Patch Reviews | Glassdoor

Patch Reviews

Updated March 28, 2017
171 reviews

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171 Employee Reviews

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Pros
  • Freedom to work from home and out in the field (in 28 reviews)

  • Great people who want to bring hyper local news to people and believe in their mission (in 14 reviews)

Cons
  • Work life balance is hard to maintain (in 12 reviews)

  • As local editors, most of us had no business experience yet even we could tell how badly the company was being mismanaged (in 14 reviews)

More Pros and Cons

  1. "Writing freelance"

    Star Star Star Star Star
    Current Employee - Writer in Boston, MA
    Current Employee - Writer in Boston, MA

    I have been working at Patch (More than a year)

    Pros

    The managing editor was great. She was helpful, reliable and gave me free rein in choosing my stories.

    Cons

    Not enough work and jobs could be pulled.


  2. "Great culture but volatile environment (ad ops)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ad Operations Department in New York, NY
    Former Employee - Ad Operations Department in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Patch full-time (More than a year)

    Pros

    Great people who want to bring hyper local news to people and believe in their mission. The office is casual and fun. The culture is great, with occasional group outings for drinks.

    Cons

    When I left the ad operations department was dwindling (from 16 people down to 6) and none of the positions were being back-filled. Management was silent on what seemed to be the slow demise of the department, instead they would boast about how in a few years Patch would be a great place to work for like Buzzfeed.

    Advice to Management

    Be more transparent about the state of affairs with your employees. Offer more constructive criticism.


  3. "Fun place to work until the money ran out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in New York, NY
    Former Employee - Senior Software Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Patch full-time (More than a year)

    Pros

    Great people
    Awesome tech
    Beautiful office with pub, fully stocked kitchen, nap room, game room, etc

    Cons

    No direction
    No morale
    No money
    Watched a coworker get fired for taking a picture in the middle of an all-hands meant to boost morale

    Patch Response

    May 11, 2017 – CEO

    Hi - this sounds like AOL-era.


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  5. "Poor Work-Life Balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editor in Chicago, IL
    Former Employee - Editor in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Patch full-time (More than 3 years)

    Pros

    Good equipment (laptops, cell phones, wi-fi cards)

    Cons

    Poor management, no money to do quality reporting

    Advice to Management

    Increase accountability and conduct performance reviews of management.

    Patch Response

    May 11, 2017 – CEO

    This sounds like AOL era too


  6. "Solid place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Boston, MA
    Former Employee - Sales Representative in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The people were great. Commission checks were nice.

    Cons

    Wish there was more stability, but overall a great place to start out at

    Advice to Management

    Create more stability (growth plans, etc...)


  7. Helpful (3)

    "Getting Fired Was the Best Thing To Ever Happen"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Local Editor in Boston, MA
    Former Employee - Local Editor in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Patch (Less than a year)

    Pros

    Working from home is kind of nice, met some great people.

    Cons

    A few weeks ago, I had a stress dream about my former boss offering me a job at Patch, a higher title, more work and probably the same pay. I woke up and was immediately relieved to remember that we had all been let go at about the same time. When a company starts off with a 75% layoff, that shouldn't inspire confidence. Even before Hale took over, under AOL's tutelage, it was enough to turn me off journalism forever. Low pay, absurd expectations, stretching people thinner and thinner.

    I can't see a possible way for Hale to have taken the already unpleasant-to-live-through model AOL left behind, and made it at all tenable. Run. Run fast.

    Patch Response

    May 11, 2017 – CEO

    That sounds horrible. Check us out - since we spun out of AOL, it's been an amazing transformation


  8. "Valuable Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Local Editor in Hartford, CT
    Current Employee - Local Editor in Hartford, CT
    Doesn't Recommend
    Neutral Outlook

    Pros

    If you can keep up with everything they ask of you, you'll have an impressive portfolio and an indisputable work ethic.

    Cons

    Work life balance is hard to maintain.

    Advice to Management

    Figure out a better sales solution so the editors don't have to work so hard.


  9. Helpful (3)

    "Advertising Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advertising Manager in Brooklyn, NY
    Former Employee - Advertising Manager in Brooklyn, NY

    I worked at Patch full-time (More than a year)

    Pros

    Work from home, local

    Cons

    Ineffective communication, very short on sales leadership, bonuses not paid, insanely agressive goals, little training or guidance, no communication with team

    Patch Response

    Mar 14, 2016 – CEO

    This review is not Patch Media LLC. This is for the AOL-Patch and many years old.


  10. "Freelance"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee in Amherst, NH
    Current Employee - Anonymous Employee in Amherst, NH

    I have been working at Patch part-time (More than a year)

    Pros

    Flexible schedule, nice editors, freedom with some writing.

    Cons

    Hard to sustain full-time money


  11. Helpful (3)

    "Local Editor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Local Editor in New York, NY
    Former Employee - Local Editor in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Patch full-time (More than 3 years)

    Pros

    You work from home. You're given a lot of editorial independence. The company hires dedicated journalists. Regional editors listened to your ideas.

    Cons

    A major disconnect between management and editors in the field. Patch kept trying to reinvent itself instead of letting the company grow. Way too many hours without overtime.

    Advice to Management

    Move away from things like aggregation and recommit themselves to quality journalism. There can be a market for hyper-local. But the journalists are going to figure out what works and where it works, Not the main office.

    Patch Response

    Mar 3, 2016 – CEO

    This review is misleading because it is about the AOL Patch -- years ago, and pre-spinout.


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