The rest of the experience is where it goes downhill. The micromanagement is honestly ridiculous. Someone is always checking on what you’re doing like they do not trust you to do your job. It becomes routine to be asked what you are working on every 15 to 20 minutes, and it does not feel like accountability. It feels like someone watching you, waiting for something to go wrong. On top of that, I have been reminded to do tasks that are literally part of the job description. Emails. Payments. Documentation. Routine claim tasks. It feels condescending and unnecessary when I already know what I am supposed to be doing.
The inconsistency across management is another major issue. Policies feel optional depending on who your manager is. SharePoint will say one thing, but a manager will decide their personal “best practice” is the rule, even when it contradicts the actual guidelines. There is no standard. What is “correct” changes based on who you ask. It does not feel like leadership is united or clear on expectations. It feels like personal preference is running the show, and that creates confusion and frustration for no reason. It also creates work that feels like busy work, not actual productivity. It looks good on paper but does not improve anything.
I am not recommending this place, and I say that genuinely. If you are someone who values your peace, if you are independent, or if you prefer to be trusted to do the job you were hired for, this is probably not where you will find that. They told me in the interview, “We don’t micromanage, we just hold people accountable.” Looking back, that was the moment I should have listened to my instincts because that was not my reality here.
