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Promark Research Reviews

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Full-time Part-time

2.8
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Steven L Werner
9 Ratings

33 Employee Reviews

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  1. "Learned how to deal with people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interviewer in Huntsville, TX
    Former Employee - Interviewer in Huntsville, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Promark Research part-time (More than a year)

    Pros

    Fridays and Saturdays off.
    Great supervisor, Chris, regularly gave positive motivation.
    Learned about politics.
    Talked with a few people who were quite entertaining.

    Cons

    Calling after 9pm at the respondents time zone weighed on my conscious heavily.
    Immoral surveys which were no doubt push polls.
    Surveys that can last as long as 45 minutes.
    Completions per hour were usually not met and placed unrealistic expectations on the interviewer.

    Advice to Management

    Do away with CPH.
    Have a hard quitting time at 9PM on the respondents time zone.


  2. "Terrible pay, inhumane break policy, work is immoral"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Spring, TX
    Current Employee - Telephone Interviewer in Spring, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible Schedule. You only have to work four days a week. The hours are run late at night, so you can work around a school schedule or other job.

    Cons

    The break policy is ridiculous. You WILL work a 9-hour shift with one 15-minute break and one 10-minute break. If you need to eat, it must be done during these breaks. You will be expected to keep smiling and continue producing results even when you're exhausted from working non-stop with no real break for hours on end.

    The work is immoral. Promark is a "research company" but what they really do are push polls. This is not done to collect data. This is done to persuade voters to change their stance on issues.

    You WILL be calling people after 9 PM in their time zone. I don't mind being screamed at, but I feel disgusting when I harass someone by calling them at 9:45 PM.

    Advice to Management

    Reconsider your break policy. I know you'll never pay us a reasonable wage, and you don't care about the insane turnover rate. But we are human beings who need time to recuperate.

    Find a way to stop calling by 11 PM. I honestly don't know how it's worth it for the company to call people so late. You lose so many samples when people ask to be removed from the call list.


  3. "Awesome place to make great money fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interviewer in Spring, TX
    Current Employee - Interviewer in Spring, TX
    Recommends
    Positive Outlook

    I have been working at Promark Research part-time (Less than a year)

    Pros

    Very easy to get on if you can read. Mostly political survey taking but they are very informative and we'll written.

    Cons

    Wish there were more opportunities to work full time and assigned seating would be great.


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  5. "More so for students"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Interviewer in The Woodlands, TX
    Former Employee - Telephone Interviewer in The Woodlands, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Promark Research full-time

    Pros

    It pays 9.00/hr, you get your breaks, Its a fun environment,training is awesome.

    Cons

    Not steady enough, you have to be available from like 4pm-12am and dont even know forbsure if you will work that day or not. They send shifts through email or text everyday

    Advice to Management

    Management seemed to be pretty much set how they will have it. They put a 17 year old in management beforw they put people thats been there for years in management.


  6. "I recommend it if you don't mind talking to people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Spring, TX
    Current Employee - Telephone Interviewer in Spring, TX
    Recommends
    Positive Outlook

    I have been working at Promark Research full-time (More than a year)

    Pros

    This was actually a pretty decent job compared to others I have had in the best, you make outbound calls to different people in various parts of the country asking political questions mainly. Sometimes you have awesome surveys about marijuana and those get peoples interest to talk. The managers when I was there were laid back, Liz, Keifer and Verionica, and Jessica to name a few! I miss that place now that I think of it. The pay wasnt bad and if you could perform well then you got special coupons for longer breaks and stuff like that. Overall, I would say if you can talk on the phone and read a script and DONT mind outbound calls then this is for you. If you are scared of the phone and talking to people then I suggest another job.

    Cons

    Angry customers yelling when you call and wake up their kids possible,
    people who say you have already done the survey with them and lie
    Customers who curse at you or hit on you the whole call
    Cant have your cell phone out or they will take it up. that sucked lol

    Advice to Management

    Thanks for what yall did back then!! Keep it up.


  7. "Interviewer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interviewer in The Woodlands, TX
    Current Employee - Interviewer in The Woodlands, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    the job is very straight forward and easy to get the hang of. You get to work in a laid back environment that is relatively stress free.

    Cons

    the hours are subject to change daily. Many of the chairs are old and worn in and offer very little back support. low wage. sometimes shifts don't start on time.

    Advice to Management

    Start your shifts on time. requiring everybody to get to work ten minutes early but then starting the shift and allowing us to clock in a half hour late is very irritating. 40 minutes of sitting in a chair waiting to start work is not acceptable. Start shifts when they are scheduled to start.


  8. "okokok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interviewer in Spring, TX
    Former Employee - Interviewer in Spring, TX
    Recommends
    Neutral Outlook

    I worked at Promark Research full-time (Less than a year)

    Pros

    very good and positive work environment

    Cons

    you get a lot of unexpected days off


  9. "call center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Promark Research (More than a year)

    Pros

    your not standing on feet 8 hours, perfect for pregnant people.

    Cons

    your calling people around the u.s. as late as 10, sometimes wakes people up, get alot of angry customers.

    Advice to Management

    try to call people earlier instead of waking people up at night.


  10. "Simple but negative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Survey Interviewer in Idaho Falls, ID
    Former Employee - Survey Interviewer in Idaho Falls, ID
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Promark Research part-time (Less than a year)

    Pros

    Pays above minimum wage
    Its a simple job
    Management in Idaho is light hearted and fun
    It makes you feel dignified and professional
    Paid breaks
    You can go up fairly quickly if your a good interviewer
    Some respondents make your day are funny and or kind

    Cons

    Bias surveys practically propaganda for Republicans
    You must lie daily
    Confrontational respondents is inevitable
    Stressful
    Unreliable hours and all afternoon shifts
    No commission or benefits
    Can be boring
    Only 15 or 10 minute breaks every 3 hours or so

    You read outrageous remarks on a daily and speak with uneducated, ignorant, angry, opinionated, people daily.

    Advice to Management

    No advice for Idaho location great management, great human resources, great Q&A, and great supervisors.


  11. "Hard work for some money"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interviewer in Huntsville, TX
    Former Employee - Interviewer in Huntsville, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Promark Research part-time (Less than a year)

    Pros

    -Set your own schedule
    -Decent pay
    -No physical labor
    -More hours available as you get better
    -Small bonus for graduating high school/college

    Cons

    -Awful conditions
    -Mean people
    -You sometimes call people after 10
    -Often calling people twice per hour at end of a project
    -VERY biased and leading questions



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