Response Mine Interactive Reviews
Updated May 12, 2022
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Found 79 of over 83 reviews
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Approve of CEO
Ken Robbins
47 Ratings
Opens the Fishbowl by Glassdoor site in a new window
Top Review Highlights by Sentiment
Pros
- "In my time there, I learned applicable skills that will help me be a better manager and problem solver in the future." (in 6 reviews)
Cons
- "Upper management is great, and facilitated great relationships/opportunities with team members below but there is a bit of a gap that exists in between bottom and top." (in 4 reviews)
- "It is hard to even understand what any of the senior management team does on a daily bases." (in 3 reviews)
- "Compensation is competitive, but may not match what is available at larger organizations." (in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★
Pros
Caring and smart executive team
Cons
Low pay, great for beginners
- Former Employee, less than 1 year★★★★★
Pros
smart team health insurance 401k work remotely good on-boarding process
Cons
My time there was short so hard to say.
- Current Employee, less than 1 year★★★★★
Pros
When you are in HR you gain a unique perspective on a company. You hear from the employees and you feel and see their frustrations. In HR, you also get to see the behind the scenes of how those frustrations are dealt with. You experience directly how their managers perceive those concerns and at what level do they pay attention to those concerns. This is where RMI becomes unique. Each concern is heard, attention is given, and if changes can be made to ensure the happiness of the employee, they are made swiftly and with genuine intention to keep the employee happy and the company moving forward together as a team.
Cons
We work hard, not sure that is really a con as I think if you are getting paid, you should strive to do your best.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
It is refreshing to work with a group of individuals that really care. Everyone that I interact with, from upper management on down, is friendly, down to earth, fun, and optimistic! We work from home which makes for a great work/life balance. I appreciate all the ways this company keeps you engaged and feeling like you're a part of the team even if we are miles apart. I also have to mention the generous benefits offered. Some benefits are covered 100% by the company. You can't beat that! A company that's giving me the best only makes me want to give my best in return. I love it here!
Cons
I don't really have any cons. As with any company, where there is growth comes change. You have to be adaptable to those changes. I see that all team members are held to a high standard. If you're not looking to do your best or put your best foot forward in your position, then you'll quickly feel out of place here.
You just made my morning with this review. Thank you for recognizing so many positive benefits we offer our employees.
- Current Employee★★★★★
Pros
-supportive work environment -fun coworkers to work with -good clients to work with
Cons
-compensation can be more competitive
Response Mine Interactive Response
Thank you for the positive review! We look forward to watching you grow with us! Regarding compensation, please reach out to your manager or HR to discuss at any time. We want you to feel that your total rewards package is fair, and competitive.
- Current Employee, more than 1 year★★★★★
Pros
Career Growth : The Call Center recently promoted 3 agents to Sales Supervisors. Expanding: RMI has expanded the recruitment team to keep up with the hiring needs. Stable Company: Celebrated 20 years in business in October of 2021. Benefits: Excellent
Cons
I honestly don't have any Cons
Response Mine Interactive Response
Thank you for the great feedback, greatly appreciated! RMI Is grateful for you!
- Current Employee★★★★★
Pros
Opportunity to learn with projects and clients Supportive team
Cons
Understaffed Large workload of supervisors prevents timely feedback
Continue readingResponse Mine Interactive Response
Thank you for the feedback as we take every comment seriously. We are currently reviewing our staffing needs and trying to hire the best people out there so they can keep up with our current amazing team! Please keep communication open with your manager so they know if your workload is out of balance.
- Former Employee, more than 5 years★★★★★
Pros
RMI is a fantastic place where you can learn and grow. The company is ever evolving and pushes employees to be innovative. The agency is built on a core set of values and principles and that resonates positively throughout the agency. One of the major pros of RMI is the work/life balance.
Cons
Can’t think of any cons.
Response Mine Interactive Response
Well, thanks! I do not know who you are, but you are clearly psychic as you know I love reading positive comments about RMI.
- Former Employee★★★★★
Pros
The manager, Chanel. She's the only reason for the star, because she is one.
Cons
Under paid, undervalue your experience and being as a whole within the company, the agency side is superior. No room for growth within the department or outside of it into the agency side. Executive leadership doesn't listen to employees job development goals within the company. Not to mention, the division I was put in delt in constant mentally taxing conversations with individuals that had critical medical issues.
Continue readingResponse Mine Interactive Response
Hi, Thank you for the honest feedback. We think our agency side is amazing, but think nothing less of the call center, both are equally important to us. We promoted Patrick less then a year ago to the agency side and he is thriving. We also have a 4 step career path on the call center side, did you inquire about growth? I also think Chanel is a star, and I will let her know she received a compliment. Please reach out to the VP of HR (me) and let us know how we can improve.
- Current Employee, more than 1 year★★★★★
Pros
management that truly cares about you, transparency of different things going on within the company, pay is great, opportunity for growth is there.
Cons
I have no cons to give
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Response Mine Interactive Reviews FAQs
Response Mine Interactive has an overall rating of 3.6 out of 5, based on over 83 reviews left anonymously by employees. 63% of employees would recommend working at Response Mine Interactive to a friend and 61% have a positive outlook for the business. This rating has improved by 23% over the last 12 months.
63% of Response Mine Interactive employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Response Mine Interactive 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Response Mine Interactive to be culture, workplace, coworkers and the cons to be senior leadership, management, career development.
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