Rollins Reviews | Glassdoor

Rollins Reviews

Updated July 19, 2017
90 reviews

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3.3
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Rollins President, CEO, COO, and Director; Chairman, Orkin Gary W. Rollins
Gary W. Rollins
48 Ratings

90 Employee Reviews

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Pros
  • Great co-workers, flexible schedule, local branch managers are great and listen to techs, sales staff, and admin (in 3 reviews)

  • Solid professional work environment (in 4 reviews)

Cons
  • Too conservative: strict dress code, no working from home, and little work-life balance (in 9 reviews)

  • Also very formal guys must wear tie everyday ladies may (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Implementation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Specialist in Charlotte, NC
    Current Employee - Implementation Specialist in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rollins (More than a year)

    Pros

    The job was great once the basics of the system was learned. It was always interesting because I worked in so many different locations, with so many different people, with so many different personalities. Never a dull moment because I always enjoyed analyzing and resolving issues.

    Cons

    Only real downside was that it was contract work, so it wasn't permanent. I really enjoyed the work and the people I worked with.

    Advice to Management

    No advice, but I would like to thank them for the time I spent working for them.


  2. "Pay was good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Covington, GA
    Former Employee - Anonymous Employee in Covington, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rollins part-time (Less than a year)

    Pros

    Company offered very good training and benefits but only for full-time employees. Seasonal employees are paid salary, commission and bonuses but no benefits.

    Cons

    Bonuses ate only given if you sign-up customers with autopay and you have to be at 70% autopay in order to receive your monthly bonuses. It woukd be nice to get paid on it regardless of reaching 70%.

    Advice to Management

    Management was good and there were no problems that I had personally with any of them.

  3. "The Best Job EVER!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Coordinator in Atlanta, GA
    Current Employee - National Account Coordinator in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rollins full-time (More than a year)

    Pros

    Salary, Vacation, Health Insurance, Life Insurance, Dental, guidelines for employees to follow and fantastic managers!!!

    Cons

    They don't pick us up and bring us to work every day. (I'm just kidding).
    There are no Cons to working here, if you want a good life you should expect to work for it. Rollins pays employees so that they can afford a decent life, this is why my loyalty is so strong for this company and this is why you have people retiring after 40 to 45 years on the job, they love it.

    Advice to Management

    Keep doing what you are doing, this job is great!!!


  4. "Good progress takes time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Headquarters IT Software Development in Atlanta, GA
    Current Employee - Headquarters IT Software Development in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rollins full-time (More than a year)

    Pros

    Positive momentum to reinvent IT
    Pragmatic approach to balance progress and risk
    Evolving company culture
    Quick turnaround to seeing the benefits of your efforts
    The business appreciates IT efforts
    Solid business foundation to build upon

    Cons

    Evolution takes time
    Changing ideas can be harder than changing software

    Advice to Management

    Foster more cross team efforts


  5. "Sales Inspector, Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Inspector in Leander, TX
    Former Employee - Sales Inspector in Leander, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Rollins full-time

    Pros

    Good commission structure, rewards loyalty with yearly Christmas profit sharing check; it's a daily grind that is compensated just high enough to keep employees from constantly looking for other opportunities

    Cons

    The monthly bonuses are rated in a funky, almost impossible to way to achieve. If ONE customer says "anything" except the service was stellar, your bonus was a joke;

    Advice to Management

    Condense the routes


  6. Helpful (1)

    "Old school company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Atlanta, GA
    Former Employee - Marketing Manager in Atlanta, GA
    Positive Outlook

    I worked at Rollins full-time (More than a year)

    Pros

    good salary, challenging work, lots of resources

    Cons

    very old school, guys wear ties to work, not a good place if you have kids and want to be involved in their lives

    Advice to Management

    promote women more, it's disappointing that it's rarely done


  7. Helpful (2)

    "Pest Control with Rollins"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pest Control Tech in Carrollton, TX
    Current Employee - Pest Control Tech in Carrollton, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Rollins full-time (More than 5 years)

    Pros

    I work with excellent managers and great people who make the work environment fun and interesting. We have gone paperless as far as our service tickets go and we now see all our work through a useful smartphone app that shows any adjustments made to our routes in real time. The company keeps the trucks fairly new and covers all gas and service for the work vehicles.

    Cons

    There is not too much mental stimulation that doesn't have to do with bugs. The insurance is terrible. The pay plan is production based which equals no overtime; even though they expect you too anyway.

    Advice to Management

    Pay the employees better and keep it up with the systems of support and providing us with new and useful equipment to get our jobs done.

  8. "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Sandy Springs, Fulton, GA
    Current Employee - Financial Analyst in Sandy Springs, Fulton, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Rollins (More than a year)

    Pros

    Everybody is friendly and willing to help. There are so many people here with over 20 -30 years experience and know the ins and outs.

    Cons

    The company is very old fashion in the way it operates and software. Also very formal guys must wear tie everyday ladies may must wear pantyhose with dresses and there are no casual days period.

    Advice to Management

    you may want to consider becoming more up to date in your operations to attract younger employees because soon all of the tenured employees will be retiring.


  9. "IT Implementation Specialist/Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Mobility Trainer/Implementation Specialist in Atlanta, GA
    Current Employee - Lead Mobility Trainer/Implementation Specialist in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rollins (More than 3 years)

    Pros

    Strong financial company, minimal debt

    Cons

    Challenging to move up corporate ladder (especially within certain IT depts)


  10. Helpful (2)

    "Worst of the Worst!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in North Fort Myers, FL
    Former Employee - Account Manager in North Fort Myers, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rollins full-time (More than a year)

    Pros

    glassdoor wants five words. Here is seven!

    Cons

    Horrible culture > Horrible Marketing > Micro-Management at its worst!
    Technicians are treated like DIRT!

    Advice to Management

    Earth to ORKIN managment > cold Calling is DEAD! > Bring in a marketing automation lead management system specialist


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