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Relay Delivery

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Relay Delivery reviews

2.9

53% would recommend to a friend

(21 total reviews)

46% positive business outlook

Relay Delivery has an employee rating of 2.9 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Relay Delivery employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

21 reviews
1.0
Mar 7, 2026

Avoid at all costs!!

Recommend
CEO approval
Business Outlook

Pros

There are none for this company...

Cons

As all the other reviews seem to suggest, avoid this shambolic company. Not only is the driver support none existent, but they pay peanuts per delivery. I was suspended for a week due to 'customer complaints' yet I only ever leave deliveries with neighbours or in safe places requested by the customer themselves. If you do email Relay, (given there are no contact nunbers) then you are simply ignored. I have just been permanently kicked off the app, with no explanation as to why. I have worked for many delivery companies, but this is by far the worst one. Assuming you do get to complete a block, the app is so buggy that it crashes every two minutes. The maps will send you to competely the wrong place. They draw you in for the first 14 days by paying 'to good to be true' amounts and then once that passes, the rates per drop drastically plummet. The more you work, the more the rates seem to drop. If you Prebook a route, you have until 7pm the night before to cancel, otherwise it will go against you. You'll also be blocked out of booking more routes for the next day. Yet, you won't find out what your route is or how much you are getting paid till the following day. The list could go on and on... There is a reason why this company has so many bad reviews.. avoid at all costs!!

1.0
Aug 4, 2025

AVOID!!!!

Recommend
CEO approval
Business Outlook

Pros

Withdraw earnings easily Can pre book routes if you have good performance

Cons

Slave labour Paid as low as 60p a parcel Penalised for late cancellation but when they late cancel a route its okay 1st route 57 Parcels today for £37 Minus fuel and insurance its less than £30 2nd route 62p a parcel for 49 They are con artists Modern day slavery Taking advantage of people that are desperate to work Areas are not specific enough Always change the time and money and for pre booked routes How they get away with this is beyond me

5.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Immediate management is great one of the best bosses I've ever had, they are actual human beings in management and will listen to you whenever you voice your opinion or share sugestion.

Cons

Upper management is a mistery.

Viewing 1 - 3 of 21 Reviews

Glassdoor has 27 Relay Delivery reviews submitted anonymously by Relay Delivery employees. Read employee reviews and ratings on Glassdoor to decide if Relay Delivery is right for you.