Pacific Science Center Reviews | Glassdoor

Pacific Science Center Reviews

Updated September 18, 2017
46 reviews

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3.7
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Will Daugherty
14 Ratings

46 Employee Reviews

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  1. "Good working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Pacific Science Center full-time

    Pros

    Membership perks as long as you work there

    Cons

    Very hectic and stressful at time. Class sizes were very large (25 kids to 2 teachers).


  2. "Fun job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Science Center part-time

    Pros

    Moving around
    Talking to guests
    Fair amount of breaks and lunch time

    Cons

    Tedious
    Not a lot of cons

  3. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Pacific Science Center full-time (Less than a year)

    Pros

    The people that work there are wonderful, and care deeply about the organization - Pacific Science Center is lucky to have them.

    Cons

    Management is awful - they expect too much from their employees and aren't willing to pay them what they deserve.

    Advice to Management

    Pay your staff more and give them reasonable work loads. Listen to your staff when they tell you someone or something isn't working within the organization.


  4. "great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ISE
    Current Employee - ISE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Science Center part-time (More than a year)

    Pros

    there are some amazing passionate people who work here.

    Cons

    could have more benefits provided


  5. "Part-time / full-time (??) Membership / Guest Services ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Membership, Guest Services in Seattle, WA
    Former Employee - Membership, Guest Services in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pacific Science Center part-time (More than a year)

    Pros

    My coworkers were great. The people who work here are overall amazing . Best team I've ever been able to work with.

    Cons

    I had a lot of problems with management and HR :C Things started out amazing and I loved it for a while. Management is just a mess, though, and HR is a joke... Small issues would become HUGE PROBLEMS if you brought them up, things escalated to ridiculous extremes. Training was lacking or ...just nonexistent? I was hired part-time, but basically scheduled full-time ...until they realized they needed to cut my yearly total hours - so expect your schedule to go from 20 - 40 hrs in a week. Oh, also I got signed up for a retirement plan which is only available for full-time employees. I am still trying to work out how to withdraw this money ( I have to pay a lot of fees ), although HR was never able to explain how or why I was signed up for the plan. Got my identity stolen, too, lol... Working in Membership was overall pretty good, I liked it. Unfortunately the department was basically dissolved and most of us became cashiers with Guest Services. Which absolutely sucked. Stressful, no training, no consideration for basic needs ( like, functional equipment... ). Every day was one train wreck after another. Always understaffed, but HR hates hiring people? People end up doing 2, 3 jobs instead of the one they were hired for. Managers and supervisors are extremely overworked. Everyone is waayy underpaid. Why do they think people will stay here if they treat their employees like dirt?

    Advice to Management

    Train people. Hire the people you need. Stop taking advantage of your employees. If you need a full-time employee, hire one. Give people the benefits they need. Get an HR team that is actually there to help employees. Listen to the people working on the front end, experiencing the problems. Have managers in customer service departments who actually know anything about customer service. "Optimal customer interaction" ( --> UPSELL <-- ) flowcharts are a joke. If you want to be the museum you advertise yourself as - bettering the community, caring about people - then you need to care about your employees. Also the customer, ha, I know you have to make money, but no one wants a museum that just functions to $ell, $ell, $ell...


  6. "Good place to work, typical non-profit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Supervisor in Seattle, WA
    Former Employee - Event Supervisor in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Science Center full-time (More than a year)

    Pros

    - The staff are very friendly and helpful most of the time.
    -It is a fun place to work, there is always something interesting happening.
    -Mission driven company, vision and outlook are very good
    -Benefits are good; medical premium is paid for, 403(b), transit is mostly subsidized

    Cons

    -Like most nonprofits, pay is lacking
    -Lots of turnover due to salaries
    -Relying too much on donations for special events
    -Staff comraderie is also lacking

    Advice to Management

    Increase salaries to retain talent.


  7. "It's okay, but sometimes can be stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Seattle, WA
    Current Employee - Guest Service Representative in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Pacific Science Center part-time (Less than a year)

    Pros

    Management is cool
    Great hours
    Decent pay
    Decent perks
    Great coworkers
    Fun atmosphere
    Easy going bosses
    Educates young kids
    Working for a nonprofit

    Cons

    I don't feel like I was trained enough
    Long lines of entitled guests
    Days can feel like they drag on forever

  8. "Program Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Wonderful and passionate staff and volunteers

    Cons

    Overworked staff, outdated programs/curriculum


  9. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Science Center part-time

    Pros

    Flexible hours, excellent middle management, great perks, enthusiasm for science EVERYWHERE

    Cons

    Frustration with upper management is common. They just don't understand or appreciate the roles of front line staff.

    Advice to Management

    Work as a cashier for a day and then reflect on how you treat your employees.


  10. "Good place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Pacific Science Center part-time

    Pros

    - Everyone is really friendly and welcoming
    - Comfortable working environment

    Cons

    - Nothing that I can think of since I only worked for a summer


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