RF Binder Reviews

Updated Feb 13, 2020

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3.2
54%
Recommend to a Friend
56%
Approve of CEO
RF Binder CEO Amy Binder (no image)
Amy Binder
26 Ratings
Pros
  • "Happy employees, lots of perks (free breakfast, happy hours for employees, espresso machine, in office free massages and more)(in 9 reviews)

  • "Hard work is recognized and rewarded 4(in 7 reviews)

Cons
  • "Although the work is rewarding, there is a heavy work load resulting in long hours(in 8 reviews)

  • "It is all about very traditional media relations here yet they wonder why they keep losing new business pitches(in 7 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Well-positioned for the future"

    5.0
    • Career Opportunities
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RF Binder full-time

    Pros

    --Company has a real vision for the future --Research-based, data-driven --Investing in personnel --High level of senior involvement in all account work --Collaborative environment leads to good camaraderie within the office; teams work well together, leading to strong client work and support both internally and externally

    Cons

    --Work can be demanding and some days can be long; but that's somewhat expected in the communications industry

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    RF Binder Response

    February 14, 2020SMD

    Thank you for your helpful comments and your support for what we are trying to achieve! We really appreciate your feedback. We are dedicated to making RF|Binder a unique place where people have the opportunity to learn, develop, grow, and have a positive impact. We are constantly striving to improve and work hard every day to achieve our mission and purpose. We value every member of our team – each person is critical to making all this possible. Best Regards, -RF|Binder team

  2. "Great Place to Learn and Grow"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Managing Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RF Binder full-time for more than 5 years

    Pros

    RF|Binder is an amazing place to build your career and grow as a person. You're surrounded by real, down-to-earth people who love to learn, are super intelligent, and work hard. Everyone's really passionate about what they do and driven to create impact for both our clients and for society. It's a close-knit family vibe, and we're always doing new activities together, whether it be taking a spin class, volunteering together, or enjoying a happy hour with an epic cheese plate and a glass of the office's wine on-tap! Management listens to its employees and empowers people to lead and take ownership over projects. It's a flat organization where your opinion is valued no matter what level you're at or title you have, and the CEO/management is open to--and actually WANTS to hear--constant new ideas/thinking for improving the overall employee experience and client work. There's a lot of opportunity for career growth-- if you have your mind set on certain career goals and ambitions, and are willing to put in the work to get there, RF|Binder will give you the tools to make it happen. It's a place that enables creativity, experimentation, and encourages new thinking constantly. I have found it to be a great place to learn, grow, and make life-long connections (and many close friendships).

    Cons

    Because we're a lean organization, you will work hard, juggle a lot, and need to be willing to roll up your sleeves. Everyone that's successful here is able to flex up or down, and has no problem doing whatever it takes to get the work done--you may be required at times to improvise or take the lead on assignments or projects without much direction. That said, those that thrive here see that type of uncertainty/hard work as an opportunity to get ahead, grow, and learn--we like the hustle and have a real entrepreneurial/self-starter mindset.

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    RF Binder Response

    August 13, 2019SMD

    Thank you so much for sharing your experiences. We really appreciate your feedback. Every day we focus on fostering an environment where people have the opportunity to thrive, learn and grow both personally and professionally. We are constantly striving to improve to ensure we are reaching our purpose to empower our clients and our people to have impact. Thank you for your contributions in making this possible. Best regards, RF|Binder team


  3. "Summer Intern"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Intern in New York, NY
    Recommends

    I worked at RF Binder for less than a year

    Pros

    Great culture, experience, mentors & hands on

    Cons

    Unpaid but stipend included

    RF Binder Response

    January 23, 2019EMD

    Thank you for posting about your experience with us. We really appreciate your feedback and your comments about the great culture, experience, mentors, and hands-on work. We do our best to provide our team members with the opportunity to thrive and grow both personally and professionally. Thank you also for your time this past summer. Best regards, the RF|Binder team.

  4. Helpful (17)

    "Bottom of the barrel for working at a recognizable PR firm"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RF Binder full-time for more than a year

    Pros

    Working here is an experience for anyone wishing to learn what not to do. If you ever want to start your own PR firm, this is it! RF Binder is the test case of some of the poor behavior in our industry. It's full of elitism, with the CEO perpetually pushing to hire prestige over talent. You will get substantially more preference if you're from an ivy league, rather then if you have talent (although I cannot fathom why anyone with an ivy league education would find themselves working here). To be fair, the benefits package is well structured.

    Cons

    The firms has a reputation because of its founder and gives off the impressions that it is one of the bigger industry players in the PR world. It's not. The firm is struggling and you can tell that just by walking around the office. There are more empty desks than employees. When interviewing they will cover this up with a story of how everyone is at an event, or a holiday, or how the firm is rapidly expanding. This is a complete lie I've heard perpetually being told. Client work is also lackluster. The firm sustains itself on a couple of major clients (ie: Dunkin Donuts and Wines of Germany), but other than that there is barely any new business coming in. It is very uncommon to hear about a client win. The situation is dire enough that in order to retain old client (and in some cases entice new ones) the firm substantially undercharges on their retainers and practically every client is on a "friends and family" discount. I have never seen retainers this low in our industry, even when working with startups. The good news is that because they are hungry for clients, they finally caved in and announced this year a commission bonus for anyone who brings in a new client (although the bonus amount was never disclosed). Another problem is the management team. There is a lack of trust between upper management and the CEO, as well as lack of training for the younger promoted managers. One set is too scared to lead and the other is incompetent. There is a reason why the firm lost so much senior staff between Nov 2017 and Feb 2018.

