Recommind Reviews | Glassdoor

Recommind Reviews

Updated November 17, 2016
76 reviews

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2.7
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76 Employee Reviews

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Pros
  • Still a lot of smart people to work with left (in 5 reviews)

  • Good team; decent work-life balance; makes good revenue (in 3 reviews)

Cons
  • Delusional upper management: the valuation was "well north of (in 11 reviews)

  • There is some title inflation so while the company is a little top heavy, it looks more (in 6 reviews)

More Pros and Cons

  1. "Great co-workers and laid back environment, bad training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Negative Outlook

    I worked at Recommind full-time (More than 3 years)

    Pros

    The work environment was low stress, managers did not micro manage, benefits package was very reasonable

    Cons

    No formal training, would just give you new tasks without training you on the skills required for that task.

    Advice to Management

    Offer training when giving employees new tasks. The skill development opportunity is great, but frustrating when training is offered.


  2. Helpful (1)

    "Employees low on their priority list"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Recommind full-time

    Pros

    Possibility to learn how to lie well

    Cons

    Get lied to by upper management
    Employee surveys get shoved under the rug and thus, never acted upon results

    Advice to Management

    Get acquired so remaining employees have a chance to get recognized.


  3. Helpful (1)

    "Great Staff, Uncaring Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    Hardworking staff who worked long hours
    Camaraderie among staff

    Cons

    Long hours and low pay
    Unrealistic goals set
    Average benefits

    Advice to Management

    Know who the contributors really are and reward them.


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  5. Helpful (12)

    "Just the worst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Some smart and hard working employees
    Pretty standard compensation

    Cons

    Constant lying from management
    Sycophantic employees prosper
    Product stagnant: AXC 5 has been in development for 3 years now, with no
    Dissatisfied clients
    No reward for good employees
    Delusional upper management: the valuation was "well north of $250m" in 2013, yet sold for $163m
    Stock options became worthless: $6 per share to sell at $3.80 per share
    Five rounds of layoffs in three years

    Advice to Management

    You sold, so there's not much you really care about anymore.


  6. Helpful (3)

    "Run, don't walk..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Recommind full-time

    Pros

    Comp was on par. Great views of SF.

    Cons

    Incompetent leadership and toxic culture.


  7. Helpful (1)

    "Talented employees, not management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in San Francisco, CA
    Former Employee - Project Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook

    I worked at Recommind (More than 3 years)

    Pros

    Talented colleagues. Leeway to work closely with clients. Ability to innovate. Well rounded exposure to dynamic of start-ups. Never a dull day.

    Cons

    I didn’t feel there was a good training program in place and considering the emphasis is on the proprietary software … the different divisions do not work well together and the sales department is not well versed on the product nuances sometimes setting up unmanageable expectations for the product management teams working with the clients and operations and engineering. Par for the industry – overworked and undervalued.

    Advice to Management

    Focus on developing and encouraging more interdepartmental understandings. Provide employees, especially on the project management side, opportunities to funnel work to better trained support staff. Offer ways to assuage workload abundance – better work/life balance.


  8. Helpful (1)

    "Pretty good experience in my role itself but unstable company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Recommind full-time (More than a year)

    Pros

    Role expectations were clear, had a great boss who was supportive. My teammates were all highly productive and smart people. The culture was highly focused.

    Cons

    A lot of instability and uncertainty. Overall direction of company was unclear at times. Lack of prompt product support so customers were frustrated.


  9. Helpful (1)

    "May you live in interesting times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great co-workers, excellent benefits, generous time off. Hope that this can continue once the recently announced acquisition by OpenText is completed.

    Cons

    Siloed organization that is top-heavy. Lack of consistent year-to-year strategy by executive team. Recent string of high-profile departures.

    Advice to Management

    I don't think anything I can say here would be meaningful given the announced acquisition. I can only hope that after it is complete that things get better from an overall strategy perspective.


  10. Helpful (1)

    "Some really good people, but poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    There are some great technical people at Recommind.

    Cons

    Management was immature, for many of the executive team this was their first job out of college and they thought they knew everything. Very difficult to be successful at a company when the top management doesn't understand what it takes or how to do things.

    They pay their employees poorly.


  11. "Moving in right direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very strong product. New leadership is disciplined and ethical. Good trajectory. Market dynamics are favorable. Plenty of seasoned people still on board.

    Cons

    Very tough market. But changes coming in the market will open opportunities that Recommind should be able to take advantage of.

    Advice to Management

    Stay focused on execution and retaining your best people.



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