OpsLevel reviews

4.2

75% would recommend to a friend

(13 total reviews)

John Laban

100% approve of CEO

85% positive business outlook

Reviews by job title

13 reviews
2.0
Jan 25, 2024

Was Amazing. Not Anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Interesting product, interesting market - Smart, capable, supportive team members - Everyone is doing great work (mostly) - OpsLevel is in a new SaaS category that didn't exist until recently. Companies really benefit from using OpsLevel and I enjoy being part of that. - There are some learning opportunities - Working after-hours or slacking while on vacation is strongly discouraged. You'll get a friendly, "OK, now get outta here!"

Cons

- Everyone is very overworked - The culture fell from great to terrible throughout 2023 - culture got worse early last year and *just kept going downhill* - Pay is below (well-below?) market average - There's no freedom. Even if someone has a great idea, there's no time to do it. - Absolutely no sense of community. Zero! I never see my teammates unless one of us personally organizes and pays for it. - As a result everyone works alone. There's no "let's figure this out together" - The founders are great - they know this industry - but their board/advisors may not be giving them good advice about how to run a business. - Fundamentally there's a lack of trust. Decisions aren't delegated down, they're centralized at the top. This doesn't scale and it's not enjoyable.

avatar
OpsLevel Response
2y
Hi there, we're sorry to hear about your negative experience. Please don't hesitate to contact our HR folks and share your thoughts directly so we can try to address the issues that you're having. Any feedback you can give us helps us make OpsLevel an even better workplace. Thank you for sharing your thoughts.
4.0
Dec 15, 2025

Learn a lot and great product

Recommend
CEO approval
Business Outlook

Pros

learn many things about the developer space, great benefits and pay

Cons

needs better ramp period for reps

4.0
Aug 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of room for self-determination Exciting work Learning a lot

Cons

High workload Lots of unknown unknowns Tough industry

avatar
OpsLevel Response
1y
Thanks for your candid feedback! We'll route your advice to HR for consideration.
Viewing 1 - 3 of 13 Reviews

Glassdoor has 13 OpsLevel reviews submitted anonymously by OpsLevel employees. Read employee reviews and ratings on Glassdoor to decide if OpsLevel is right for you.