POPSUGAR Reviews | Glassdoor

POPSUGAR Reviews

Updated October 16, 2017
115 reviews

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3.6
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POPSUGAR CEO Brian Sugar
Brian Sugar
52 Ratings

115 Employee Reviews

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Pros
  • they understand work life balance (in 12 reviews)

  • many opportunities to get to know co-workers with game night, happy hours and different activities (in 8 reviews)

Cons
  • Work-life balance could be stressful, esp (in 6 reviews)

  • Poor management team - Management is very checked out and often takes advantage of flex hours and work from home privileges (in 7 reviews)

More Pros and Cons

  1. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at POPSUGAR full-time (Less than a year)

    Pros

    I really like the environment and flexible schedules.

    Cons

    There are a lot of females

    POPSUGAR Response

    Oct 16, 2017 – Krista Moatz, Co-Founder and EVP, Culture and Corporate Citizenship

    Thanks for the great review!


  2. "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at POPSUGAR full-time

    Pros

    - inspiring CEO
    - smart people (mostly)
    - great location, close to Bart
    - they understand work life balance
    - Benefits are pretty standard
    - many opportunities to get to know co-workers with game night, happy hours and different activities
    - offer great opportunities for community service and giving back

    Cons

    - some teams can be rude and difficult to work with
    - strategies are constantly changing
    - some employees pass of a lot of work instead of just doing it themselves
    - not a lot of accountability and a lot of finger pointing when something goes wrong
    - too many cooks in the kitchen on pretty much everything

    POPSUGAR Response

    Oct 16, 2017 – Krista Moatz, Co-Founder and EVP, Culture and Corporate Citizenship

    Thank you so much for the positive and constructive feedback. We are constantly working to make all of our processes as efficient as possible and strive for clear communications on strategies and... More

  3. "Small Atmosphere But Totally Chaotic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at POPSUGAR full-time (More than a year)

    Pros

    -Wine, beer, and kombucha on tap
    -So many snacks and perks
    -Great coworkers and creators
    -Solid benefits
    -Great work/life balance and can work from home

    Cons

    -Constant flip-flop changes in goals: As soon as they solidify one strategy, it completely changes to something different
    -Clear divide between management and employees
    -Limited creative freedom

    Advice to Management

    Management tends to make empty promises to their employees, promising them raises, title changes and more responsibilities, but once the time rolls around, they show up empty-handed. It's clear that the video team is being pulled in several directions every quarter with what to focus on. Be honest with your employees and give them a chance before shutting ideas down.


  4. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at POPSUGAR full-time

    Pros

    great culture, flexible schedule, perks

    Cons

    career mapping and mentorship could be stronger


  5. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at POPSUGAR full-time

    Pros

    Fast-paced; rewarding; unlimited growth potential.

    Cons

    Work-life balance could be stressful, esp. as a member of edit team.


  6. "Working at POPSUGAR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at POPSUGAR full-time

    Pros

    Young environment. Managers are understanding and compassionate

    Cons

    Turnover is rapid. Hard to get promoted

    Advice to Management

    Value your current employees over new hires


  7. "Video Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at POPSUGAR full-time (More than a year)

    Pros

    Amazing co-workers, very talented. Great kitchen and lounge areas. Fun perks, like free products and company happy hours.

    Cons

    Poor managers. My boss lost a handful of employees due either in large part or directly from his/her management. My boss did not have the appropriate management experience and it showed in his/her confidence and inappropriate dialogue with his/her direct reports and others within the company. I was told multiple times, "I don't know how you deal with your boss everyday". I knew of three other employees in the company that cried due to the hurtful or inappropriate things my boss said to them.

    Advice to Management

    Think about others instead of yourself. Do not direct your direct reports to do miscellaneous tasks or tasks that have no effect upon their completion. Be respectful to all those around you.