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  5. Helpful (15)

    "Combat pay"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at RF Binder full-time for more than a year

    Pros

    Not many I can think of other than it prepared me on what it would be like to work in a war zone. There are some pretty smart people who are hired, but unfortunately they don't stay very long, because they are smart. They have a very good vacation policy, however they dislike it whenever people take vacation.

    Cons

    You learn pretty quickly that there is no loyalty whatsoever among senior staff and gossip runs rampant. Everyone is fair game. The CEO talks about everyone to the senior staff and the senior staff talks about the CEO to the junior staff and on and on. Definite favoritism in the office when it comes to being rewarded for good work or taking time off. CEO changes her mind all the time, tells teams to do something one way and then blames them when she decides half way through the project/pitch that she wants to go in another direction. Office is dated, looks like a scene out of a John Hughes 80's movie.

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  6. "Enjoy coming to work every single day - simply wonderful"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RF Binder full-time for less than a year

    Pros

    I joined RF Binder recently and was so pleasantly surprised on multiple levels: 1. Clients are great and work is interesting. 2. There is open access to senior management, including CEO Amy Binder, who is super involved with the client work and takes the opinions of her staff seriously, no matter what level 3. Hard work is recognized and rewarded 4. Great perks, including weekly happy hours and staff meetings to ensure that everyone in the agency has an opportunity to express their ideas/ask questions. Opportunities to bond with colleagues in running and book club sessions. Not even talking about the little fun things like quality free breakfast, Nespresso machine, wine on tap, treats... It is a place where people care about, support and accommodate each other while also pushing you to grow, learn and do rewarding work.

    Cons

    None that I have seen so far.

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  7. Helpful (1)

    "Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RF Binder full-time

    Pros

    If you are a proactive person, you will succeed. There is no limit to what is possible if you are willing to speak up and get stuff done. You can ask for what you need, share what you think and bring ideas to the table no matter what your level. You have an open door to senior leadership. If you bring them a solution to a problem, they will let you execute it. This is extremely rare and my absolute favorite thing about RF|B. Some have said people play favorites but it's not actually about that. It is about character, attitude and your commitment to driving the business forward not just your to-do list. Great brands that do interesting work. Your senior lead will be really involved with you and everyone on your team has great relationships.

    Cons

    It isn't for everyone. You aren't going have your hand held and patted on the back all the time. Speedy, speedy environment that can sometimes be over whelming. To be successful you have to be business orientated and have the maturity and ability to see perspective beyond your own. This can be difficult when you are growing and young in your career and it is expected of everyone. If you can learn and adapt to have this skill though you will be a stronger employee no matter where you end up! So con or pro - you decide.

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  8. Helpful (13)

    "Can’t believe these positive reviews"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at RF Binder

    Pros

    The recent reviews are a complete fabrication - every time someone posts the truth the leadership, with good reason goes on a campaign to get people to respond in reverse. Let’s be honest no job is always an enjoyable place to come to work daily but RFB is certainly the least enjoyable and most dysfunctional environment to be in.

    Cons

    Not truthful, makes erratic business decisions, hardly compensates/promotes their ppl appropriately. Taking time off is frowned upon, if you were given any sort of perk/flexibility it is held over you for your time there. You should ask about this when you interview, as it’s bad. Also the thing about high touch ceo is just false- unless you are in her inner circle you better think twice if you think she cares about you.

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  9. Helpful (12)

    "PR Intern"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RF Binder

    Pros

    Exposure to recognizable and global brand names Some people who will be nice to you and teach you

    Cons

    The behavior toward interns is simply humiliatingly condescending and boastful. They didn't hire to teach you if that's what you're expecting, but will definitely pretend to do so. A toxic environment with people bad mouthing each other. The very few people who will sit with you and guide you through their process and internal systems are are the ones who have acknowledged the behavioral issue over the years. I have my doubts as to their understanding of Social Media and do not expect truly innovative content produced anytime soon.

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  10. Helpful (12)

    "No direction"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RF Binder full-time

    Pros

    - Great individuals (mid to junior level) who are hardworking and passionate.

    Cons

    - There is no direction in business goals or mission. - Lack of transparency. - Hostile behavior from senior management. - Quick to hire, agonizingly slow to fire. - Care more about hiring senior management that looks good on paper instead of finding a right fit for current employees. - Not team-oriented whatsoever. Senior management delegates and dictates to other employees, not even considering they should weigh the opinions of other staff that has more relevant experience. - Extremely behind on expertise in marketing, social, digital, and analytics. - Lack of priority from senior management. It will be weeks until you hear feedback on important deliverables that could help further the business. Also - while acknowledging that the agency needs to win new business, senior management leaves for vacation for three weeks.

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