Pros
x Permanent off days on Sat & Sun x Office centrally located in the heart of Suntec City x Occasional free surprises (ie bubble tea, puffs, chocolates, snacks!) x Reward lunches if you hit your daily sales target x Basic pay is high x Leads are provided, appointments will be scheduled for you and distributed equally to everyone in the team
Cons
I hope everyone who is currently consider joining this company reads this. You can ignore the good reviews below as those were all posted by the marketing team to attract new joiners. Every few days, someone from the marketing team will come round asking for our work phones for the purpose of posting good and glorious reviews on every possible site (ie Google reviews, Glassdoor, JobStreet etc). Please don’t fall into the trap like I did. Turnover rate here is sky high. And below are just a few reasons why. LUNCH: You will have to reserve your lunch slot the night before at a specific timing on a first come first serve basis. Limited to 3-4 staff per lunch hour. And if you are just 5-10min late, you will potentially be left with no choice but to go for lunch at 3PM. And if your appointment overruns, you can only have lunch at 4 or even 5pm-lucky you! SMOKE BREAKS: You have to report the time you go for a smoke break in the group chat. Each day you are only limited to 3 slots per day, 15min per slot. And if you forgot to report your time in/time out, you will again have to face the consequences. STRICT MONITORING: Everything you do within the office premises will be closely watched. CCTVs are everywhere even in the pantry. Whatever you do can be seen through the camera and whatever you say can also be heard through the camera. So practically you are on close surveillance the moment you enter the glass doors, till you leave the office at the end of the day. INFLEXIBILITY: Everything is based on their very very very rigid SOPs. You will be tasked to memorise a sales script since Day 1 and you will undergo a 5-day training with a trainer to memorise your sales script. Thereafter, you will have to do an assessment with your own manager in your team and if you pass the assessment by spitting out the entire sales script then congratulations-you can officially start selling! If not, congratulations too-you have to go through another round of training with a different trainer. Once you are on the ground and officially taking appointments, do note that you will be closely watched through the eyes of your very good friend (ie. the CCTV) and if you do not follow your sales script and strict SOPs during the actual sales process, be prepared to be called by your manager to go to a separate room after your appointment for a “Reminder” or a nicely coined term for a “Warning”. Well even if you successfully closed a sale, don’t be too happy, as you will still get “Reminded” or “Warned” if you did not follow their SOPs strictly. This can be extremely demoralising. RETRAINING: Every 2 weeks, you will have to go through another 3hrs of retraining and assessment to ensure that your script is still 100% correct. ETHICS: You have to do whatever you possibly can to close a sale. I will not go into the exact details as I do respect the company’s P&C information. But feel free to read the company’s one-star Google reviews and you will understand and know what I mean. Don’t bother about the five-star Google reviews cause it’s all written by the company’s marketing team. Yes, the potential commissions you can get every month is high, and you can afford to live a pretty neat and comfortable lifestyle after that. Everyone here dresses pretty and are mostly quite brand conscious from head to toe. But is it worth it going through all of the above? Not really. It is extremely emotionally draining. I left with a fat paycheck but some recurrent gastritis problems now, but I am very relieved and happy that I will never have to go through all of these again.
