Redbubble reviews

3.4

59% would recommend to a friend

(144 total reviews)
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Martin Hosking

48% approve of CEO

37% positive business outlook

Redbubble has an employee rating of 3.4 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Redbubble employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

144 reviews
3.0
Feb 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Extremely quirky, friendly people who want to help independent artists; a nice office; some SF tech perks (not Google-esque food, but they do have stuff to make your own sandwiches, and a variety of snacks). They partially subsidize your gym and public transportation; they have great health plan options; 4 weeks PTO (and they want you to use it). A rarity for small companies: 401k matching of up to 5% of your salary. They used to offer work-from-home Fridays, but some teams have begun to discourage that.

Cons

SF has steadily lost relevance as an office as it is stripped of the resources and budget it needs to make informed decisions. Turnover has stepped up at the lower levels, but we’re starting to see upper management leave, too. The office deals with low salaries, worthless stock, no promotions, erosion of headcount, refusal to backfill key positions, and moving entire team functions to the home office. Two things have led to this decline. First, Redbubble went public too early; the CEO still has no idea how the company grew or how to keep it growing. This leads to inept forecasting and ensuing layoffs (primarily in SF) when those forecasts are missed. Second, the Australian-based COO has taken control of the company in the past couple of years and has been on a power trip forcing out various other leaders. Most recent decisions around SF have been a direct result of a power struggle between the COO and the former CFO. I stress that these aren’t decisions to better the company, but rather to solidify the COO’s power base in Melbourne. Why else would a "tech company" have the CTO answer to the COO?

3.0
Aug 23, 2017

Unimpressive and a bit shady.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1) People:  Some very engaged, sensitive and intelligent folks work at Redbubble making the atmosphere generally friendly and pleasant.  2) Work-Life: Australian culture, 4 weeks of vacation, and flexibility to work from home all help foster good work-life balance, but that has begun to change due to increased pressure for short-term results since the company went public. 3) Free Merch: If you can get past the fact that they're knockoffs, there are lots of free t-shirts, stickers, and phone cases to be had featuring your favorite movies, tv shows, games and music. 4) Benefits: Solid 401k matching program, decent health, dental and vision plan options and lots of other good benefits for specific needs are offered.

Cons

1) Ethical Concerns: It's hard to swallow the company Kool-Aid about "helping independent artists" when so much counterfeit merch is being sold on the site at the expense of indie musicians, game developers, graphic designers and even YouTubers.  2) Leadership: Senior executives seem unable to prioritize and constantly second-guess decisions resulting in wasted time, energy and resources that the company does not have. They come across as out-of-touch, unrealistic and inept, perhaps because most are based in a remote market that represents less than a tenth of the company's business. 3) Strategy: Incremental short-term growth tactics like product line extension, paid marketing and discounting have been exhausted. Meanwhile, management has failed to identify or adequately invest in and nurture long-term, transformational opportunities. Redbubble seems lost.  4) Products: When you come right down to it, the company's products are generally mediocre, from the slow website and clunky app to the overpriced t-shirts and notebooks

2.0
Feb 22, 2017

The best of time before the decline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When they say "we're a family," they do mean it in many ways. I've forged friendships that lasted well after I left the company. The office was, during my time there, bright, fun, and optimistic. Redbubble hires well for people who believe in helping artists. While you're at the company, they do take care of you. 401k with matching, wellness and commuter subsidies, food and snacks in the kitchen, annual office offsite in SF.

Cons

Going public, and the resulting turnover, harmed the culture. The emphasis is now on the bottom line. This is dangerous, because management doesn't have a long-term strategy for the company besides releasing more products (how many types of t-shirts do we need, really?). This manifests as erratic layoffs and rehires within a few months. Some of those moves can be very cold; Redbubble brought an early Aussie employee to the US and terminated her before the green card process finished. The "people" team cracked down on in-office happy hours, and most people that made the culture what it was have left or been forced out. Morale has been down for a while as teams have been stripped of headcount and the resources they need to perform their jobs. The emphasis now is on the HQ in Melbourne. On a practical note, the office only has 3 bathrooms for 70-ish people. Our desks are still wooden doors. The wifi hardly works!

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Redbubble Response
9y
On behalf of Martin Hosking, CEO Firstly, thank you for taking the time to provide us with direct feedback. I can assure you it is listened to. We do accept that we have outgrown the San Francisco office and have addressed this. We are expecting to move into a new, much larger office by mid-year which will be able to immediately accommodate a further 50 people with room for further expansion. I am not sure your views on the strategy are representative and our commitment to a longer-term orientation has not changed since IPO. The strategic focus goes well beyond new products and I think accounts for Redbubble’s continued strong growth rates. Looking at the situation holistically, morale in the US office is in fact the same (or indeed slightly higher) than morale across the company, which remains well above industry benchmarks. So at least some of your discontent seems related to your specific circumstances. I do fully accept that we did restrict alcohol consumption in the office as being incompatible with our values and creating an inclusive culture. Finally we have not in any way seeded reviews. Employees are as entitled to post positive reviews, as they are negative. - Martin
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Glassdoor has 205 Redbubble reviews submitted anonymously by Redbubble employees. Read employee reviews and ratings on Glassdoor to decide if Redbubble is right for you.