Quality Data Systems Reviews
84% would recommend to a friend
(32 total reviews)
Sean Farrell
91% approve of CEO
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Excerpts from user reviews, not authored by Glassdoor
- "Management is always there to help, but also give you the space to work your territory your way, as long as you stay with the QDS standards." (in 4 reviews)
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Found 32 of over 32 reviews
Updated Nov 3, 2023
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- 5.0Nov 3, 2023Field Service TechnicianCurrent EmployeeCharlotte, NC
Pros
Amazing family atmosphere and great benefits.
Cons
None that I can think of
- 5.0Sep 7, 2023Anonymous EmployeeFormer Employee, more than 1 year
Pros
- Leadership has built a culture of excellence - Great overall support system from the top down - Benefits fit for anyone - Use every opportunity to coach and make you a better professional
Cons
- N/A at this time
- 3.0Aug 17, 2023Field Service TechnicianFormer EmployeeCharlotte, NC
Pros
This company can be a great opportunity to get into the world of Technician work and Fintech as they are working to provide channels for growth and opportunity, however they expect you to be All-In and involved completely in the very inclusive and click-ish company culture. This would be a great job for someone starting out who did not have a family or alot of personal responsibilities outside of work, and the work/life balance is very unbalanced, leaning heavily towards work, and very light on the life side. Sean, Joe and the Original Executive team were awesome, but when Joe stepped down and they started bringing in new executives certain responsibilities were handed off to those executives and the changes starting to be made after this started making me feel like I was no longer valued as an employee. It shifted from a "were all in this together" mentality to a "you work for us, and we control you" mentality.
Cons
The vehicle program makes you purchase a vehicle in your name, which was explained very clearly when starting. They pay an allowance for your car payment. However, I wish this company (as most do in the industry) provided a company vehicle as the vehicle becomes wholly your responsibility, which makes it incredibly hard to leave the company without an increased salary to cover said car payment. Also, when I started the company was in the middle of many growing pains, and working on standardizing training and procedures, which is normal with a growing company. But the small company benefits and values began disappearing more and more during my time there. In my last company meeting the new COO made a comment "We want you to drink the Kool-Aid" that stuck with me and made me start questioning the direction of the company and the expectations of the workforce. Also, I was the only technician in my coverage area, and each member of my team had they're own personal, expansive coverage area. Instead of using a team to split a coverage area together, and rotate shifts. This makes it incredibly hard to handle time off as the rest of the team is now required to handle a full extra territory instead of just covering an extra shift in their normal territory.
1 - 5.0Jan 17, 2022Field Service TechnicianCurrent Employee, more than 3 yearsFayetteville, NC
Pros
A typical day with QDS is running calls and pm's, we are given our own territories and allowed to manage on our own, we have a very diverse line of equipment, so you are constantly learning. Management is always there to help, but also give you the space to work your territory your way, as long as you stay with the QDS standards. Your teammates are the best you could ever ask for in a company, it is a family culture not a cutthroat culture, there is always someone that is willing to help if you have any questions or issues. Hardest part for me on this job was learning to prioritize my workdays, but once I got in the grove it is smooth sailing. The most enjoyable part of this job is my work family, from the owners all the way to my fellow technicians. The owners of QDS will pick up a call just as quick as your managers or fellow techs, that says so much to me. We are truly a work family, through good, bad and ugly we all work together.
Cons
I truly cannot think of any cons
1 - 5.0Jan 17, 2022Maintenance TechnicianCurrent EmployeeWest Columbia, SC
Pros
Like the atmosphere. Nice having team mates that actually care about you. Nice having management that cares about you the person, and not just the bottom line. Nice having a sales team that can actually sell, not like my last company. I like that we receive company updates regarding new sales/upgrades that have been sold or that are in the pipeline. Car plan is solid. Salaries are solid. Benefits are solid. Nice company to work for, wish I made it here earlier in my career.
Cons
Training is good but could be better. Standby policy is good but could be improved.
- 5.0Jan 17, 2022Managed Services AnalystCurrent EmployeeDaytona Beach, FL
Pros
- Company in business since 1983 with continuous growth - Company contributes to many charities to make a positive impact in the communities it serves - 20 days PTO annually for all employees - Bank holidays off - Competitive salary - Generous annual bonus for all employees - Flexible work schedule (field and remote work available) - Company pays large percentage of healthcare premiums and 401k match - Company car allowance for field employees - Company is an industry leader with a long list of satisfied customers
Cons
Company needs to hire additional personnel to balance the workload due to recent growth
- 5.0Jan 21, 2022Field Service TechnicianCurrent Employee, more than 1 year
Pros
-Great team -Focus on customer and their needs. You never feel like you are fighting management in order to take care of the customer. -CEO really cares for his employees. -Really great pay. -Company is family orientated. They do everything they can to make sure you have a good work/life balance. -Car loan program means you can get a car for work, as well as personal use. Just pay for the percentage you use it. -Didn't cut pay, or furlough workers during the pandemic. Created online training events for everyone to do. -Encourages charity. They frequent give back to the community, the employees. Company gives employees a paid charity day. -Everyone works together to accomplish all tasks. -Seriously. One of the best companies I have ever worked for. I honestly believe that I could call the CEO in the middle of the night and he would answer. He always looks after his employees and always gives back. First company in this field to ever give me a bonus.
Cons
-Due to the amount of equipment in the field, you'll have to spend time studying manuals on equipment you may not be as familiar with. -Some machines are pretty old with not a lot of resources around. And if they are, they are often in broken English. -Growing pains -Call management portals is not as good as some of the other companies in the same field. -Advancement opportunities don't always seem to be available. Likely due to small size and controlled expansion of the company. I don't think I've ever seen a email about a higher position being opened and applications requested from people that want to move up.
- 5.0Jan 17, 2022Regional Sales DirectorCurrent Employee, more than 3 yearsRichmond, VA
Pros
It’s nice to work with a team of people where everyone has a voice and opinions matter. Executive leadership is very involved and cares about all of the employees. The philanthropic spirit and segment of the business show that success is passed on to those in need. The core values are exactly what I want in a company
Cons
I can’t think of anything noteworthy
- 5.0Jan 17, 2022Field Service TechnicianCurrent Employee, more than 1 yearRaleigh, NC
Pros
They are always willing to assist you with archiving you goals. You really feel like part of the family. Solid compensation package and with wonderful medical. Been here almost three years after leaving a very large company. Best move I could have made. Highly recommend.
Cons
None , it’s been a very positive experience for me.
- 3.0May 16, 2022System's AdministratorFormer Employee, more than 1 year
Pros
They value WORK LIFE BALANCE They give GREAT PTO time ALL FED HOLIDAYS OFF (unless an emergency happens) IT'S CONTRACTS, COVID and RECESSIONS do NOT hit them as hard!
Cons
Not much salary mobility great job for coasting and retiring Not great if you like money and want to move up.
Quality Data Systems Reviews FAQs
Quality Data Systems has an overall rating of 4.4 out of 5, based on over 32 reviews left anonymously by employees. 84% of employees would recommend working at Quality Data Systems to a friend and 85% have a positive outlook for the business. This rating has been stable over the past 12 months.
84% of Quality Data Systems employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Quality Data Systems 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Quality Data Systems to be senior leadership, management, benefits and the cons to be career development, work life balance.
