind of off-putting is the pay rate. There are times, however, in the audio where there is nothing being said, which you're getting paid for nothing, but then there are other times when the people talk so fast that you've typed thousands of words and aren't really compensated for it except for the audio minute. That's my only thing is I wish it was just a tad bit higher or room for promotion? Overall, it's not a "bad" pay rate, though, not minimum wage or anything! If you're good enough, you can make a lot. Everything else is fantastic. :-D

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  2. "Incredibly low pay"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Transcription Editor in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Net Transcripts for less than a year

    Pros

    Flexible hours with the opportunity to work from home

    Cons

    Very low pay for the amount of work done


  3. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Contractor - Law Enforcement Transcriptionist in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Net Transcripts for more than 3 years

    Pros

    You set your own schedule. The pay is fair.

    Cons

    The pay is fair but I've had my own accounts for years and obviously have taken quite a cut since EHR and India took over.

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  4. "Great company, wonderful flexibility"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Transcriptionist in Boise, ID

    I worked at Net Transcripts for more than 8 years

    Pros

    Great people to work with

    Cons

    seasonality of available jobs but consistently seasonal

  5. Helpful (6)

    "Cold as ice"

    1.0
    Former Contractor - Law Enforcement Transcription 

    I worked at Net Transcripts

    Pros

    Flexibility and lots of available work

    Cons

    The Net Transcripts Personnel are some of the rudest and coldest humans I have ever encountered. They don't care about their transcriptionists AT ALL

  6. Helpful (5)

    "You can work from home and it's flexible"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Can Work From Home 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Net Transcripts for more than a year

    Pros

    Work on your own time.

    Cons

    Pay is very low and the audio is hard to hear. Transcribing for them is tedious work. Expect to spend a lot of time on transcripts and listening to audio files over and over again.

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  7. Helpful (6)

    "Good side job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Transcriptionist 
    Recommends

    I have been working at Net Transcripts for more than a year

    Pros

    You pick your orders and deadlines. Pay is decent depending how quickly you can type. It's paid per audio minute, although each minute can take some people a few minutes each to type. A 60 minute good quality audio takes me about two and a half to three hours which is about $18-15/hour. I see other reviews referring to fingerprint and background checks - but I did not have either. I'm assuming this is for their criminal justice transcriptions, but they do have a regular transcription job which is what I do.

    Cons

    My biggest issue is when orders are cancelled, especially when they are 'STAT' orders. This means you had picked up an order to be completed within an hour upon receiving. So say you had one for a day at around 11:30AM, it usually is late (meaning you wasted time waiting for it to come), or cancelled completely which I feel is unfair because I could have picked up other work during that time. When orders are cancelled, you are not paid for them so you're missing out on that time and money. Another issue is low quality orders where there is a lot of static or the speakers are far away from the microphone which means the conversation is almost entirely unintelligible. These orders take much longer and are extremely frustrating. You don't know if your orders will be good or poor quality until after you pick them up. Don't expect to get $15/hour for 40 hours a week. It's difficult to pick up enough orders spread throughout the week. I tend to get burnt out (since I procrastinate) so I work hard for a few weeks and take a few weeks off. Most I've ever made in a week was about $450 which was mostly within a few days meaning LONG hours. They do have some busy times throughout the year, where you can pick up as many hours as you want but most weeks, it's just a few hours here and there. Small con - I feel some of the employees are a little rude when reaching out. They will email (and shamelessly call) if there are orders that need to be completed last minute. I had one call during my spring break and asked if I would finish an order within the hour. I asked for an additional 15 minutes so I could get set up and the response was snotty. I was granted the extra time, but felt I should have been appreciated a bit more for dropping everything to work an order I hadn't even picked up.

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  8. Helpful (11)

    "Lots of work with no pay"

    2.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Contractor - Transcriptionist in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Net Transcripts for less than a year

    Pros

    Good support via email or phone

    Cons

    Training includes: - Really tedious (have to type every "um", "yeah", grunt, etc.), long transcriptions; - have to follow a template EXACTLY - have to purchase all supplies before actual contract is offered (foot pedal, head phones, transcription software, and MS Word)! - background check with fingerprints All of this would be OK if some type of pay is provided for training!

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  9. Helpful (10)

    "Don't expect much"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Transcriber 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Net Transcripts for more than a year

    Pros

    You're in charge of your own schedule. You can pick as many or as little assignments as you want, as long as they're available to claim and you meet the deadlines. Work from anywhere but you should probably work from home so you can use a foot pedal. Decent option for stay at home moms, disabled people, students, etc

    Cons

    Pay is low. You're paid per minute of audio you transcribe. If you've never transcribed before, you have to know that it usually takes 4-5 minutes to transcribe 1 minute of audio. So a 30 minute order will take at least 2 hours. Based on the pay rate and speed most people will only make about $10 an hour. You can max out at about $15 an hour and that's only if you get the highest pay rate orders and you're fast. You can't make $15 an hour 8 hours a day because those high pay rate orders are rare. Pay rate is based on deadline. Next day and 2 day orders get the low pay rate, same day orders get the high pay rate. The most money is in the 15 minute stat orders which you usually have an hour to complete, but they can be hard to get. If audio quality is bad, you don't get paid any more even though it takes longer. There's rarely documentation telling you the names of the speakers so you have to play detective and figure it out from the audio or do online research. That can add a ton of time to the assignment. Sometimes staff will boost low pay rate orders to high pay rate, but they never boost high pay rate orders higher. The assessment period is long and you aren't paid for it, and they're really nitpicky about it, even about stuff that's a judgement call. Their specifications are inconsistent and it's hard to tell what they want. That said I haven't had a live order turned down yet. You're responsible for your own foot pedal and transcription software, they don't even provide discounts. If you're late by more than a few minutes they charge you a fee. Staff also spams you whenever they add urgent orders. A few weeks ago staff sent 3 emails in an hour early in the morning begging people to take an urgent order. If they needed the order done so quickly, they should have done it themselves or boosted the pay rate so someone would take it. They also send emails to the entire list if there's a single urgent order. By the time you get the email, sometimes the order is gone.

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  10. Helpful (1)

    "A great company to contract with."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Contractor - Transcriber in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Net Transcripts for more than 5 years

    Pros

    Work from home. No set hours. Work as much or as little as you want. Staff is friendly and helpful.

    Cons

    No advancement (IC transcribers only). Work is not always available. Contract work with no benefits.

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