Does OpticalTel pay their employees well?

According to anonymously submitted Glassdoor reviews, OpticalTel employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at OpticalTel. This rating has been stable over the past 12 months.

How satisfied are employees working at OpticalTel?

42% of OpticalTel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpticalTel 2.7 out of 5 for work life balance, 2.5 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OpticalTel?

Customer Service Representative (3) , Customer Support (2)

What are the pros of working at OpticalTel according to real employee reviews?

"Great environment." ((in 2 reviews))

What are the cons of working at OpticalTel according to real employee reviews?

"level management will lie to you as much as possible in order to get their way." ((in 3 reviews)); "Everything from the low pay to the scams" ((in 3 reviews))

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OpticalTel

OpticalTel reviews

2.9

42% would recommend to a friend

(36 total reviews)

Mario Bustamante

76% approve of CEO

44% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.7

Work/Life balance

2.5

Culture & values

2.4

Career opportunities

2.2

Compensation and benefits

2.1

Senior management

OpticalTel has an employee rating of 2.9 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OpticalTel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

36 reviews

4.0

Dec 17, 2025

Growth

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great place to grow Management is trust worthy

Cons

Better cross department communication in outages

5.0

Feb 11, 2025

Great company

Talant acquisition manager

Recommend

CEO approval

Business Outlook

Pros

Growth opportunities and experiences and culture

Cons

Wear multiple hats and work hard

3.0

Nov 25, 2024

Call Center Environment. Decent to start and get your foot in the door

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Opportunities to learn and get your foot in the door. - Friendly co-workers. - Everyone helps one another. - Benefits were okay for the most part (Health Insurance, Retirement, ect) - Oportunities to work from home.

Cons

- The infrastructure of the service was terrible/outdated, which led to constant outages. This meant VERY upset customers all the time. - VERY stressful. Call Center Environment. If you dont know how to handle stress, stay away. - The company is high in promoting from within, but often times it may come with little to no salary raise.

Viewing 1 - 3 of 36 Reviews

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