Point Bank reviews

3.5

56% would recommend to a friend

(45 total reviews)

Raymond David and Jonathan David

100% approve of CEO

49% positive business outlook

Point Bank has an employee rating of 3.5 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Point Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

45 reviews
2.0
Aug 2, 2014

Management by fear rides again

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people are found working here, customers are wonderful and love banking with some of the nicest people in Denton County

Cons

Upper management communication is terrible. Constant change in direction and a shoot from the hip attitude. Antiquated policy and procedures. Zero empowerment of people in mid management positions. Family feud at the top.

2.0
Oct 1, 2013

lead teller

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

paid for health care small town bank

Cons

paid was no sufficient for a management position no information in Spanish but wanted me to translate and refused to compensate me for it lacks diversity left employees in bank alone

1.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

A paycheck to look forward to.

Cons

Everything under the sun. Family drama all day, you want to know what happens behind your bosses closed doors, Then, work for this bank. Over worked staff that is always on the verge of quitting, horrible morale.

avatar
Point Bank Response
8mo
Schedules, including breaks, are set according to branch operating hours and customer flow. The bank has won multiple awards for customer service due to the outstanding efforts of our employees, demonstrating that we have sufficient staff to meet the needs of our customers. Furthermore, PointBank was named as a finalist for Best Place to Work in the ‘Best of Denton County’ for 2023, 2024 and 2025, as well as winning Best Bank in the ‘Best of Denton County’ for sixteen years straight, and Best Local Business in 2025! We take great pride in providing a pleasant work environment and employees are encouraged to discuss any concerns with management, including their need for a break in their work schedule.
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Glassdoor has 45 Point Bank reviews submitted anonymously by Point Bank employees. Read employee reviews and ratings on Glassdoor to decide if Point Bank is right for you.