NutraClick reviews

3.5

60% would recommend to a friend

(135 total reviews)
avatar

Daniel Wallace

75% approve of CEO

54% positive business outlook

NutraClick has an employee rating of 3.5 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NutraClick employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

135 reviews
2.0
Nov 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Relaxed environment, good location, great compensation and benefits for sales floor. Nice location downtown. Modern looking office and good people on the bottom half of he company.

Cons

No loyalty and no remorse. As you see, the company let go of a lot of its best and most loyal employees. Team leaders, training managers, and sales support specialists were given no choice and no notice but to pack up and leave while employees who were employed barely three months were allowed to stay. I don't understand why tenured employees were not given more of a voice in the matter, just tossed like yesterday's garbage.

avatar
NutraClick Response
9y
Hey there. Thanks for the feedback. To the contrary, I and the rest of the executive team feel a lot of remorse. Addressing the team fully and announcing our restructuring was probably the hardest thing I've ever done. It was necessary, so we did it, and we did it the best way we could. I understand you feel we could have provided better context (though we tried, hard) and I understand how it makes you feel about the company. Our goal is always to build trust in our team and reward loyal employees and the layoff process erodes that trust, so I get it. Unfortunately the process wasn't based on tenure which is why there were tenured employees let go. I hope with time you'll understand what we said that day: that we hoped you would all stay friends of the business, that I hoped you would take us up on our offer to help you transition as best we could and that we will do everything in our power not to be back there again. Best of luck and stay in touch. Do reach out directly if we can help in any way.
1.0
Aug 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Unlimited vacation, relaxed dress code, stocked kitchen.

Cons

I've worked at this company for over a year, and if I could give this place 0 stars I would. You do not get paid enough to do what they ask. This company is the most unprofessional in Boston, if you like to work in an environment surrounded by snakes, management especially, this is the place for you. The management favors you depending on the amount of money you make as a company, they promise you growth in the company, do not fall for that, 9/10 times your 'promotion' is a demotion. They have you chained to a desk from the hours of 9-6 or 10-7, but remember you're so lucky to get that 45 minutes of lunch, and only 24 minutes of break. However, if you are even one minute late, except a message telling you that you have to make up the time. Also, if you remember back in middle school when you had to ask to use the bathroom, this is exactly that. The atmosphere is great to be honest, you work with people who are young, fun and excited to have their first real world job. But keep in mind, give it three months and your new friends will have moved on to real jobs, once they cant deal with this job anymore, and you will too. You may get sucked into staying because you've made good friends, but please do something better for yourself, you deserve to earn more than 35K. That's roughly poverty level in Boston. This company also ropes in their customers through slimy unethical motives, here's a free sample, but wait, we're going to charge you $85 if you don't call in 18 days. Therefore whether you are an inside sales rep (customer service - don't be fooled by the sales title because it's not) or an outbound sales rep you are dealing with a client base who already have a bad taste in their mouth because of how they have been treated and misled. Customers are furious, and you will be too when you sit there all day and are threatened with lawsuits by customers because you work for one of the most unethical place in Massachusetts. Outbound Rep you have the hours of 10-7, sounds ideal. It's not. You've been "promoted" from inside sales, so people aren't screaming at you anymore. You now work solely on the base salary which is roughly about $900 biweekly and if you aren't making the floor minimum each day, which is extremely hard when your customer base hates you, you don't get to take advantage of the only pro of this company, unlimited vacation. As well as being put on a 30 day plan, which is only an easier way to fire you, not to improve you as a rep. They expect so much from you, and leave you so stressed that even at home you are thinking about work, and how you will be reprimanded when you return. Again, they expect so much from you, but they don't give you the means necessary to generate revenue, so it's a lose lose situation. This company is rapidly losing employees because of the lack of ethics and morals within the business. It could do so well, however they need to revamp everything from the inside out. They hire management based on their lack of ethics, morals, empathy, etc so if you value any of those in a workplace this isn't the right fit for you. As a sales rep, you are treated like a child. Also, because of the atmosphere here, it resembles a high school much more. The gossip spreads like wildfire, and the management is the main offender. Your team leads sit at their desk and shop, buy flights, go on social media while you make the money to pay their rent. Keep that in mind when you think you are making the right choice and accepting the offer at NutraClick. You will never be compensated for the amount of effort you put into your day, because you are working for one of the slimiest companies out there. The management only cares about the money you make them, not how to develop you into a successful sales person. Finally, if you do accept the position and realize you had made a horrible choice and give them your notice, be prepared to be treated like trash. They will not give you the time of day, it's almost as if they shun you. They take an employees notice so personally that it's impossible to quit on a good note, and they will make your last two week so miserable. Don't make the same mistake so many of us do and accept the offer. I hope this post is helpful because the honesty is out on the table, when you are scrambling for a job, and they offer you this one because they will since their retention rate is the lowest out of so many companies and they are desperate for employment, DO NOT TAKE IT. Please look elsewhere, you will thank me later.

avatar
NutraClick Response
9y
I’m really sorry to hear about your negative experiences. I want to briefly address a few of your concerns as we take this feedback very seriously. Most importantly, we always try to be mindful of our employees’ needs and do the best we can to accommodate schedules, especially for those traveling a distance. As in most sales jobs, this type of role is highly incentivized based on performance, with a large percentage of earning above the base salary (for some, well above!). Our customers are also a top priority, which is why it’s necessary to stick to the designated shift times to answer their calls. Our sales representatives play a pivotal role in helping us connect to the hundreds of thousands of consumers who have benefited from our products. I'm sorry this wasn't a rewarding role for you. However, I am glad to hear you enjoyed the atmosphere at NutraClick and hopefully are walking away with some great friends.
1.0
Oct 22, 2016

Class-less Organization

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Went from a start up to run down.

Cons

No direction. Made up initiatives. Keeping people in the dark. Hiring friends who know nothing in the related field.

avatar
NutraClick Response
9y
Thanks for your thoughts, though you have your facts wrong. NutraClick is a growing business with a bright future, brighter now than ever, though we certainly face our share of challenges. We have never and will never hire or promote based on qualities other than merit. Obviously you're upset that your position was eliminated and I understand. However, you know we communicated the circumstances as best as we could and you know we care about each member of our team, including those who have departed. Thank you for your feedback and best of luck in your future career.
Viewing 1 - 3 of 135 Reviews

Glassdoor has 145 NutraClick reviews submitted anonymously by NutraClick employees. Read employee reviews and ratings on Glassdoor to decide if NutraClick is right for you.