Rollins Reviews | Glassdoor

Rollins Reviews

Updated May 14, 2017
86 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Rollins President, CEO, COO, and Director; Chairman, Orkin Gary W. Rollins
Gary W. Rollins
46 Ratings

86 Employee Reviews

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Pros
  • Great co-workers and immediate supervisors (in 4 reviews)

  • Solid professional work environment (in 4 reviews)

Cons
  • Too conservative: strict dress code, no working from home, and little work-life balance (in 9 reviews)

  • No casual business dress, no work from home, owners need to retire (in 5 reviews)

More Pros and Cons

  1. Helpful (2)

    "Pest Control with Rollins"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pest Control Tech in Carrollton, TX
    Current Employee - Pest Control Tech in Carrollton, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Rollins full-time (More than 5 years)

    Pros

    I work with excellent managers and great people who make the work environment fun and interesting. We have gone paperless as far as our service tickets go and we now see all our work through a useful smartphone app that shows any adjustments made to our routes in real time. The company keeps the trucks fairly new and covers all gas and service for the work vehicles.

    Cons

    There is not too much mental stimulation that doesn't have to do with bugs. The insurance is terrible. The pay plan is production based which equals no overtime; even though they expect you too anyway.

    Advice to Management

    Pay the employees better and keep it up with the systems of support and providing us with new and useful equipment to get our jobs done.


  2. "Ranch work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Vero Beach, FL
    Former Employee - Manager in Vero Beach, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Rollins full-time (More than a year)

    Pros

    Regular pay packet that came in every two weeks was the only pro

    Cons

    No overtime payment. 75 hour weeks plus. No personal life at all on call 24/7 every day including all holidays
    Bullying environments to work in

    Advice to Management

    Treat with respect. Pay properly don't treat us like a number.


  3. "Sales Inspector, Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Inspector in Leander, TX
    Former Employee - Sales Inspector in Leander, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Rollins full-time

    Pros

    Good commission structure, rewards loyalty with yearly Christmas profit sharing check; it's a daily grind that is compensated just high enough to keep employees from constantly looking for other opportunities

    Cons

    The monthly bonuses are rated in a funky, almost impossible to way to achieve. If ONE customer says "anything" except the service was stellar, your bonus was a joke;

    Advice to Management

    Condense the routes


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  5. "Old school company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Atlanta, GA
    Former Employee - Marketing Manager in Atlanta, GA
    Positive Outlook

    I worked at Rollins full-time (More than a year)

    Pros

    good salary, challenging work, lots of resources

    Cons

    very old school, guys wear ties to work, not a good place if you have kids and want to be involved in their lives

    Advice to Management

    promote women more, it's disappointing that it's rarely done


  6. "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Sandy Springs, Fulton, GA
    Current Employee - Financial Analyst in Sandy Springs, Fulton, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Rollins (More than a year)

    Pros

    Everybody is friendly and willing to help. There are so many people here with over 20 -30 years experience and know the ins and outs.

    Cons

    The company is very old fashion in the way it operates and software. Also very formal guys must wear tie everyday ladies may must wear pantyhose with dresses and there are no casual days period.

    Advice to Management

    you may want to consider becoming more up to date in your operations to attract younger employees because soon all of the tenured employees will be retiring.


  7. "IT Implementation Specialist/Trainer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Mobility Trainer/Implementation Specialist in Atlanta, GA
    Current Employee - Lead Mobility Trainer/Implementation Specialist in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rollins (More than 3 years)

    Pros

    Strong financial company, minimal debt

    Cons

    Challenging to move up corporate ladder (especially within certain IT depts)


  8. Helpful (2)

    "Worst of the Worst!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in North Fort Myers, FL
    Former Employee - Account Manager in North Fort Myers, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rollins full-time (More than a year)

    Pros

    glassdoor wants five words. Here is seven!

    Cons

    Horrible culture > Horrible Marketing > Micro-Management at its worst!
    Technicians are treated like DIRT!

    Advice to Management

    Earth to ORKIN managment > cold Calling is DEAD! > Bring in a marketing automation lead management system specialist


  9. Helpful (1)

    "Good overall company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Inspector in Miami, FL
    Former Employee - Sales Inspector in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent traning and ongoing support

    Cons

    The life/work balance is nonexistent

    Advice to Management

    Pay more attention to the newcomer's needs


  10. Helpful (1)

    "Implementation Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Specialist in Charlotte, NC
    Current Employee - Implementation Specialist in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rollins (More than a year)

    Pros

    The job was great once the basics of the system was learned. It was always interesting because I worked in so many different locations, with so many different people, with so many different personalities. Never a dull moment because I always enjoyed analyzing and resolving issues.

    Cons

    Only real downside was that it was contract work, so it wasn't permanent. I really enjoyed the work and the people I worked with.

    Advice to Management

    No advice, but I would like to thank them for the time I spent working for them.


  11. Helpful (2)

    "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Management Intern in Bowling Green, KY
    Current Employee - Risk Management Intern in Bowling Green, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rollins (Less than a year)

    Pros

    Rollins is an excellent company!! I was able to come in and learn so much. One of the awesome things is how available all levels of management are. I have had such great time here during my short ten weeks here.

    Cons

    They are actively trying to fix the things that I have seen as cons such as being behind in technology and lacking in millennials.

    Advice to Management

    Work on the environment of the offices. It is outdated and with some small updates to the offices you would be able to attract more young people. You don't need to be a Google, but you don't need to stay behind.


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