Netcracker Technology Reviews | Glassdoor

Netcracker Technology Reviews

Updated September 20, 2017
582 reviews

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3.5
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Netcracker Technology President and CEO Andrew Feinberg
Andrew Feinberg
346 Ratings

582 Employee Reviews

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Pros
Cons
  • Poor work life balance, you struggle to maintain it & it takes a toll on you (in 27 reviews)

  • uncertain future for career growth as they don't have a sound plan to convert India as development center (in 13 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (15)

    "You get as much responsibility as you can handle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Waltham, MA
    Current Employee - Senior Project Manager in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netcracker Technology full-time (More than 3 years)

    Pros

    Great results driven culture. Everyone is very accountable and looking to make a difference. The company leads in their software space and is working on next gen technologies to stay the leader.

    Cons

    very global workforce so not a lot of cohesive company functions

    Advice to Management

    you guys are impressive. keep doing what you do


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Netcracker Technology full-time

    Pros

    Friendly people with good experience

    Cons

    No Carreer grow. Only for the project

  3. "Revolving door company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Netcracker Technology full-time

    Pros

    There are a few good people there.

    Cons

    I've worked for a number of companies before but this one is something else. If you get hired on to this company expect to be gone within a year. Even the CEO made a similar statement during an all hands meeting- " I expect 1/2 of you to be gone within a year". Especially right before it's time for bonus payout you better have your CV updated.

    Advice to Management

    Get new management that treat employees as a valuable resource instead of a disposable one.


  4. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Netcracker Technology (More than a year)

    Pros

    They were acquired by NEC.

    Cons

    Poor management. They Position themselves as a product company, but they are really a custom software dev. shop. Product management represents that future features and capabilities not yet available are in the current "product"; then they try to develop them on the fly.

    Advice to Management

    Provide better training to all new hires. Represent your products and services with integrity and honesty.


  5. Helpful (1)

    "Wonderful Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netcracker Technology full-time (Less than a year)

    Pros

    Wonderful, smart, innovative and creative coworkers. Forward thinking work atmosphere with interesting and engaging work. Good benefits and office perks for employees like a parking garage with indoor walkway to the office building, a gym, snacks, and lots of coffee. I am very happy working here.

    Cons

    I don't have anything negative to sy, I would recommend it to evereone looking to work here


  6. Helpful (1)

    "Good balance of life and work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vertical Sales Specialist in Waltham, MA
    Current Employee - Vertical Sales Specialist in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netcracker Technology full-time (More than a year)

    Pros

    Great people and culture who are driven to win. Free parking, a great office space, convenient to public transportation, good work-life balance and very smart coworkers

    Cons

    Training is light and change is pretty much a constant thing

    Advice to Management

    Communicate more to lower levels


  7. Helpful (1)

    "Great Place to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Netcracker Technology full-time

    Pros

    Work with some of the smartest people in the industry.
    On the job experience and learning from co-workers is tremendous

    Cons

    Nothing of significance to report at this time

  8. Helpful (3)

    "It's a top-down shop."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Netcracker Technology full-time

    Pros

    The company pays well and, when you first join, there's a feeling that the company is growing fast, so you tend to overlook the general lack of organization and, instead, are told to focus on modeling your behavior after all the motivated employees you meet. The company has a large pool of recurring revenue customers, so there's financial stability.

    Cons

    Read other reviews and you'll see a very us vs. them dynamic between the Russian workforce and the rest of the company. Communication between departments is poor and, generally, adversarial.

    The CEO and senior managers stay hidden (they're not even listed on the website and you rarely see interviews in the press). No one knows who is on the board of directors. The top managers make all the decisions based on loyalty to the CEO and little else.

    Most of the internal communication is done by a single 40-50 page newsletter that circulated as an emailed PDF, once per quarter.

    In 2015, the company allegedly used Russian employees without security clearances on a Defense Dept. contract. (Source: Google "Netcracker" and "defense department" and you'll see the scandal.)

    There's been no change in leadership at the top of the company in several years.

    Advice to Management

    Bring in an outside CEO and independent directors. The current CEO is the son of the company's founder and he's never run an independent company before. Likewise, most of the management team have been in place for decades and they've simply lost touch with how modern enterprises are run and what passes for a good corporate culture.


  9. "Delivery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Netcracker Technology full-time

    Pros

    Dynamic teams and aggressive timelines to meet client needs

    Cons

    Sometimes reactionary to project challenges and roadblocks

    Netcracker Technology Response

    Apr 25, 2017 – Netcracker HR Department

    Thank you for your review!. We do our best to be as proactive as possible and will continue to stay focused forward!


  10. Helpful (1)

    "Dynamic and successful company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netcracker Technology full-time (More than 5 years)

    Pros

    Innovative, passionate, flexible, goal-oriented company

    Cons

    You have to keep up with fast pace of company, which is pretty hard

    Netcracker Technology Response

    Mar 31, 2017 – Netcracker HR Department

    Thank you for your review. We certainly are passionate about our work which leads to us being fast paced and focused forward.


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