  8. "Account Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at POPSUGAR full-time

    Pros

    Great company to work for surrounded by hard working creative individuals

    Cons

    Can be stressful as overwhelming loads of work can come in, but that's for any job!


  9. Helpful (4)

    "Meh ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at POPSUGAR full-time (Less than a year)

    Pros

    - you can find some bright folks and good people around you to work and hang out with;

    - normal medical coverage, matching 401K, good reimbursement for gym;

    - location (block away from Bart);

    - Free kombucha;

    - CEO understands engineering;

    - Engineering: decent stack setup. Setup process (not the codebase itself) is well documented and CI process really works. QA team does it job;

    - Engineering: SOME of the managers and engineering directors are really great and fun to work with. You may enjoy working with them.

    Cons

    Company:

    - no sick days, so you are forced to take your PTO;

    - no official WFH policy (its 2017 already - c'mon). Give people at least one day a week (officially - to skip abuse) to deal with their errands and to work on their own schedule without asking for permission to stay at home or to go for an appointment;

    - general level snack bars. If you wanna get fat - welcome. No weekly catered food or something. Impossible to get quality food if you do not have time to run somewhere for a lunch;

    - standard benefits -> expensive commute. Pre-tax reimbursement for commute doesn't really help. Unlimited pass or full coverage for Bart would help (take example from other companies);

    - reimbursements are through 3rd party providers that adds a lot of a hassle;

    - no annual bonus system for good performance;

    - "economy mode" on different things, including : food, equipment, software, office space etc. If you compare office space on 15 (engineering) and 16 (everyone else) you will understand what I'm talking about. Glossy monitors that are very hard to work with...

    Engineering:

    - very hostile environment at engineering. Some of the people from management are there for too long and they do not grow technically and more importantly do not have essential skills and knowledge to lead or manage people. VP should stand as an example and lead the department, but unfortunately there just a regular software developer behind this title;

    - very subjective and aggressive code review process driven by custom made code styles that doesn't follow current industry trends and rules that do not apply to everyone;

    - job security is very important for some people, so knowledge share is weak. Be ready to dig into everything on your own without any documentation available;

    - weird meetings policy. No way to make an impact or to understand what is going on with the project/product. Some groups of people make decisions without involving other team members and colleagues;

    - some groups of people constantly speak foreign language during work hours and management doesn't do anything about it;

    - nepotism;

    - some engineers do not deserve their titles, because they don't even know what the OOP is (one of the examples). But because of nepotism they are still getting promoted;

    - CEO does software development work (occasionally) with luck of the knowledge how things should be technically done nowadays. You can imagine how hard it is to "say something" when that code "smells";

    - no development process , just regular Waterfall. However, there's a development workflow exist (code review/merge/deploy strategy), but it seems that rules doesn't apply to some people;

    - very old codebase with CMS that has custom injections into the core codes and therefore the CMS that cannot be upgraded. Welcome to the "2008 world" despite the fact that this "beast" is running on modern version of most popular programming language. Very old codebase -> its impossible to learn something new or to grow. So, if you're mature software engineer - stay away. If you are a software development intern - stay away * 2.

    Advice to Management

    - Change the management in engineering. Some people are born to be developers not managers. No need to hire from outside world, just promote the correct people based on their performance, skills, ability to lead and most important ability to work with other people (you have great people and professionals among current employees who meet the criteria);

    - Bring back catered food at least once a week;

    - Improve benefits and introduce WFH policy.


  10. Helpful (4)

    "Bait and switch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at POPSUGAR full-time (Less than a year)

    Pros

    The environment is good, lots of talented people working on creative teams. Good collaboration within teams until you get to management positions.

    Cons

    The upper management at this company is all over the place. They are out of touch with what makes for a well oiled machine and lead with no transparency and also frequently negative attitudes. There is so much potential, but a lot of people are on a power trip which leads to bad morale and backstabbing.

    Advice to Management

    Listen to the people who are making the content.


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