Netcracker Technology Reviews | Glassdoor

Netcracker Technology Reviews

Updated August 14, 2018
708 reviews

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3.4
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Netcracker Technology President and CEO Andrew Feinberg
Andrew Feinberg
412 Ratings

708 Employee Reviews

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Pros
  • "Best thing is work life balance here" (in 46 reviews)

  • "Opportunities for business trips" (in 52 reviews)

Cons
  • "Work life balance at times could be less stressful" (in 32 reviews)

  • "uncertain future for career growth as they don't have a sound plan to convert India as development center" (in 14 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netcracker Technology full-time (More than 5 years)

    Pros

    The people! I also like the fact that the company is growing so quickly that there are a lot of opportunities for advancement.

    Cons

    I can't think of any. I'm glad to finally work at a company were hard work is actually appreciated and rewarded accordingly.


  2. Helpful (1)

    "Sr. Client Support Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Netcracker Technology full-time (More than 10 years)

    Pros

    great friends from Convergys. Original Convergys employee

    Cons

    No room for growth, all jobs being outsources

  3. "Good company for traveling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Test Engineer in Waltham, MA
    Current Employee - Software Test Engineer in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netcracker Technology (More than 8 years)

    Pros

    interesting tasks, carrier growth, travel opportunities

    Cons

    salary
    some of the corporate rules


  4. Helpful (5)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Boston, MA
    Former Employee - Senior Software Engineer in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Netcracker Technology full-time (More than a year)

    Pros

    Decent tech stack to work on. Co workers were chill and the work was not very demanding. Had a great work life balance as there was no stress involved.

    Cons

    Mediocre benefits and pay. The management is horrible and the hiring department is the worst. I have given inputs several times but none were implemented.

    Advice to Management

    Take advice of your employees seriously and fire the HR department as they bring down the company image


  5. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Netcracker Technology full-time

    Pros

    Interesting projects, business trips around the world, working with smart people in different countries, bonuses

    Cons

    Too much of work, overtimes. Too many students, but not enough of seniors

    Advice to Management

    Hire more seniors

    Netcracker Technology Response

    Apr 4, 2018 – Vice President of HR (Kelly Thoms)

    I am glad to hear that you had the rewarding opportunity to work with people from all over the world. We wish you the best in your next endeavor.


  6. Helpful (2)

    "Fast paced and growing company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - G&A Manager in Waltham, MA
    Current Employee - G&A Manager in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netcracker Technology full-time (More than 5 years)

    Pros

    Brilliant people, agile environment, able to deliver outstanding results in a flat industry, excellent opportunities to learn, travel and grow.

    Cons

    Pace can be tough for some people, due to the geographically disbursed nature of the company, employees need to be self-starters and driven without having someone "standing over them"

    Advice to Management

    Continue to communicate and provide opportunities and recognition for employees

    Netcracker Technology Response

    Apr 4, 2018 – Vice President of HR (Kelly Thoms)

    Thank you for your review and your commitment to Netcracker. It sounds like you’ve had some great opportunities over the past five years. We certainly are a fast-paced organization where... More


  7. "Sr. Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Netcracker Technology full-time

    Pros

    Excellent culture of collaboration, customer centric atmosphere making sure that the customer is always first priority.

    Cons

    There are some culture issues when working with Russian team some times they are not open to discuss issues with you.

    Advice to Management

    Make sure that there is open communication between the teams and develop a culture of honesty among all delivery teams. There should not be any secrets among the different teams.

    Netcracker Technology Response

    Jan 24, 2018 – Vice President of HR (Kelly Thoms)

    We are very happy to hear that you were able to thrive in our collaborative, customer centric environment. Open communication is important for both employee engagement and for producing results. We... More

  8. Helpful (8)

    "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Netcracker Technology full-time

    Pros

    There are an abundance of talented employees at NetCracker. The pay and benefits are really good as well.

    Cons

    Lack of transparency in job expectations and reviews. This was quite possibly the worst place I have worked. I was not treated with respect and was expected be more of a personal assistant than an expert in my job. There were no documented policies and procedures and things were expected and never communicated. I met some great people at this company but overall it was a mistake ever taking the job.

    Netcracker Technology Response

    Jan 29, 2018 – Vice President of HR (Kelly Thoms)

    Netcracker works very hard to provide a productive and respectful environment in which our employees can thrive. It is disappointing to hear that your work experience was not positive, but... More


  9. Helpful (3)

    "Fantastic place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - G&A in Waltham, MA
    Current Employee - G&A in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netcracker Technology full-time (More than 3 years)

    Pros

    The people are one of the biggest 'pros' at Netcracker. Hardworking and insanely intelligent employees are found in every office and remote location. I find it inspiring and motivating to be at work every day, with new challenges to stretch my mind and kind supportive people are at every turn. CEO or G&A it is all a mutual respect for a team that is working towards a common success goal.

    Cons

    Honestly, I can't think of anything negative to say. I really enjoy being here.


  10. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - G&A in Waltham, MA
    Current Employee - G&A in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netcracker Technology full-time (More than 3 years)

    Pros

    Great pay, benefits, fun, flexible environment; management listens and cares; interesting work

    Cons

    Can't really think of any - been very happy here.


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