Phoenix Energy reviews

1.8

17% would recommend to a friend

(26 total reviews)

Kailash Chada

Not enough data to show CEO approval

16% positive business outlook

Phoenix Energy has an employee rating of 1.8 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The Phoenix Energy employee rating is 51% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

26 reviews
1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The sweet trolly, some of the staff

Cons

Far too many! Horrible, soul destroying place to work. Treated like crap, management don’t care and think by offering things like Phoenix 15 and other wellbeing stuff you should be appreciative and thankful rather than paying a decent wage. Systems are very outdated and should really update things rather than spending it on senior management and the CEOs bonus

1.0
Oct 13, 2025

Low paying

Recommend
CEO approval
Business Outlook

Pros

Honestly can’t think of anything other than the “gift” you get every month for example a pen

Cons

Awful pay, management are rude and obnoxious

1.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Monday till Friday well used to be now weekend overtime available

Cons

Customer service staff are ill treated over worked and disrespected. I have never worked for a company need permission and cover use toilet. The supervisor or so call team leader bully's staff and higher management and hr don’t want to know never change unless reshuffle of management team Even call the room taken to the dungeon and when staff walk shout Another one office joke Special treatment for people in the Click advertise all CS staff must work one late night but not all some taken by the hand get to do what they want. That’s what lead to short staff the work load put onto staff manage to retain due to desperation is reason now offer weekend overtime as impossible get duties completed normal working hours and cheek advertising as if it’s a perk

Viewing 1 - 3 of 26 Reviews

Glassdoor has 26 Phoenix Energy reviews submitted anonymously by Phoenix Energy employees. Read employee reviews and ratings on Glassdoor to decide if Phoenix Energy is right for you.